Hotspring Southwest & Wales Opiniones 

727
TrustScore: 3.5 sobre 5

3,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It’s been such a good experience from initially meeting Sue Pascoe in Swansea to her continued good communication ever since through to the delivery of the hot tub. The delivery lads,Justin,har... Ver más

Valorada con 5 estrellas sobre 5

We purchased our hot tub from Hotspring hot tubs 14 years ago ,we are still using it regularly nice to chill out after a long day at work. Would definitely recommend “Hotspring Southwest&Wales who t... Ver más

Valorada con 1 estrellas sobre 5

If I could give a minus review I would without hesitation. Wish I could post a picture of it as a warning. Ignoring all the false delivery promises, ordered 18 Feb 23, wasn't delivered and commissio... Ver más

Valorada con 5 estrellas sobre 5

We have had our Hot Tub for about 14 years and the time came to order a replacement lid. This we did in mid-December ‘25 and today it was fitted by Ted who brought it all the way from Bristol. The de... Ver más

Información sobre la empresa

  1. Tienda de jacuzzi
  2. Servicio de reparación de jacuzzis
  3. Servicio de reparación de piscinas
  4. Tienda de insumos para piscinas

Información proporcionada por diversas fuentes externas

HotSpring has been supplying Hot Tubs for 40 years and has become the World’s Number One Hot Tub choice, with over 1 million happy customers Worldwide. Based in San Diego, HotSpring leads the industry in the design, engineering and manufacture of energy efficient Hot Tubs and has won numerous awards. HotSpring is part of Maco (a Fortune 500 Company). HotSpring South West & Wales has many years of experience and many happy customers, and you will find that everything you need is available in our Bristol, Plymouth, Chepstow, Swansea, and newly-opened Cardiff showrooms. Every person in our organisation is committed to following our Mission Statement: To be the dominant choice in the UK market for hot water relaxation products. To conduct business in an ethical manner that defines the standard for the industry. To provide the consumer with the ultimate shopping experience, buying assistance and after Sales follow-up.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

727 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 44% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,6

Todas las opiniones

(727)

19 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Simon is the hot tub man!

Just been in to Swansea. Met Simon. He was extremely helpful and very knowledgeable. Make sure you speak to him about all your hot tub needs. Thanks for your help.

6 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hotspring Swansea

Into my second year with the Limelight Pulse . Quality tub . Hotspring after sales advice always available to help with any questions. Particularly Simon in Swansea , always keen to discuss your experiences and impart his knowledge. Thanks for all your help past and future.

16 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had my hotspring tub delivered 3 years…

Had my hotspring tub delivered 3 years ago today, initial issue with it with regard to scratches in the corner and dent in side from where it was brought into the garden. This was rectified by hotspring asap, cant fault the aftercare. I also buy my chemicals from hotspring, initially online, but more recently in store in Dobbies, they are always extremely helpful there, particularly Simon.

28 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super people to deal with!

Super people to deal with, from choosing our hot tub, installation and set up to on-going maintenance. Great choice of products and very knowledgeable staff. Highly recommended! 😊

15 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

8 years of Hot tubs

Bought our hot tub and have now had it for 8 years without any issues. Always collect our salts and equipment from Hot Springs, always friendly and helpful for chemicals, would recommend always.

16 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff, knowledgeable and nothing too much trouble. They have always been on the end of the phone if I needed any support.
I would definitely recommend them.

13 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cheaper to run than expected

Having bought a Hot Spring Relay about six years ago, I am still amazed at how cheap it is to run despite rising energy costs. Really impressed and it has been a great asset. Just love it!!!!

11 de septiembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Saltwater sovereign hot tub

We've had hot tub 15 months.The before and after care service is excellent . Hot tub is amazing but We have had a few issues which they came out and sorted within the 12 months.

2 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from the start…

Great service from the start when we met Josie in Swansea. She continued to communicate very effectively throughout the entire purchase process. The two delivery guys Jack and Josh were awesome and went above and beyond. I had an issue whereby the tub didn’t come with a subwoofer as it should with the music option, but that has now been scheduled for installation.

29 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rob and the Team have been fantastic…

Rob and the Team have been fantastic from first visit. The knowledge and genuine level of understanding has been second to none. Would and have highly recommended their sales and service. Anyone unsure should go speak with Rob, he will make sure you feel welcome and provide you with a breath of honest fresh air.

28 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience all round, faultless

Rob was a great help when purchasing and made the experience very easy. Always available on the phone for advice and helpful whenever we needed it.
Great team installed and set up, couldn’t fault the whole experience. Highly recommend.

18 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very helpful and knowledge team

A very helpful and knowledge team, Genna, Stuart, Joshua, Matt and Dee. We have our hot tub for just over a month and we love it. I have no hesitation in recommend them for their sales, installation and service expertise.

21 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have the relay hot tub and have had…

I have the relay hot tub and have had it a few years, it is the best thing I ever did buying this. Sue sold me the hot tub, she was extremely helpful, tons of advice. Sue continues to be helpful by phone or in person. Amazing service

17 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Chepstow showroom

I Spoke to Simon in Chepstow after coming in for some chemicals and ended up having a a really good chat with him. What a lovely bloke

7 de agosto de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más