We were greeted by all members of staff. Katherine was our assistant who listened to our needs she was very knowledgeable and helpful. We were not rushed even though there were more customers coming g... Ver más
Localización
Cambiar localización18-20 Reading Road, RG9 1AG Henley on Thames, GB
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Consulta las opiniones de los clientes
Our chair arrived exactly on time on monday and is just what we wanted. So, many thanks to George in the Henley showroom for patiently guiding us through the options. ensuring that we chose the right... Ver más
The staff were very helpful and professional didn’t rush us we could that our time ask questions nothing was too much trouble for them
Visited Henley showroom, greeted by Tony who was immediately friendly, helpful and charming. No pressure to make a quick decision - given the time to wander freely and find what suited us. Spent a... Ver más
Información sobre la empresa
- Tienda de muebles
- Proveedor de equipos para discapacitados
- Fábrica de muebles
- Proveedor de equipos de asistencia para la movilidad
Sobre HSL Chairs - Henley on Thames
Escrito por la empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito por la empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Información de contacto
18-20 Reading Road, RG9 1AG, Henley on Thames, Reino Unido
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Satisfied and happy
We were greeted by all members of staff. Katherine was our assistant who listened to our needs she was very knowledgeable and helpful. We were not rushed even though there were more customers coming g into the shop, and staff were busy, we had time to have a private chat over a cup of tea before making a decision. We are vey happy so far and look forward to our furniture..
We were treated wonderfully
We were treated wonderfully. Given loads of time to choose and even given time to change our minds!!!! Thank you so much attention and all with humour
The staff were very helpful and…
The staff were very helpful and professional didn’t rush us we could that our time ask questions nothing was too much trouble for them
From a very satisfied customer
Our chair arrived exactly on time on monday and is just what we wanted. So, many thanks to George in the Henley showroom for patiently guiding us through the options. ensuring that we chose the right chair. She is very knowledgeable and friendly. We'd recommend HSL to anybody who's looking for their special chair, sofa or bed.
Antony was very informative and listen…
Antony was very informative and listen to mum who is 87 years old and has a stroke, he went through all the chairs available and advised us with the best possible one
Relaxing
Very relaxing atmosphere, informative and nothing too much trouble. We came away very impressed and happy with our purchase an look forward to receiving it.
Visited Henley showroom
Visited Henley showroom, greeted by Tony who was immediately friendly, helpful and charming. No pressure to make a quick decision - given the time to wander freely and find what suited us. Spent a good 40 minutes sitting on various chairs & sofas with our 8 year old granddaughter & left with plenty of things to mull over at home.
Returned a week later and made final decision on sofa & fabric with Tony’s assistance. Took a fabric sample home & found it did not suit after all. Returned the same day and changed the fabric choice. Tony couldn’t have been more patient and helpful. Now we are eagerly awaiting our delivery.
Fab throughout
Fab throughout. From thoughtful telephone ordering service to helpful, considerate and careful construction demo and delivery by Chris.
Quick, too. Thanks!
The staff were excellent
The staff were excellent. They were very knowledgable and helpful. Seeing the chair was useful too.
The salesperson was so knowledgeable…
The salesperson was so knowledgeable and helpful. There was no heavy sales talk and we were encouraged to spend as much time as we liked sitting in potential chairs before deciding whether to buy one- which we did.
Stressless
We went to HSL in Henley and were met by Kathryn who offered a free drink and as it was during a heatwave we were so thankful for a cold drink. We have had Stressless chairs for the last 20 years but my husband decided he wanted a chair with wings for when he falls asleep. We told Kathryn what we wanted and she went through all the options for the chair. Very pleased to be able to park at the rear of the shop. We would highly recommend the shop and helpful staff.
Courteous and careful
The showroom staff, once again, were helpful and knowledgeable, with clear guidance on delivery timescales and process. Today, our delivery team was Jason and Ben, who kept us informed of their arrival time and were courteous and careful in delivering the sofa exactly where we wanted it! Thank you all
Amazing experience with Kathryn
Amazing experience with Kathryn, very helpful
Well done HSL Henley On Thames
Well done HSL Henley On Thames, especially Catherine who went above and beyond.
My chair is perfect and I'm recovering well in it after my operation.
Thank you.
Great all around experience.
The guys were very knowledgeable, polite and engaging. My Dad was impressed with the whole experience, plus the tea and biscuits, whilst he was considering, was greatly appreciated. Definitely 5 out 5
Fantastic service
Great service from very friendly and helpful staff at a well laid out shop with plenty of furniture on display to try out. Special thanks to Anthony for all his help and advice, he really knows his job and is a credit to the company.
Helpful experience
This was the second time we had visited HSL at Henley-0n-Thames store and were met both times with courtesy and helpfulness. I would never hesitate to recommend them to anyone seeking good honest professional assistance in purchasing lounge furniture.
Fantastic service
Fantastic service. Very helpful and knowledgeable. I kind of knew what I wanted but was helped to choose exactly what was perfect for me. There was no sales pitch or pushing to get something I was not happy with. Tony was great and very patient with me.
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