Recently bought a carnivorous plant from Houseplant.co.uk. Arrived very promptly, i believe it was after 2 business days. It came well wrapped and protected so it wasn't damaged like I was worried it... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The plant I received was in extremely good health. It was wrapped very carefully and got through the post completely unscathed. It was just as special and beautiful as the picture online and made a lo... Ver más
The plaplants are delivered quickly. I ordered on Friday the 10th of April and received my plants on Monday the 13th of April. The plants were beautifully and well packaged for their journey. They we... Ver más
Easy to use and navigate around the website, and easy to purchase items wanted. Website stated majority of orders are delivered the next working day, however, my order did not arrive until the Monday... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de Houseplant.co.uk
Escrito por la empresa
Looking for Houseplants? We have a huge variety and are the specialists at UK House Plant Delivery.
In 2021 we shipped over 50,000 houseplants to thousands of happy customers. We always have an amazing selection of House Plants on Sale to match any budget.
Unlike some of our competitors we do not have a minimum order value. We offer a staggered delivery charge system, so the more you order the cheaper the delivery. Plus any orders over £50 get FREE Delivery
We offer an amazing selection of Plant Gift Boxes or our very own House Plant Gift Card. All of our gift boxes offer Free UK Delivery.
We also stock a huge selection of House Plants with different characteristics. See below for quick links to our most popular House Plants.
Información de contacto
Unit 5, Yalberton Tor Industrial Estate, TQ4 7QL, Paignton, Reino Unido
- hello@houseplant.co.uk
- houseplant.co.uk
Ha contestado el 67% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great plants & fast delivery
Great experience! The plant arrived healthy and well-packaged. Delivery was quick and everything matched the pictures. Would definitely order again.
I ordered a beautiful orchid
I ordered a beautiful orchid, a plant I have always desired for my collection. It arrived on time, carefully packaged to ensure its safety during transit. Included was a thoughtful letter with detailed instructions on how to care for and nurture the orchid from the beginning, which I truly appreciated.
Never Had A Issue
Ive usee them a few times now since moving and its been so easy, quick and efficient. Will continue to shop with HousePlant
Love them!
Quick delivery,well packaged,beautiful plants,very pleased
Good quality and quick delivery
Good quality and quick delivery. Highly recommend
Ace plants, great customer care
Ace plants, look stunning. Incredibly well packaged too. Super-fast response to care questions 😃. Buy with confidence ⭐️⭐️⭐️⭐️⭐️
Disappointing quality and poor customer service
I’m extremely disappointed with my recent order of two plants and two plant pots from this company.
The plants I received were far smaller than advertised and in poor condition. One had brown spots on the leaves, and the other had multiple stems with little to no foliage. The website images are not an accurate representation of what was delivered. If I had seen these plants in person at a garden centre, I would not have bought them.
I contacted customer service and was asked to send photos, which I did. The response I received felt generic and dismissive, simply suggesting the plants would recover with some care, rather than properly addressing the concerns about their condition and size.
I also ordered plant pots based on the sizing guidance provided on the website. Despite following these recommendations, the pots were far too large for the plants supplied. Customer service even acknowledged they were “a bit too big,” which is frustrating given that I relied on their advice when ordering.
When I asked to return everything, I was told the plants could not be returned and that I would need to pay postage to return the pots. No return label was provided. Given that the issues stem from misleading images and incorrect guidance, this feels unreasonable.
Overall, a very disappointing experience in terms of both product quality and customer service.
Great prices for quality plants
Great prices for quality plants and packaged really well. Quick delivery and great follow up care. I will definitely be buying here again !!
Very good range on offer
Very good range on offer. Plants came well packaged and advertised. Pots seem to be high quality and as in photos. Price overall was reasonable.
The plant I received was in extremely good condition.
The plant I received was in extremely good health. It was wrapped very carefully and got through the post completely unscathed. It was just as special and beautiful as the picture online and made a lovely present. It arrived very quickly, too. I am very impressed with the service and would definitely use it again.
Stunning
I bought loads of plants from this company, I would recommend houseplants if you are looking for something different and quirky but beautiful at the same time.
Recently purchased a carnivorous plant and plant pot
Recently bought a carnivorous plant from Houseplant.co.uk. Arrived very promptly, i believe it was after 2 business days. It came well wrapped and protected so it wasn't damaged like I was worried it might have been. I also ordered a plant pot which also arrived on time and undamaged.
Good service overall, would use again.
Lovely items
Lovely items, devilry is very quick and wrapped so well.
I love getting advice on how to care for the plants
Super cute string of turtles
The plants are lovely. Delivery was smooth and speedy. I’d definitely shop here again.
Lovely plants packed with care
The plaplants are delivered quickly. I ordered on Friday the 10th of April and received my plants on Monday the 13th of April. The plants were beautifully and well packaged for their journey. They were in good condition when they arrived. They are a good quality product and have been thriving. The care instructions are good and I am loving my new adventure into house plants.
Great plants well packed and fast…
Great plants well packed and fast delivery
The plant was in a great condition
The plant was in a great condition got delivered what I was exactly expecting.
Very easy to order and great customer…
Very easy to order and great customer service . I had made an error on delivery address and contacted them and they rectified tge issue promptly
Perfect plants
Excellent products all plants looking fresh and well wrapped
Quality Plants
This is the second time that I’ve used Houseplant. The plants have been really good quality and delivered on time.
Excellent company. Would use them again.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








