Hot Tubs Oxfordshire Opiniones 

160
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This was my second year of hiring a hot tub through Hot Tubs Oxfordshire and there’s several reasons I didn’t look anywhere else; Their service is absolutely first rate - You really feel cared for a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ross from Hot Tubs Oxford has been servicing and cleaning our hot tub for some time now, and we couldn’t recommend him more highly. He comes out quarterly, driving an impressive 2.5 hours each way to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Booked our first hot tub service, full flush and clean with Hot Tubs Oxfordshire, could not fault anything. The 3 guys that did the work , Kieran Dave & Jake were superb , great knowledge, friendly an... Ver más

Valorada con 5 estrellas sobre 5

From our first visit to Kenny & Carla's showroom in Bicester to installation, everything was catered for without any issues. The service is second to none from a couple who are as passionate about... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de jacuzzi
  2. Servicio de reparación de jacuzzis
  3. Tienda de saunas

Escrito por la empresa

At Hot Tubs Oxfordshire, we believe that wellbeing starts at home. Our award-winning, family-run business has built a reputation for helping homeowners create luxury outdoor spaces with premium hot tubs, swim spas, saunas, steam rooms, and ice baths. We’re proud to be recognised as one of the UK’s leading names in hydrotherapy and outdoor living. Our Bicester showroom was designed to offer a calm, welcoming experience that feels more like a boutique than a warehouse – a place where you can explore our products at your own pace, with friendly expert advice always on hand. From first enquiry to installation and beyond, our concierge-style service ensures you’re supported every step of the way. We don’t compete on price – instead, we focus on quality, reliability, and making ownership effortless and enjoyable. Our dedicated service team also provides ongoing maintenance, repairs, and aftercare, so you can relax knowing you’re in safe hands. Whether you’re looking to improve your health, create more family time, or add a touch of luxury to your garden, we’re here to make it happen.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

160 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(160)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I hired a hot tub for the weekend as…

I hired a hot tub for the weekend as was having a family get together - had great service from initial contact with Carla through to collection by Kenny. Highly recommend - simple, easy & made my party one to remember! Will look forward to using Hot Tubs Oxfordshire again.

6 de marzo de 2020
Opinión espontánea
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Respuesta de Hot Tubs Oxfordshire

Hi Stuart, Thanks for taking the time to share your experience of hiring a spa from us. Sounds like the party was a hit with it!!! We'll look forward to being on hand for a hire service again in the future!

Valorada con 5 estrellas sobre 5

Very friendly and efficient service

Very friendly and efficient service. Our hot tub had stood idle for 7 years, now looks and
works like new.

Thank you.

27 de febrero de 2020
Opinión espontánea
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Respuesta de Hot Tubs Oxfordshire

Thank you so much for this fantastic review! We're glad we've been able to bring it back to life for you! You know where we are now for all your hot tubs needs 😀

Valorada con 5 estrellas sobre 5

Thank you so much to Carla and Kenny

Thank you so much to Carla and Kenny, i had the best 21st birthday weekend spent in their rental hot tub with my friends and family, they were so friendly and and made everything so easy and simple, I highly recommend them to anyone that is thinking about buying or renting a hot tub, thanks again, Abbey.

8 de febrero de 2020
Opinión espontánea
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Respuesta de Hot Tubs Oxfordshire

Thank you so much Abbey, we’re delighted that we’ve been able to make your 21st Birthday extra special with our HIRE Spa! This review is awesome - we’re always touched when someone goes out of their way to share their experience of our business!

Valorada con 5 estrellas sobre 5

A really good hire for a long weekend

A really good hire for a long weekend. Very easy to order & delivery/collection v straightforward. Maintenance minimal, despite quite heavy use - we hired for the new year week, so it was v popular. Happy to recommend

13 de enero de 2020
Opinión espontánea
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Respuesta de Hot Tubs Oxfordshire

Thank you for the recommendation Simon! We’re delighted that you enjoyed hiring one of our Spa's! This review is great so thank you for sharing your experience of our business!

Valorada con 5 estrellas sobre 5

Best purchase this year

Hot Tubs Oxfordshire are just top notch from start to finish Kenny & Carla are so helpful and explain it all so well, we love the hot tub so much and it is a massive help with my wifes bad back thanks guys so much

14 de diciembre de 2019
Opinión espontánea
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Respuesta de Hot Tubs Oxfordshire

Hi Richard, Great to hear you love your Marquis hot tub - We're so pleased to hear that its making a difference to your wife's back issues, we knew it would as the hydrotherapy on your V94 is out of this world! Thanks for writing this review and thanks for choosing us as your hot tub company!

Valorada con 5 estrellas sobre 5

We friggin love this Hot Tub (Marquis…

We friggin love this Hot Tub (Marquis Epic). Ordering was easy and straight forward and the service (delivery, install, wiring in etc..) was first class. It's easy to see that Hot Tubs Oxfordshire are trying and achieving to deliver gold star service to their customers. I can honestly say that this has been some of the best customer service I have experienced. Don’t take this the wrong way, but I do hope you stay relatively small (and successful) as a company and never lose the drive for excellence you have!

25 de noviembre de 2019
Opinión espontánea
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Respuesta de Hot Tubs Oxfordshire

We are absolutely over the moon to hear you are loving your new hot tub!! The Epic is the best out there and your review just proves it! It’s great that you’ve already tried out every feature, especially the MicroSilk, we hope it’s doing wonders for your skin!

