Hotgolf Opiniones 

488
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered 2 golf clubsnand a trolley on 20th May 2026. Golf clubs arrived fine but no golf trolley. Repeated emails met with no reply but eventually for someone over the phone. They explained that the... Ver más

Valorada con 5 estrellas sobre 5

I’m returning to golf having had a long break from the game. I needed to get kitted out and needed some help. I was recommended by a friend to the guys at Hotgolf. I was given much needed advice on th... Ver más

Valorada con 5 estrellas sobre 5

Like others I was a bit put off by the reviews I read here so placed my order slightly nervously on Thursday afternoon. My item arrived on Saturday morning as described. Ok, the communication could h... Ver más

Valorada con 5 estrellas sobre 5

Pre ordered a Bettinardi Antidote putter from Hotgolf that was delivered the next day after coming into stock on website. Excellent service. Ordered lots of stuff from these guys on Ebay, sometimes th... Ver más

Información sobre la empresa

  1. Deporte

Información proporcionada por diversas fuentes externas

One of the UK's leading Golf retailers offering a huge range of golf products from the biggest brands. We promise to offer the best UK prices and price match guarantee!


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

488 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

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(488)

12 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Very dissapointed

Seen an item on their website put into basket and went to checkout to pay the price jumped up £60 so I contacted hotgolf and asked why this was they gave me the excuse of I was outside uk which I was not I explained that it was on their uk site and went from 1 page to the next never left the site I supplied the pictures of before and after price for proof of this they just came back saying we will let the Web team know about it and the dearer price stands which is a great pity as I wanted the item from the Xmas money I received I would be lying if I didn't say I wasn't still dissapointed

29 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

AMAZING store definitely worth a visit…

AMAZING store definitely worth a visit unbelievable amount of stock of all ranges especially Galvin Green every design in every colour available and always great deals, staff are very helpful and friendly.

10 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a problem with a faulty 3 wood…

I had a problem with a faulty 3 wood recently, contacted Hotgolf who arranged collection, within a week the matter was resolved including Hotgolf arranging for the club to be collected with a new 3 wood having been delivered, I was kept informed throughout the process. Absolutely outstanding service, thankyou

21 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Problem with golf bag

Bought a golf bag 6 months ago and had problem with a zip,jess from hotgolf really helpful,within 5 working days they had been in touch with manufacturer and I recieved a new bag,great customer service and not the 1st time,which I think is what you want if a problem does arise,1st choice for me when I need anything and don't think you'll beat them for price as well

27 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service again

Great service again, ordered lots of products over the years with no issues, can't fault them. Superb range of products at great prices. Carl has been a pleasure to deal with, keep up the great work guys.

21 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Despite having problems with a pair of…

Despite having problems with a pair of skecher golf shoes purchased through their Hotgolfs eBay outlet, the staff (Jess) took ownership of the problem and the warranty was honoured and a new replacement pair of shoes shipped to me in a timely manner. Thanks Hotgolf an ezxcellent after sakes service.

20 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Issues after issues!!!

After having had issue with this company the first time I used them I have used them for a second time and surprise surprise issues again. Same issues both times, payed for 48hr postage 7 days later still no sign of my order. Send an email asking for an update, they can't tell me anything. Asked for a refund which they have ignored they have offered to send a replacement but won't have stock for 5-7 days so I suspect that when I made the initial order the item wasn't in stock and no-one has bothered to contact me to tell me. Will never be using this company again.

10 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Stuff!

Ordered a new rangefinder, used a discount code which was site wide which is a massive rarity, arrived next day as promised which was great. Batteries were missing, reported by email and they had some delivered to me within a couple of days. Great service, cheers guys!

13 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’m appalled by the service of this company

I’m appalled by the service I have received from this company they don’t answer messages. I’ve been trying to contact them to send an item back that I was sold that doesn’t fit. I would stay well clear of this company.

7 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Replacement golf bag

I bought a Wilson Staff golf bag in October 2021 and in August 2022 a zip on the bag broke. Emailed Hotgolf with the problem and after sending a photo they then offered a replacement bag, I received this by return. I have to say the service I received from Hotgolf was second to none. I have used them before and I would have no hesitation in recommending this company - first class family run business.

30 de agosto de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointing

Disappointing - Seen so many good reviews, so decided to order some clubs through HotGolf. They were in stock (10+ units) and available for next day delivery. Ordered Wednesday night for Friday delivery. Received an email to confirm delivery would be as expected - but it's the day of delivery and it appears the courier has not received the item in time to fulfil this. I've now got an update via the courier to say these won't be arriving until next week. That's my bank holiday weekend of golf ruined. Will stick with my local shops next time.

Update: Have now spoken to Hotgolf who have offered to make amends with a gesture of good will. Will update this review once they follow through.

26 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I purchased a pair of Skechers golf…

I purchased a pair of Skechers golf shoes in febuary and last month found a prolem with them.I phoned hot golf and spoke to a lady in customer service,she could not be more helpful and sorted out the problem then and there

8 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a SIM2 rescue wood

Ordered a SIM2 rescue wood. Great price, as leats, and got a 10% discount with a voucher code.
Have used Hotgolf quite a few times. Always been great on price and speed of order completion / delivery
Well recommended

27 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would recommend Hotgolf to everyone

I would recommend Hotgolf to everyone
Their customer service team is the best I have ever dealt with.
The courier service let them down by not delivering my golf battery,Hotgolf were brilliant,they explained everything to me and when they had their next shipment in they got straight in touch ,and dispatched another battery plus a complimentary pack of golf balls
I am one very very happy customer
A five star company and five star team

14 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ping jacket

Ordered a Ping sensordry jacket and it was the best price around. Delivery was really quick, little hiccup on the sizing but all sorted with a quick phone call and product change without a problem. Replacement received and all good. I would highly recommend due to customer service being excellent. Many thanks

4 de julio de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ordered a set of clubs and a trolley on…

Ordered a set of clubs and a trolley on the Sunday received them on the Tuesday exceptional service although there was a free gift as part of the order which wasn't with the delivery this stopped a 5 star rating

15 de junio de 2022
Opinión espontánea

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