After waiting for 6 weeks to the day that I ordered my recliner chair it arrived and I was truly delighted with it.Chris & Terry were excellent talking me through the instructions and placing my new c... Ver más
Localización
Cambiar localización81 Hammerton Street, BB11 1LE Burnley, GB
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Consulta las opiniones de los clientes
Absolutely top class. Went today to buy new chair for our elderly mum & was greeted immediately on entry. We told the ladies what we needed & their knowledge & customer service was amazing. Paula... Ver más
Visited Burnley branch yesterday to check out recliner chairs... purely as an exploratory exercise... Left store having bought two chairs! Val & Jill were friendly and welcoming from the moment w... Ver más
Very helpful and friendly staff at the Burnley Store who know what they are talking about. A very good experience. Order taken and delivered exactley as promised. Full marks
Información sobre la empresa
- Tienda de muebles
- Proveedor de equipos para discapacitados
- Fábrica de muebles
- Proveedor de equipos de asistencia para la movilidad
Sobre HSL Chairs - Burnley
Escrito por la empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito por la empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Información de contacto
81 Hammerton Street, BB11 1LE, Burnley, Reino Unido
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All people both at the Burnley store…
All people both at the Burnley store and the home demonstration were polite and helpful making the process of thinking of all eventualities and finally deciding on the chair and sofa smooth .
After waiting for 6 weeks to the day…
After waiting for 6 weeks to the day that I ordered my recliner chair it arrived and I was truly delighted with it.Chris & Terry were excellent talking me through the instructions and placing my new chair exactly where I needed it to be placed. from the day that I ordered my chair everything went so smoothly I can recommend HSL to all.thank you Chris & Terry for being so professional. ( not a white glove in sight ) thank you all at HSL.
Very helpful and friendly staff at the…
Very helpful and friendly staff at the Burnley Store who know what they are talking about. A very good experience. Order taken and delivered exactley as promised.
Full marks
HSL are an established family owned company.…
HSL are an established family owned company so it was important to me to support that. From the moment I entered the showroom everyone was very professional , helpful and friendly throughout the process of buying my chair. Thanks also to Paul and Jon the delivery men. I would fully recommend HSL.
great staff
Excellent service with really helpful…
Excellent service with Paula being really helpful
Had a brilliant experience and everyone…
Had a brilliant experience and everyone was so very kind and friendly and very helpful.
Thank you
Delivery 3 weeks sooner than expected…
Delivery 3 weeks sooner than expected was good.
Driver and mate (Paul D. and Jon) pleasant and efficient
Wonderful
Three ladies helped us with our decision.. Val,Jill and Tracy. What can I say... They were all well informed, helpful, polite and very patient. A credit to your company. Thank you, girls
Good to know there are still people who care.
Visited the Burnley store recently and Val & Jill were brilliant. My husband has had a stroke and is using a 4 wheeled walker they were so considerate of his needs this trip out was his first for 10 months and their helpfulness and thoughtfulness made it a great time. They went above and beyond what we expected and it was really appreciated.
Friendly, knowledgeable staff
Val and Jill were very welcoming on my arrival at the showroom. They listened to my requirements and were able to show me a range of examples and give me detailed explanations about the pros and cons of each design. Friendly, knowledgeable staff made for a pleasant visit and a great purchase.
Jill and colleague were very helpful
Jill and colleague were very helpful. Good deal on seconds Glenmore. Delivered same day.
Very welcoming in Burnley
The ladies (Jill and Val) were very welcoming and helpful - taking plenty of time to explain the options and to try the chairs on offer. It was certainly much more useful to be there in person to both look at and to try out the chairs. Even to measure out such things as the differences in size of bases. Completely recommended.
Arrived at the appointed time
Arrived at the appointed time - removed the old chair as previously agreed and were gone within half an hour. 03Two very pleasant, efficient and personable guys
very friendly and really professional
very friendly and really professional
Excellent service
Excellent service. The staff were very friendly and helpful. Will definately use them again.
Excellent sales servie very friendly…
Excellent sales service very friendly and helpful
Fantastic customer service, highly recommended.
From my initial telephone conversation with Val, she was so informative and helpful. I wanted to take mother in to look at purchasing a remote controlled reclining chair.
She gave us great directions to the store and an even better postcode to use on the Satnav - even so I still got lost !
But that wasn't a problem. Val then met me where I'd parked up, showed me her ID and then directed us safely to the store. It's tucked away a little and I wasn't the first person from out of the area to get lost.
We then were offered tea/coffee and biscuits, very nice touch.
Val then went on to describe the 7 points of measurements required to get the best bespoke chair for my mother's needs.
The service was excellent.
My mother can't wait to take delivery of her new chair in the new year.
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