We brought our 11 month old son with us on a trip to London. This was the first time we had left him with a babysitter, so naturally we were a bit anxious to do so. The Hotel Nanny (and Ekram) went... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
During our stay, we required a babysitter for an evening at our hotel, having come from the U.S. The entire experience, beginning with the booking, was seamless and reassuring. Ana was assigned to loo... Ver más
La empresa ha respondido
Our nanny, Sonia, was lovely. Our son was pretty anxious about being left with someone he didn't know in an unfamiliar city (we were visiting London from NYC) but she put him at ease immediately and h... Ver más
La empresa ha respondido
Wonderful experience, leaving our children (age range: 2 - 7 yrs) in the capable hands of the Hotel Nanny team. We felt a slight hesitation (perhaps even guilt) to go out with the two of us and leave... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Since 2011 - We are Hotel Nanny - we provide 5* childcare to hotels and luxury residences in London and NYC. We provide hotel nanny or babysitting services for children of all ages. Our super nannies are available for daytime bookings or evening babysitting. Our Team consists of French speaking nannies, Spanish speaking nannies, Arabic speaking nannies and much more. Each of our staff come with a wealth of experience, glowing references and all the certification. Most of our team have worked with us for over a decade. Book with us to have the very best nanny for your children while you visit London or NYC!
Información de contacto
35 Berkeley Square, W15AE, London, Reino Unido
- +447460000141
- book@hotelnanny.com
- hotelnanny.com
This company was super responsive and…
This company was super responsive and connected me with the best sitter. Kadri was absolutely FANTASTIC! My kids took to her instantly and within 5 minutes of meeting her, all my apprehensions about leaving my kids with someone in a foreign country were put at ease. I will be using them again in the future and will recommend to my friends as well.
10 de marzo de 2023
Respuesta de Hotel Nanny
Hi M! Thanks so much for your kind words about our nanny Kadri - we are so happy to read your children loved her and we could put your mind at ease when you travelled to London. We are always here to help you and we look forward to your return. Thanks a lot!
The nanny was excellent
The nanny was excellent, very reassuring and kept in contact with me meaning I could enjoy the event without needing to worry about my 5 month old. She arrived promptly and had a lovely manner with my child. The company were easy to deal with and the service was reliable.
28 de enero de 2023
Respuesta de Hotel Nanny
Dear Elisa - we are so happy to hear this and that you could enjoy the wedding on the weekend. We look forward to you booking with us again!
Great nany, kids loved her
Got sent a dhort lost of CVs to choose from
Nanny we selected was lovely, kids were really happy for us to leave them
28 de enero de 2023
Respuesta de Hotel Nanny
Hi Mr Newton - Great to hear the kids were happy! Safe journey back home !
The Best in town!
Sonia has been absolutely wonderful. Perfectly punctual, professional, caring and a pleasure to work with.
4 de enero de 2023
Respuesta de Hotel Nanny
The best in town ? Oh now we are blushing! Thank you for these kind words! Sonia is indeed delightful - as are the whole team =)
Amazing nanny and service
Rebecca was absolutely brilliant. Made us feel completely at ease. Dealt with the twins waking up perfectly and due to her confident, reassuring and professional nature we were able to enjoy our first night out since the twins were born.
Rebecca was an absolute delight and I would highly recommend her to any parents of twins.
17 de diciembre de 2022
Respuesta de Hotel Nanny
Dear Kevin, Thank you so much for taking the time to write this kind review. We are so happy that Rebecca could make you feel so much at ease with your twins - and your first night out since they were born! We hope you thoroughly enjoyed it. Safe journey home.
Always so helpful and Lucia gives an…
Always so helpful and Lucia gives an incredible service.
5 de diciembre de 2022
Respuesta de Hotel Nanny
Hi T! Thanks so much for taking the time to write this kind review. I am looking forward to a long lasting working relationship with you!
The nanny made her best effort to keep…
The nanny made her best effort to keep the two girls happy, and she succeeded.
24 de octubre de 2022
Respuesta de Hotel Nanny
Thanks so much for this Bianca really enjoyed the time she spent with your two girls!
Respuesta de Hotel Nanny
Hi Matthias - thanks so much for letting us know. We are so happy we could provide you with a French speaking nanny at such short notice! Please let us know the next time you visit London and we will make sure Caroline is available for you again. Safe journey home and Merci Beaucoup!
Laura is absolutely amazing!
Our boys had so much fun with Laura they didn’t want her to go. Amazing!
