HSL Chairs - Burnley Opiniones 55

TrustScore: 5 sobre 5

4,8

81 Hammerton Street, BB11 1LE Burnley, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After waiting for 6 weeks to the day that I ordered my recliner chair it arrived and I was truly delighted with it.Chris & Terry were excellent talking me through the instructions and placing my new c... Ver más

Valorada con 5 estrellas sobre 5

Absolutely top class. Went today to buy new chair for our elderly mum & was greeted immediately on entry. We told the ladies what we needed & their knowledge & customer service was amazing. Paula... Ver más

Valorada con 5 estrellas sobre 5

Visited Burnley branch yesterday to check out recliner chairs... purely as an exploratory exercise... Left store having bought two chairs! Val & Jill were friendly and welcoming from the moment w... Ver más

Valorada con 5 estrellas sobre 5

Very helpful and friendly staff at the Burnley Store who know what they are talking about. A very good experience. Order taken and delivered exactley as promised. Full marks


Información sobre la empresa

  1. Tienda de muebles
  2. Proveedor de equipos para discapacitados
  3. Fábrica de muebles
  4. Proveedor de equipos de asistencia para la movilidad

Sobre HSL Chairs - Burnley

Escrito por la empresa

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Escrito por la empresa

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Información de contacto

  • 81 Hammerton Street, BB11 1LE, Burnley, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

55 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

All people both at the Burnley store…

All people both at the Burnley store and the home demonstration were polite and helpful making the process of thinking of all eventualities and finally deciding on the chair and sofa smooth .

22 de abril de 2026
Valorada con 5 estrellas sobre 5

After waiting for 6 weeks to the day…

After waiting for 6 weeks to the day that I ordered my recliner chair it arrived and I was truly delighted with it.Chris & Terry were excellent talking me through the instructions and placing my new chair exactly where I needed it to be placed. from the day that I ordered my chair everything went so smoothly I can recommend HSL to all.thank you Chris & Terry for being so professional. ( not a white glove in sight ) thank you all at HSL.

21 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

HSL are an established family owned company.…

HSL are an established family owned company so it was important to me to support that. From the moment I entered the showroom everyone was very professional , helpful and friendly throughout the process of buying my chair. Thanks also to Paul and Jon the delivery men. I would fully recommend HSL.

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful

Three ladies helped us with our decision.. Val,Jill and Tracy. What can I say... They were all well informed, helpful, polite and very patient. A credit to your company. Thank you, girls

16 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good to know there are still people who care.

Visited the Burnley store recently and Val & Jill were brilliant. My husband has had a stroke and is using a 4 wheeled walker they were so considerate of his needs this trip out was his first for 10 months and their helpfulness and thoughtfulness made it a great time. They went above and beyond what we expected and it was really appreciated.

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly, knowledgeable staff

Val and Jill were very welcoming on my arrival at the showroom. They listened to my requirements and were able to show me a range of examples and give me detailed explanations about the pros and cons of each design. Friendly, knowledgeable staff made for a pleasant visit and a great purchase.

8 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very welcoming in Burnley

The ladies (Jill and Val) were very welcoming and helpful - taking plenty of time to explain the options and to try the chairs on offer. It was certainly much more useful to be there in person to both look at and to try out the chairs. Even to measure out such things as the differences in size of bases. Completely recommended.

26 de febrero de 2026
Valorada con 5 estrellas sobre 5

Arrived at the appointed time

Arrived at the appointed time - removed the old chair as previously agreed and were gone within half an hour. 03Two very pleasant, efficient and personable guys

3 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service, highly recommended.

From my initial telephone conversation with Val, she was so informative and helpful. I wanted to take mother in to look at purchasing a remote controlled reclining chair.
She gave us great directions to the store and an even better postcode to use on the Satnav - even so I still got lost !
But that wasn't a problem. Val then met me where I'd parked up, showed me her ID and then directed us safely to the store. It's tucked away a little and I wasn't the first person from out of the area to get lost.
We then were offered tea/coffee and biscuits, very nice touch.
Val then went on to describe the 7 points of measurements required to get the best bespoke chair for my mother's needs.
The service was excellent.
My mother can't wait to take delivery of her new chair in the new year.

14 de noviembre de 2025
Opinión espontánea

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