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Información sobre la empresa

  1. Proveedor de servicios de juegos

Escrito por la empresa

Hostari is where your adventure begins. We are a game server provider with the mission to build hassle-free, no-nonsense gaming experiences. By gamers for gamers, our servers are reliable, customizable, and instantly ready. You focus on your gameplay, and we take care of everything else. Hostari’s mission is to reinvent the configuration system of the everyday gamer to provide them with a customized entertainment experience just the way they like it. We do this by taking a new approach to configuring game servers and delivering software-as-a-service that outdates legacy technology, is quick to implement, and is designed for the end-user.


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

10 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 2 estrellas sobre 5

the server went down a week ago

the server went down a week ago, no notification, no responses from the company, no help in the Discord server. The AI is offline for a long time 0% help or explanation, but to be fair, their server was running flawlessly when I got it

10 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hostari Support Service is nonexistant DO NOT USE

Have the same issue reviewers Matt and Carlos had. Originally when I got the service they were good and active on their Discord channel and responded immediately. For the last two weeks I have tried their online support and have received no support from the supposed 24/7 service, it even shows the last time they were active was 11/4/2025. I also posted in their Discord channel and no response from anyone, other than those with problems, also. I can see one of their original community managers still online and playing games, but will not respond even when tagged.

17 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE THIS SERVICE

My Valheim server is dead and I can't even access my backups to transfer it elsewhere. Worst of all, their support refuses to respond to my messages. If I could at least get my files, I wouldn't lose everything, but they are completely unresponsive.

20 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wish I could give less than 1 star

I wish I could give less than 1 star. I signed up for a recurring service with Hostari, but cancelled within 30 days. They continued to charge my credit card for months after. I tried logging in to my account, but received a message stating my email address was invalid. I tried calling them dozens of times and left my contact info, they NEVER returned my calls, and continued billing me. I reached out to Amex to dispute the charges and they told me I had to take it up with the merchant. Finally, I threatened Amex with cancelling my card. They blocked all future transactions, and issued me a new card with different numbers.

Do NOT do business with this company. Don't believe me? Call their direct phone number. It will ring and ring, but nobody ever answers. You will eventually get their answering service, but will never call you back! Try it before you buy. You won't be dissapointed!

31 de octubre de 2024
Opinión espontánea
Logotipo de Hostari

Respuesta de Hostari

Hey Ken, you have an account on ValheimServerHosting.com where you originally bought your subscription. Sorry to hear that we didn't get back to you over the phone in time. I've sent you a separate email showing the cancellation and refund for your entire account.

Best,
Xavi

Valorada con 3 estrellas sobre 5

Not Worth It

I bought the most expensive and strongest package they have to a palworld server. It barely runs with 3 people on it and i'm suppose to be able to host 32 players. Not to mention it crashed on me today because of HD disk usage exceeding the amount allowed, which means these servers are ancient and don't have the upgrades required to run games like palworld. It's been half a day with no response from customer service. If you're playing an older game with virtually no system requirements this might be ok to run on, but otherwise... choose someone else.

2/18/24 Update server is up and running and hostari was super nice and apologized. I'm not 100% confident with the service quality yet, but they did reach out to me privately about that and i'll continue as is for now.

15 de febrero de 2024
Opinión espontánea
Logotipo de Hostari

Respuesta de Hostari

Sorry to hear that you had a bad experience with us, we can refund you in full with no questions asked. As you might know, Palworld is terribly unoptimized as a game, and all hosts are actively looking for ways to improve the experience. We're putting in a fix to auto-increase HDD usage at no cost once we detect HDD usage hitting the maximum limit. We don't overcrowd our servers and the resources you get are dedicated to you and you alone and never shared with any other customers so as to not impact performance.

Valorada con 1 estrellas sobre 5

server never worked, support links dead

server never worked correctly. support links were dead. email links worked but no response. refunds are not available. save your money and pick another server host.

14 de febrero de 2024
Opinión espontánea
Logotipo de Hostari

Respuesta de Hostari

Thank you for letting me know about the support links. I've fixed those. Refunds are available if you're unsatisfied, no questions asked. Let us help: support@hostari.com

Valorada con 1 estrellas sobre 5

There is absolutely no support…

There is absolutely no support response. The systems that are supposed to handle a player base up to 8 can't handle 1 or 2 players at a time. If you want to upgrade a plan to a higher plan (maybe pay more to fix it), you lose your time from the lower plan. There is no true upgrade path, they just charge you again and you lose the old plan remaining.

10 de febrero de 2024
Opinión espontánea
Logotipo de Hostari

Respuesta de Hostari

We actually prorate upgrades, not sure what you're talking about with losing your time from the lower plan. Refunds are available if you're unsatisfied, no questions asked. Let us help: support@hostari.com

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