We do our upmost to ensure our customers are always the forefront of our business and our priority before, during & for years after any sale and we believe that’s what makes us stand out as a company so thank you so much for speaking so highly about the service you’ve received, it’s made our week.

Thanks again

Kenny & Carla

Valorada con 5 estrellas sobre 5

We LOVE our new Hot Tub

We LOVE our new Hot Tub! Hot Tubs Oxfordshire put us at ease as soon as we walked into their showroom - friendly professional and certainly not pushy sales just honest people with a great product and we’ve certainly made the right choice by buying from them. The aftercare has been fab too.

26 de octubre de 2019
Opinión espontánea
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Respuesta de Hot Tubs Oxfordshire

Hi Stacy, Thank you for taking the time to write your fantastic review about our service and products. Marquis Hot Tubs truly are The Ultimate Hot Tubs Experience and we're delighted that your review reflects this! Happy hot tubing and remembering we’re on hand for all your aftercare needs!

Valorada con 5 estrellas sobre 5

Can’t recommend Hot Tubs Oxfordshire enough!

Can’t recommend Hot Tubs Oxfordshire enough! We came across these guys on google after struggling to find a company that made hot tub covers. Our new cover is better quality than the one our hot tub came with when we brought it so we were very impressed. Friendly, knowledgable and fantastic service, will certainly go back for our next annual service. Thanks again

21 de agosto de 2019
Opinión espontánea
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Respuesta de Hot Tubs Oxfordshire

Thank you so much for your kind words, Danny. We really appreciate you taking the time to share your experience with us—We look forward to working with you again in the future!

Valorada con 5 estrellas sobre 5

Exceptional & Fantastic

From our first visit to Kenny & Carla's showroom in Bicester to installation, everything was catered for without any issues. The service is second to none from a couple who are as passionate about ensuring their customers are happy as they are about the quality of their product.
The after sales service is a credit to the business.
Our Marquis Hot Tub is providing great health benefits, we cannot thank them enough.
Thanks again

14 de agosto de 2019
Opinión espontánea
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Respuesta de Hot Tubs Oxfordshire

Thank you so much for taking the time to leave this excellent review of our service Trevor. We really appreciate your business and thank you for choosing us as your Hot Tub Company. It's always our priority to put our customers first and our aim to stand out from any other hot tub business and by the sounds of it, we've done that for you both! Remember we're always on hand for advice and all your aftercare needs so please let us know what we can do for you in the future!

Valorada con 5 estrellas sobre 5

Excellent Product & Exceptional Customer Service

My wife and I had discussed buying a hot tub for sometime & visited a local distributor (at garden centre), where the service we received was very poor. I then placed a request for help on our local FB community page, and Hot Tubs Oxfordshire got rated the best, for quality Hot Tubs & Service! That’s all we needed - the rest was the exceptional service received from the team at Hot Tubs Oxfordshire & there selection of great products!! Their after-service continues in the same way, exceptional..

8 de agosto de 2019
Opinión espontánea
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Respuesta de Hot Tubs Oxfordshire

Thanks for sharing your feedback and choosing us as your Hot Tub Company Ray! We pride ourselves on putting our customers first and ensuring that our standard is always exceptional from start to finish. Thanks for also mentioning our Aftercare Service, it's one of the things we believe helps us to stand out in the hot tub world so it's great that your review reflects this! Thanks again, we really appreciate your review and your business.

Valorada con 5 estrellas sobre 5

We spent one evening in our friends hot…

We spent one evening in our friends hot tub and absolutely loved it so we were really interested in getting one for ourselves. Hot Tubs Oxfordshire were recommended to us by our friend as the company they used so we went there to look. We chose to buy one instead of having our annual holiday abroad this year and it was definitely the right choice for us, we spend most evening in our new Marquis Hot Tub and I'm really noticing the different with my sleep and general wellbeing. Kenny and Carla were great from initial sale through to aftercare and chemical advice, we will certainly be using them for all our hot tub needs, highly recommended!

31 de julio de 2019
Opinión espontánea
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Respuesta de Hot Tubs Oxfordshire

Thanks for also choosing us as your Hot Tub Company Amy! It's great to hear that you're enjoying your Marquis Hot Tub and you're feeling the benefits to your health of owning one. We're delighted! and thanks again for speaking so highly of us at Hot Tubs Oxfordshire, we appreciate your review.

Valorada con 5 estrellas sobre 5

Impeccable service

The service is amazing and very reliable..... genuine people who go above and beyond to make sure you get exactly what you need!
Highly recommended!!

29 de julio de 2019
Opinión espontánea
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Respuesta de Hot Tubs Oxfordshire

Hello, Thanks for your great review, we really appreciate hearing from customers who speak so highly of us. Thanks again, it's made our day!

Valorada con 5 estrellas sobre 5

Great customer service and very professional

Before I was a customer of hot tub Oxfordshire, I had trouble getting the correct amount of chemicals around water care. I called hot tub Oxfordshire, and spoke to the owners over the phone. With no hesitation, they talked me through what I needed to do. I’ve since had a full service. I Can’t recommend them enough, Carla and Kenny are so helpful, reliable and offer a great all round service. 5 Star from start to finish!

26 de julio de 2019
Opinión espontánea
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Respuesta de Hot Tubs Oxfordshire

Hi Claire, Thanks so much for taking the time to write your review. We pride ourselves on delivering excellent customer service from the moment we meet or hear from customers so it's great to see your review reflects this! Feel free to contact us anytime, always on hand to help. See you soon.

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