no answer to questions put to them, no calls back when promised, inaccurate information and then lost the keys to the house we were buying! Told to leave our furniture in the garden on day of completi... Ver más
La empresa ha respondido
Marlborough House, 1 High Street, PO38 1RY Ventnor, Isle of Wight, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
no answer to questions put to them, no calls back when promised, inaccurate information and then lost the keys to the house we were buying! Told to leave our furniture in the garden on day of completi... Ver más
La empresa ha respondido
We purchased a flat through HRD in Ventnor and could not recommend them highly enough. The team went out of their way to help us as unfortunatley our solicitors were very poor so Jackie & Emily went a... Ver más
La empresa ha respondido
The branch staff were excellent, helpful, polite, great to deal with. As soon as it moved to online and Portals it became hard work and a tedious tick box exercise. Also lacking in the personal to... Ver más
La empresa ha respondido
My wife and I had dealings with a number of the Island's agents, over the two years it took to buy a house here. They varied dramatically and one in particular disappointed us and left us feeli... Ver más
La empresa ha respondido
Escrito por la empresa

Marlborough House, 1 High Street, PO38 1RY, Ventnor, Isle of Wight, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 33% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
no answer to questions put to them, no calls back when promised, inaccurate information and then lost the keys to the house we were buying! Told to leave our furniture in the garden on day of completion even though we hadn't completed

Respuesta de Hose Rhodes Dickson - Ventnor
After pulling out of a sale for unforeseen circumstances HRD refused to release the lifetime legal I.D check report which we had paid £80 for, totally unreasonable and I will not be using them again .

Respuesta de Hose Rhodes Dickson - Ventnor
The branch staff were excellent, helpful, polite, great to deal with.
As soon as it moved to online and Portals it became hard work and a tedious tick box exercise. Also lacking in the personal touch.
If the service had remained in branch it would be 5 stars all the way.

Respuesta de Hose Rhodes Dickson - Ventnor
My wife and I had dealings with a number of the Island's agents, over the two years it took to buy a house here. They varied dramatically and one in particular disappointed us and left us feeling disillusioned with them.
We viewed many properties and found we had to dig deeper on many of them, to discover their true worth.
There has been a 'feeding frenzy' in the island's property market for many months, and this has, I feel, affected the attitudes of some agents here.
However, we gained much experience of Hose Rhodes-dickson at Ventnor during our searches, having shown interest in three properties over a period of many months.
We could have been viewed as 'difficult buyers' by them, as we had very specific goals, did not at the time live on the island and examined each property very carefully using every method at our disposal.
Finally, we found our ideal home, Steve Martin supported our enquiries and final purchase in a very professional manner. He was, I felt, the most balanced agent we encountered, acting with no bias towards buyer or seller.
A special mention goes to Jackie in the Ventnor office, who was helpful, friendly and diligent at every step.
I would recommend the Ventnor office to anyone looking for property in the South East Wight area.

Respuesta de Hose Rhodes Dickson - Ventnor
We purchased a flat through HRD in Ventnor and could not recommend them highly enough. The team went out of their way to help us as unfortunatley our solicitors were very poor so Jackie & Emily went above and beyond and we can't thank them enough. Even after purchasing the flat, knowing it's a second home, they have offered to take keys if we had any builders going in if we're not there at the time. It was a cash sale and no chain and took a while but they were always on hand for questions and to push things along. Wouldn't hesitate to use them again for sale or purchase.

Respuesta de Hose Rhodes Dickson - Ventnor
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.