Excellent professional and friendly service from Wayne + Alan. Above and beyond...they delivered chairs and then helped us with a new sofa settee that had been left yesterday, not HSL, without removin... Ver más
Localización
Cambiar localizaciónUnit B, Ravenswood District Centre, 26 Hening Avenue, IP3 9QJ Ipswich, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Chairs delivered this morning by Jason and Ashley having phoned ahead. Very professional, polite, helpful and gave advice. Both a credit to HSL, very well done !
Garry and Edwin. Delivered a sofa to my daughter's home which is a house for adults with learning disabilities. They were professional, courteous and polite. They rang me Friday with Monday's timeslot... Ver más
Excellent customer service. Emma and Lucy spent a lot of time helping find the perfect chair for each member of the family, explaining exactly the right proportions needed to support your back. There... Ver más
Información sobre la empresa
- Tienda de muebles
- Proveedor de equipos para discapacitados
- Fábrica de muebles
- Proveedor de equipos de asistencia para la movilidad
Sobre HSL Chairs - Ipswich
Escrito por la empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito por la empresa
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Información de contacto
Unit B, Ravenswood District Centre, 26 Hening Avenue, IP3 9QJ, Ipswich, Reino Unido
4,7
Excelente
49 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lovely early delivery from Raymond and…
Lovely early delivery from Raymond and Armani who were very courteous and explained everything to do with the chair very clearly, a perfect service, thank you.
2 de junio de 2025
Opinión espontánea
Fabulous
Such a positive all round experience, from speaking to the team in the Ipswich branch over the phone, to visiting the store and dealing with their friendly, accommodating staff, right through to the delivery and assembly of the sofa (thanks to Raymond & Armani).
I’ll recommend HSL to anyone wanting comfortable seating and a professional customer service
2 de junio de 2025
Opinión espontánea
Very helpful knowledgeable staff. Would definately recommend
We visited the Ipswich showroom as I needed a new chair for my recent back and neck issues. I found Lucy and the staff very helpful and friendly. They helped me choose the right chair for me with no pressure. We were also given coffee/tea and biscuits which was very nice of them. I went back a few weeks later to order the chair and again they were all extremely helpful, especially when I found another chair that was more suitable for me than the original. Nothing was too much trouble
23 de abril de 2025
Opinión espontánea
Following reporting a problem with my…
Following reporting a problem with my Riser/Recliner chair Yesterday Technician Simon came to repair my it,
After 2 previous technicians came to sort out the problem and didn’t
Thankfully Simon to the rescue he was very thorough, professional and genuinely wanted to get the problem sorted. After replacing absolutely everything and running the chair through its routine 3 times to make sure it was working correctly. 10/10 Simon
30 de abril de 2025
Opinión espontánea
Staff very helpful and understood…
Staff very helpful and understood exactly our needs.
1 de abril de 2025
Ordering the chair was made very easy…
Ordering the chair was made very easy in the Ipswich shop by the staff who made sure I was getting the correct size. Had delivery today by Martin and Jack who were a breath of fresh air - friendly and chatty. Made sure I was able to use the functions properly before the left. Very polite. Well done HSL
27 de marzo de 2025
Opinión espontánea
Top service from HSL delivery team
Martin and Jack texted the day before and called 30 mins before they arrived. They did everything exactly when they said they would, and made the delivery very easy. They showed us how everything worked and we were super happy with the service. Thanks HSL.
25 de marzo de 2025
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.