Having enquired about travelling to the IOW to look at two properties in one day, I was not responded to. I then sent an enquiry about a property in Cowes to their East Cowes branch. I started off... Ver más
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Localización
Cambiar localización26 Castle Street, PO32 6RD East Cowes, Isle of Wight, GB
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Consulta las opiniones de los clientes
The main reason for a high star review is because of Jenny who is based in East Cowes . Jenny showed a lot of knowledge on the property we looked at,she was very professional and friendly. Nothing was... Ver más
La empresa ha respondido
Professional initial valuation and pleased to have chosen Horse Rhodes-Dickson to begin with, but I had no viewings at and wasn't convinced to that person in local office knew the market or could as... Ver más
La empresa ha respondido
We found Jenny and Ryan very helpful and they kept us up to date with feedback which was very useful. And we’d like to thank them both very much for their hard work and patience! Thanks guys 🤩🤩🤩🤩�... Ver más
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Información sobre la empresa
- Agencia inmobiliaria
- también en la categoría
- Agencia de alquiler de inmuebles
- Agentes inmobiliarios
- Rematador inmobiliario
The Island's property people
Escrito por la empresa
- With over 35 years experience and 7 branches across the Island, you can rely on us to help with your property journey.
Información de contacto
26 Castle Street, PO32 6RD, East Cowes, Isle of Wight, Reino Unido
2,7
Malo
4 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 33% de las opiniones negativas
Suele responder en menos de 1 semana
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VERY POOR CUSTOMER SERVICE
Having enquired about travelling to the IOW to look at two properties in one day, I was not responded to.
I then sent an enquiry about a property in Cowes to their East Cowes branch. I started off by saying that I don't like being ignored. If the property is under offer or off the market, then some sort of response would have been good customer service. Once again I was totally ignored!
1 de octubre de 2025
Opinión espontánea
Respuesta de Hose Rhodes Dickson - East Cowes
Dear Anthony
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
Professional initial valuation and…
Professional initial valuation and pleased to
have chosen Horse Rhodes-Dickson to begin with, but I had no viewings at and wasn't convinced to that person in local office knew the market or could assist to be honest. Eventually sold through another agent.
2 de diciembre de 2023
Opinión espontánea
Respuesta de Hose Rhodes Dickson - East Cowes
Dear Bryn,
We are sorry to hear of your experience with our East Cowes team. We pride ourselves on our knowledge of the local market, and are disappointed to hear our services fell short on this occasion. We take feedback very seriously and will take into account your feedback going forward.
Kind regards,
Customer Care Team
We found Jenny and Ryan very helpful…
We found Jenny and Ryan very helpful and they kept us up to date with feedback which was very useful. And we’d like to thank them both very much for their hard work and patience! Thanks guys 🤩🤩🤩🤩🤩
31 de marzo de 2023
Opinión espontánea
Respuesta de Hose Rhodes Dickson - East Cowes
Dear Carly,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Outstanding service…
The main reason for a high star review is because of Jenny who is based in East Cowes . Jenny showed a lot of knowledge on the property we looked at,she was very professional and friendly. Nothing was to much trouble and she never rushed us when viewings property.
18 de febrero de 2023
Opinión espontánea
Respuesta de Hose Rhodes Dickson - East Cowes
Dear Mandy,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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