HSL Chairs - Letchworth Opiniones 

131
•
TrustScore: 5 sobre 5

4,9

Arden Press House, Pixmore Avenue, SG6 1LJ Letchworth, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was the moment we were invited into the store. Diane was most helpful and made our experience both pleasurable and without any pressure. We walked around the various chairs we were looking for and... Ver más

Valorada con 5 estrellas sobre 5

Manager Liz extremely helpful We were made to feel very welcome I would definitely recommend hsl letchworth and would return again S Ryan

Valorada con 5 estrellas sobre 5

My experience was brilliant from the time I arrived till the time I left. Professional advice and dedication. Graham and Liz put the ramp up for my wheelchair to gain access to the showroom. I was rec... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited Letchworth Show room on Wednesday and were made most welcome from the start Liz was so very knowledgeable and talked us through everything we needed to know she was very friendly and helped us... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Fábrica de muebles
  4. Proveedor de equipos de asistencia para la movilidad
  5. Proveedor de equipos para discapacitados

Sobre HSL Chairs - Letchworth

Escrito por la empresa

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Escrito por la empresa

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Información de contacto

  • Arden Press House, Pixmore Avenue, SG6 1LJ, Letchworth, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

131 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(131)

4398 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

It was the moment we were invited into…

It was the moment we were invited into the store. Diane was most helpful and made our experience both pleasurable and without any pressure. We walked around the various chairs we were looking for and we surprised ourselves the first chairs we chose were the second set. We went away thanking Diane for great service.

10 de septiembre de 2026
Valorada con 5 estrellas sobre 5

The company is HSL Furniture

The company is HSL Furniture, and the store was a lovely showroom, and the Staff were very helpful, especially Graham.
I am really pleased with the Recliner Chair I have purchased.

14 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mr John carpenter

I found Diane extremely helpful and professional i would highly recommend purchasing furniture from hsl she took the time and her vast experience to ensure i recieved the chair most suitable for my needs many thanks

4 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service.

Liz could not be more helpful. I was given coffee while Liz went through a questionnaire to ensure I bought the right chair for me and to confirm my medical history. Having made a mistake in the past buying a chair from another supplier, it was a relief to find HSL ensure the measurements were right for me.

29 de agosto de 2026
Valorada con 5 estrellas sobre 5

A pleasant experience

We were given a warm welcome by a friendly and considerate sales lady. We were shown the range of chairs and tried sitting in various sizes and styles. We had plenty of time to consider our choice and were not pressured in any way . The whole experience was very pleasant.

26 de agosto de 2026
Valorada con 5 estrellas sobre 5

Over and above

Visited Letchworth Show room on Wednesday and were made most welcome from the start Liz was so very knowledgeable and talked us through everything we needed to know she was very friendly and helped us relax. I would recommend anyone to visit the show room

1 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Your furniture delivery drivers

Your furniture delivery drivers, Ashley & Cameron, were very polite, helpful, conciencious, cheerful & willing. The client was shown - with patience - how to operate both the rise & recline chair and electric bed.

20 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

HSL come up trumps

Visited HSL showroom in Letchworth who had complete range of Stressless recliners unlike some much larger well known stores. We specifically wanted to test the Adam zero gravity chair. Graham was extremely knowledgeable and gave us all the time we heeded. What a lovely guy, a credit to HSL. Definitely recommend.

12 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience was brilliant from the…

My experience was brilliant from the time I arrived till the time I left. Professional advice and dedication. Graham and Liz put the ramp up for my wheelchair to gain access to the showroom. I was received with smiles and warm welcome which continued during the visit. Graham's patience knew no bounds. I left with hugs and genuine friendship from both. I highly recommend HSL to my friends. Congratulations. Anna Maria Shearer

29 de julio de 2026
Logotipo de HSL Chairs - Letchworth

Respuesta de HSL Chairs - Letchworth

Good Morning,

Thank you for taking the time to leave such wonderful feedback about your experience with HSL. We're delighted to hear that you received such a warm welcome and that the team went above and beyond to make your visit comfortable and enjoyable.
I can see you rated the service 1 star and I'm keen to learn how we could have improved your experience.
Would you kindly email me your details and i will contact you to discuss further.
Kind Regards
Lauren Elliott
Customer Care Manager
lauren.elliott@hslchairs.com

Valorada con 5 estrellas sobre 5

buying a chair dilemma.

I have just ordered a chair from your Letchworth branch.The lady assisting me was Diane,she is very knowledgeable and made my choise easy in fact it was the most pleasure I've ever had parting with money .

11 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a very easy and trouble free…

Had a very easy and trouble free delivery of a HSL Sofa. Was delivered by Ashley & Cameron who took a lot of care with the setting up and explaining how everything worked. Very polite and helpful. Thank you

5 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The chair delivered today by Ashley and Cameron.

The chair delivered today by Ashley and Cameron is the second chair my partner and I have purchased in the last year. By the way they were punctual, polite and efficient.
When purchasing the chairs your staff were welcoming, friendly and offered complimentary refreshment. They knew their business and were informative on every detail. We have no hesitation in recommending your services to our family and friends when the require new furniture.

5 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service right from visiting…

Excellent service right from visiting the Letchworth store and delivery of our two beautiful Ascot chairs yesterday, Ashley & Cameron contacted us the day before delivery and again shortly before their arrival.
On their arrival they unloaded, assembled and described the chairs operation efficiently and without fuss - well done to all concerned at HSL.

4 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very patient

Donella and her colleagues took the time to make my mother feel comfortable and unrushed when making her choices about her preferred style of chair and the additional options available

23 de junio de 2026
Valorada con 5 estrellas sobre 5

Just received delivery of 2 new sofas

Just received delivery of 2 new sofas. Delivery time was less than the 6-8 weeks initially suggested.
The entire process from ordering in the showroom to delivery was excellent. Communication was brilliant at every step. Sofas beautifully made and very comfortable, especially for my husband and I as older customers.

23 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

No sales pressure

Michelle and the rest of the team at HSL Letchworth made us welcome, listened to what we wanted and gave advice. At no time was there any sales pressure.
We look forward to receiving our purchases

14 de julio de 2026

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