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Hot Box Firestarter Opiniones 

8
•
TrustScore: 3.5 sobre 5

3,4

Proveedor de combustible
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Información sobre la empresa

  1. Proveedor de combustible

Escrito por la empresa

The ultimate way to light any fire. The patented Hot Box Firestarter is the easiest and most effective way to light your wood burner, open fire, BBQ, Pizza oven and much more... No need for kindling, newspaper or chemicals.

Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

8 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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3,4

Todas las opiniones

(8)

2 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I had high hopes for this product but…

I had high hopes for this product but unfortunately I was very disappointed. The boxes take ages to get going, and often go out completely. I’ve resorted to putting another firelighter next to the box but this obviously defeats the object. Frustrating!

6 de febrero de 2026
Opinión espontánea
Logotipo de Hot Box Firestarter

Respuesta de Hot Box Firestarter

Hi,

Thank you for getting in touch, and we’re sorry to hear you’ve experienced an issue.

To help us investigate this properly, could you please let us know:

What appliance are you using the Hot Box Firestarter with (e.g. wood burning stove, open fire, pizza oven, BBQ, fire pit etc.)?
Were the air vents or air controls on the appliance fully open when lighting the fire?
Where did you purchase the Hot Box Firestarter? We can’t locate a record of your purchase through our e-commerce platform, so knowing the retailer or website will help us trace the batch.

We take all customer feedback seriously and would like to understand exactly what happened.

Valorada con 5 estrellas sobre 5

Ease of use

Ease of use, didn’t need kindling, really clean and my fire was hotter than ever.

3 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tried this in my wood fired pizza oven…

Tried this in my wood fired pizza oven today! Been using them for a while in my wood burner but it was the first time in the garden for a while! Added a few logs stacked around Hot Box and full in fire in 5 minutes. Superb and simple fire starting tool.

11 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I'd give Hot Box ten stars if I could!

I'd give Hot Box ten stars if I could. I was rather concerned about having a wood burner installed as the job was complicated. I need not have worried, the 'boys' were absolutely brilliant! They took so much care not to damage the existing stone surround and they then reinstalled it more perfectly than it was originally, which was a few cms out. They also were very careful to lay down plastic sheeting, to keep dust at a minimum, then they cleaned up thoroughly when they’d finished. I am really delighted with the way this was carried out… no one could have done it more professionally, in my opinion. I'd recommend them without any hesitation whatsoever.

7 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Har købt jeres optændings kasser med…

Har købt jeres optændings kasser med optændnings poser i en del år , men i år er de så ringe så jeg stopper med dem

2 de febrero de 2025
Opinión espontánea
Logotipo de Hot Box Firestarter

Respuesta de Hot Box Firestarter

Hi,

Thank you for your message, and we're sorry to hear you've been disappointed with the product this year.

We're keen to investigate this further. However, according to our records, we have not supplied or sold Hot Box ® Firestarter products in Denmark to date.

Could you please let us know:
- Where you purchased the product?
- The name of the retailer or website?
- If possible, could you also send us a photograph of the box and the product itself?

This will help us establish whether the product is one of ours or whether it may be a similar product being sold under a different brand.

If it does turn out to be one of our genuine products, we'll be happy to investigate the matter further and do everything we can to put things right.

We look forward to hearing from you.

Kind regards,

Hot Box ® Firestarter Customer Support

Valorada con 1 estrellas sobre 5

Deeply unimpressed with a sample I…

Deeply unimpressed with a sample I purchased. If this was a firework I’d call it a dud. It did eventually get going, but took far too long, and was never as good as a couple of firelighters and some kindling. The latter would have been quicker too.

20 de octubre de 2021
Logotipo de Hot Box Firestarter

Respuesta de Hot Box Firestarter

Dear Nick
We are sorry to hear that our product did not work for you on this occasion. We are currently trialing an array of components and it seems that the one received by you was a recent version with a sawdust lighter which does tend to be slower to start. Perhaps you might be receptive to receiving an alternative version, we will drop you an e mail with details.
Best
Hot Box

Valorada con 5 estrellas sobre 5

Fantastic way to light my woodburner

Fantastic way to light my woodburner, I usually use kindling and wool firelighters and sometimes paper but this is much easier and quicker.

I particularly like the fact you can add your logs at the start and just light it. These will be in my cupboard and ready to use for sure.

26 de mayo de 2021
Opinión espontánea
Logotipo de Hot Box Firestarter

Respuesta de Hot Box Firestarter

Thanks Sarah

We are pleased that you have chosen to give them a try versus your usual kindling and wood wool,

Best
Hot Box

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