17 de noviembre de 2022
Respuesta de Hotel Nanny
The best reviews always come from the children themselves! Thanks Laura! We were glad to assist you at Hotel Cafe Royal with the wonderful concierge team there. Hope you had a safe journey back home!
Have been using Hotel Nanny for years
Have been using Hotel Nanny for years, Exceptional, providing CV's of sitters and demand and being able to accomodate very last minute (sometimes in the span of 40 minutes) have been the only nanny agency I have used since they started and would always recommend to others.
13 de noviembre de 2022
Respuesta de Hotel Nanny
Hi Chris - glad we can always be of service at your hotel even for those super last minute requests. Sometimes we wonder if our nannies have flying carpets when they can get to some of our hotels so fast! Heres to a long lasting relationship with us and Browns Hotel!
Quick and efficient!
The entire process was very smooth and simple, and really hassle free which is key when you are looking for nanny service. I look forward to using their services again.
26 de septiembre de 2022
Respuesta de Hotel Nanny
Dear Candice, thanks so much for this kind review we are very glad we could help you on your recent trip to London and our nanny Becky enjoyed her time with your family. We look forward to your return!
Respuesta de Hotel Nanny
Thanks so much! Happy to hear the boys are happy!
Great Overall Experience
Booking was easy, though had to chase first request. Nanny was excellent, professional, knew what she was doing and friendly. Children were very happy. Thank you
28 de octubre de 2022
Respuesta de Hotel Nanny
Dear Daniel, Thanks so much for your kind review. I am sorry you had to chase us - but I am very happy that you liked Laura the nanny so much and that the children were happy. We hope Laura will be available for you again on your next trip to London. Take Care!
Amazing Service
It was a great experience with seamless service and a superb Nanny. She was exceptional and one that we would hope to use in the future as well.
10 de agosto de 2022
Respuesta de Hotel Nanny
Dear Mr P, Thanks so much for your kind review - we have passed this on to our Nanny Laura also. We look forward to the next time you travel to London so we can assist you.
Wonderful experience
Wonderful experience, leaving our children (age range: 2 - 7 yrs) in the capable hands of the Hotel Nanny team. We felt a slight hesitation (perhaps even guilt) to go out with the two of us and leave our children with the nannies, but that vanished completely when we met Virginia and Lisette. They naturally blended into our everyday rhythm of trying to get four young children prepared for bed. Our kids were really excited too when we asked about their experience the day after. Thanks again!
1 de septiembre de 2022
Opinión espontánea
Respuesta de Hotel Nanny
Dear Mr Snijders - it was with great pleasure that Lisette and Virginia looked after your delightful children - and we look forward to hearing back from you when you next return to London! Thank you
Fantastic service from start to finish
Fantastic service from start to finish. Easy to book with (even super last minute). We could enjoy an evening out in London in the knowledge the kids were in good hands. Thanks guys !
23 de agosto de 2022
Respuesta de Hotel Nanny
Thanks a lot - we were very happy we could help you with just a couple of hours notice!
We had two fantastic nannies on our…
We had two fantastic nannies on our most recent trip to London. We felt very comfortable with them. Our son was 3 months old at the time. We are going back in the fall and plan on booking again.
20 de agosto de 2022
Opinión espontánea
Respuesta de Hotel Nanny
Dear Kat, thanks so much for your kind words it means a lot =) We would be delighted to once again take care of Baby B when you visit London again. We also know Ham Yard Hotel very well! Safe journey back to London and speak soon.
Fantastic Experience for our 2 year old son
We had Laura as our babysitter for our 2 year old son last week and we could not have been more pleased!
She even showed up a few minutes early so he could get used to her for a bit before we left. She was friendly and warm and just had an excellent mannerism with him. He usually gets a bit upset right when we leave, but we told him we'd be right back and he just kept playing with Laura. She even sent us a text update and photo while we were out and our son was in great form upon our return despite him staying up way past bedtime :) (we told her to keep him up until we returned and this was no easy task). We will definitely be looking to book Laura again on our next trip to London! This was our first time using a service like this and we couldn't have asked for a better experience.
29 de noviembre de 2021
Opinión espontánea
Respuesta de Hotel Nanny
Dear Sarah, Thank you so much for this kind review and your sweet words about Laura - who is indeed fantastic! We really appreciate you taking the time to write this and Laura is already looking forward to the next time you return to London. Thank you!
Fantastic Nannies!
Experienced, charming and creative team of nannies who are fantastic with children!
15 de julio de 2019
Opinión espontánea
Lovely service very understanding and…
Lovely service very understanding and comforting.
Most of all reassuring us and keeping in contact with us whilst we were out. Fantastic
5star.
12 de julio de 2019
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.