House of Pods Opiniones 

153
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Where do I start? I’ve used house of pods for the previous 8months. Very generous prices for Swedish snus. Every time I order by 3pm I receive my purchase the next day by Royal Mail. Whenever I’ve had... Ver más

Valorada con 5 estrellas sobre 5

Ordered at 2pm on Friday, arrived 11:30 on a Saturday. Selection is incredible, didn’t have one of my items in stock and offered a refund, replacement or to send it out when it’s back in stock. Can’t... Ver más

Valorada con 5 estrellas sobre 5

Been buying from here for a long time now and easily best by far! Great people communication is fast delivery is on point. Iv used many companies in the past from all over the world and as long as the... Ver más

Valorada con 5 estrellas sobre 5

Excellent service every time, friendly and approachable - always on hand to help. Products as expected and delivered with speed in appropriate packaging. Thank you and look forward to using you again.... Ver más

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos

Escrito por la empresa

A trusted seller of the smoke-less products in the form of nicotine pouches and disposable vapes. At House of Pods, customer service is our number one priority, therefore all of our orders are sent using free next day delivery. Order today, receive it tomorrow!


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

153 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(153)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Free Next Day and Excellent Service

Adrian provided excellent support and displayed great friendliness. The delivery service they offer is truly remarkable. Whenever you have any questions, they are readily available and responsive. Their products are well-maintained and of high quality.

I am definitely planning to place more orders in the future, and I've also recommended this site to my friends.

21 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

No effect from these pouches

No effect at all from these pouches but feel effects from different brands and weaker pouches, something wrong with this. I’ve tried these Kurwa pouches a few times now too.

19 de junio de 2023
Valorada con 5 estrellas sobre 5

Amazing customer service!…

Had a few confusions with my order since I paid after my checkout expired, I emailed the team and within 15 was given a response saying my order was on the way. After that my order arrived missing 1 item and within 2 minutes I was messaged from Adrian directly saying that they could send out the missing item the next day. overall, I had a great customer experience having all my problems replayed to in less than 20 minutes, will definitely be returning!

31 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, free next day delivery, couldn't be happier!

Will definitely be back for more :)

19 de mayo de 2023
Valorada con 2 estrellas sobre 5

Website is great, less said about the rest.

Website is great. But sadly that’s where the good points end.

Delivery is awful, even taking into account the postage disruption, with the next-day being non existent in my recent experience and I have been waiting upwards of a week for each delivery. (For context I live near both Glasgow and Edinburgh, so not as if I’m in the sticks.)

Customer service has taken a dive over recent months. Will reply instantly if you go to place an order, but any complaints or issues will simply be ignored.

Pricing is okay if the delivery was consistent, but as I’ve point out it is not.

Unless I get a response in the coming hours I will be taking my business elsewhere.

Customer for over a year.

27 de octubre de 2022
Valorada con 1 estrellas sobre 5

Ordered 4+1 Solo+ Redbull

Ordered 4+1 Solo+ Redbull. The delivery was delayed but that is not the main problem. Two of the boxes were empty and one of the vapes didn't last more than 3 puff. I contacted them but no response. So, here is my review.

15 de octubre de 2022
Valorada con 1 estrellas sobre 5

I received the wrong order

I received the wrong order. I have contacted them but still awaiting a response.

Poor customer service and won’t be shopping here again, as they are quick enough to take your money but ignore any complaints.

1 de octubre de 2022

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