Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had the pleasure of working with the most delightful and very helpful Customer Service Supervisor named Lilly Smith. She was very friendly, quick, informative, and she helped us save money...what mo... Ver más

Valorada con 5 estrellas sobre 5

Ample parking in front for accessing the lobby and check-in was quick and easy. I received a parking pass and a map with directions to my room which was easy to follow. The room was well maintained,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

Hotel Summit is a premier provider of hotel accommodations for business travelers across the US and Canada. We are renowned for our exceptional customer service and ongoing support. In addition to our expertise in recommending hotels, we are committed to ensuring a seamless experience for our clients both before and after their stay.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Outstanding Customer Service!!!

I had the pleasure of working with the most delightful and very helpful Customer Service Supervisor named Lilly Smith. She was very friendly, quick, informative, and she helped us save money...what more can you ask for!?

26 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lilly was the best.

Lilly was the best.
She helps us on a small issue in term of naming. She did it really great and support us at each step of the process so really thank you so much Lilly.

9 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lilly Smith was amazing

Lilly Smith was amazing! She really helped me with my hotel situation. She provided excellent solutions and ended up saving my group about $3,000! Thank you Lilly!

14 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you, Lilly Smith & Marriott

On top of Lilly Smith's professional and efficient customer service, she was quite pleasant and helpful. Her continuing proactiveness has been exceptional, and I look forward to working with her again when I use this credit for a needed vacation in the Spring. This entire experience is characteristic of why I am pleased that I have chosen to return to Marriott. Thank you

28 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Service from Maria Wilson

Maria Wilson the VP of customer service from Hotel Summit was outstanding. She went out of her way to accommodate me in a great hotel and even secured an excellent rate. Her professionalism and dedication truly made a difference in my experience.

14 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Experience

Contact was always timely and informative. Specifically Lilly, she was extremely helpful and provided superior customer service. This is not always the case with 3rd party interactions but I was very pleased with both our interactions and the end result. Thanks again for your hard work and customer service.

1 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

great visit

10 de abril de 2025
Opinión espontánea
Logotipo de Hotel Summit

Respuesta de Hotel Summit

We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!

Valorada con 5 estrellas sobre 5

Wonderful customer support!

Had an issue arise with the hotel that had been booked and was asked to talk with the staff at Hotel Summit and their agent Lilly was kind and helpful as they tried to work with the booked hotel. Great support !

1 de abril de 2025
Opinión espontánea
Logotipo de Hotel Summit

Respuesta de Hotel Summit

We’re delighted to hear that Hotel Summit’s proactive approach saved the day!
Situations like this highlight the importance of communication, and we’re glad everything worked out for your trip.
We’ll continue to be vigilant and responsive in managing your future reservations.

Valorada con 4 estrellas sobre 5

services is good and fast

services is good and fast

20 de marzo de 2025
Opinión espontánea
Logotipo de Hotel Summit

Respuesta de Hotel Summit

We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!

Valorada con 5 estrellas sobre 5

Great hotel

Great hotel. Great beach view very. Clean. Great staff

1 de marzo de 2025
Opinión espontánea
Logotipo de Hotel Summit

Respuesta de Hotel Summit

We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!

Valorada con 5 estrellas sobre 5

The Hilton chain has top accommodations for every budget

The Hilton chain has accommodations for every budget. They run every hotel like it is the top of the line. The manager on Sun Mar 9 was especially wonderful. I wish I ermembered his name

7 de marzo de 2025
Opinión espontánea
Logotipo de Hotel Summit

Respuesta de Hotel Summit

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you loved the hotel we recommended. It means a lot to us to know that you had such a great experience. We hope to assist you again in the future with more fantastic recommendations.

Safe travels!"

Valorada con 5 estrellas sobre 5

Wonderful hotel!

Wonderful hotel!

21 de febrero de 2025
Opinión espontánea
Logotipo de Hotel Summit

Respuesta de Hotel Summit

Your feedback means a lot to us!
We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future.
Thank you for choosing Hotel Summit!

Valorada con 5 estrellas sobre 5

GREAT CUSTOMER SPORT

Hi, We had great experience while confirming our booking. Back team was really quick in response getting back to us with solution call back and getting us email confirmation thanks

24 de enero de 2025
Opinión espontánea
Logotipo de Hotel Summit

Respuesta de Hotel Summit

Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!

Valorada con 4 estrellas sobre 5

Everything went smoothly

10 de diciembre de 2024
Opinión espontánea
Logotipo de Hotel Summit

Respuesta de Hotel Summit

We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!

Valorada con 5 estrellas sobre 5

Reservation was easy to check in and…

Reservation was easy to check in and out. Room was clean. Staff was friendly. Conveniently located t the convention center.

1 de diciembre de 2024
Opinión espontánea
Logotipo de Hotel Summit

Respuesta de Hotel Summit

We appreciate you highlighting this experience!
It’s great to hear that Hotel Summit’s prompt action prevented any inconvenience for your trip.
We’re here to ensure that your reservations go smoothly, and we’re glad everything worked out for your trade show stay.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más