We visited the HSL Chairs showroom to help my mother find a suitable chair, and Dan provided outstanding service. He was patient, friendly, and took the time to understand her needs without making us... Ver más
Localización
Cambiar localizaciónKnightscliffe Retail Park, Great Western Road, G13 2TG Glasgow, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My husband and I were in your Glasgow store today looking for an adjustable bed.We were greeted by a lovely lady whose name is Natasha.She was so helpful and knowledgeable about what we were looking... Ver más
I'll start by saying that your products are great - super quality and a good range of styles. What really made the 5* difference was Marlene. She was so knowledgeable and helpful. She gave Mum and... Ver más
The team made us feel welcome. They were very knowledgeable about the products. Didn't feel rushed , able to take our time and try out different chairs Explained different options and allowed us plent... Ver más
Información sobre la empresa
- Tienda de muebles
- Proveedor de equipos para discapacitados
- Fábrica de muebles
- Proveedor de equipos de asistencia para la movilidad
Sobre HSL Chairs - Glasgow
Escrito por la empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito por la empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Información de contacto
Knightscliffe Retail Park, Great Western Road, G13 2TG, Glasgow, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
First class service
We had received delivery of an aysgarth chair two weeks ago and we're so pleased with it decided to get another. We phoned the Glasgow store and got Daniel whom we knew from our previous purchase and he was able to order us another . As always he was professional and friendly and we had the reorder completed no bother at all. Great store and fantastic staff. Looking forward to new chair arriving in six weeks. Highly recommend.
Excellent customer care
I visited the shop in Knightswood, Glasgow to ask about a sofa for my Mum. Jacqueline who served me was professional, knowledgeable about the products and very good at listening to what I need.
The staff couldn’t do enough for us
The staff couldn’t do enough for us
They were very helpful from the moment we arrived on the premises
Nothing was to much for them
Jacqueline
Jacqueline, Marlene and their manageress Natasha treated us very well on our two visits to the Glasgow store. They were very helpful about us making the right choice and nothing was too much trouble to them. They were very knowledgeable about their products. There was absolutely no sales pressure or attempt to promote a particular item making it a relaxing experience.
Fantastic service
We received delivery of my wife's Aysgarth riser recliner two weeks ago and she is absolutely delighted with it, so much so I phoned the Glasgow branch today and spoke to Daniel and ordered another for myself as like my wife I suffer from arthritic knees. Daniel was as always highly professional and friendly, took my order and we are now waiting eagerly for delivery of the new chair. Highly recommend this shop and the quality of the chairs. You won't be disappointed.
Excellent service
Marlene, Glasgow, was friendly and welcoming. She was knowledgeable and gave us excellent advice. We felt we were able to take out time to select the best chair for our elderly mother. Also given a very welcome cup of tea and biscuits - allowing us to sample the chairs for longer. Very pleasant and satisfactory experience.
Excellent customer service.
A lovely experience from start to finish. Excellent customer care and service from showing us the various chairs sizes,materials and wood choices. While we were sitting trying the chairs we were treated to a welcome cup of tea and biscuits. Looking forward to receiving our beautiful chairs.
Friendly staff and explaining details…
Friendly staff and explaining details of each chair. Helpful in picking chair coverings etc
A home visit with Daniel giving me time…
A home visit with Daniel giving me time and information to make up my mind
I was given a warm greeting by Natasha…
I was given a warm greeting by Natasha then asked what I required then shown the range of chairs once I picked the one suited to my needs she offered me a hot drink giving me time to try the chair then went through the measuring process, picking the fabric, and finally explaninig everything from extras to insurance she was wonderful a truly great experience , well worth the journey from Ayr.
Jaqueline was instantly friendly and…
Jaqueline was instantly friendly and welcoming and made the experience a pleasant one for my mother in law. Great service and I can’t speak highly enough of Jaqueline’s knowledge and helpfulness. I wouldn’t hesitate to recommend.
Excellent service from Daniel O'Neil. Home visit. Took time to find our what I needed. I bought 2 chairs.
Home visit by Daniel O Neil. Excellent service. Took his time to make sure that I got the chairs I wanted.
Knowledgeable salesman who gave us time…
Knowledgeable salesman who gave us time to think.
Very Helpful staff in Glasgow…
Very Helpful staff in Glasgow especially Daniel. Having received two motorised beds we are impressed with the quality of the beds and mattresses. We were also impressed by the fast organisation of an express delivery from a limited range at less than 10 days as we required the beds for medical reasons.
"HSL Showrooms are unlike any other…
"HSL Showrooms are unlike any other showroom" so says the company's brochure and for me this proved to be exactly the case. Tea and biscuits on offer and no hard sell tactics left me feeling relaxed in the Glasgow store where Marlene helped me choose my sofa. Friendly, knowledgeable and genuinely customer focused she made my experience one to remember.
Great customer experience
The staff were very helpful. Daniel O'Neil explained everything in detail and nothing was a problem for him.
We were offered tea and coffee which was a lovely.
We came away feeling happy with our purchase and very happy with the customer service
Quality of service was excellent as…
Quality of service was excellent as well as product knowledge from the assistants. Very helpful in getting correct size of chairs / sofa.
The initial meeting of the staff was…
The initial meeting of the staff was very welcoming
They gave us the opportunity to try the chairs we were looking for without being rushed, forced to make a decision or pushed to a certain type of chair. The staff could not have been nicer without being over the top. Because of the attitude of the staff and their wide knowledge of their stock, we decided to buy two chairs. Although we had to visit twice because we needed to make sure the material we chose was the right one. The manager confirmed the order and we left very pleased and felt we were listened to.
Assistant was very helpful and showed…
Assistant was very helpful and showed me the various options and materials.
This review is requested too early
This review is requested too early. My shop experience was excellent with Mimi,very helpful.The proof will be when the chair arrives.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.