HSL Chairs - Newcastle-upon-Tyne Opiniones 

157
TrustScore: 5 sobre 5

4,9

Dutton Court, Chainbridge Road, NE21 5ST Newcastle-upon-Tyne, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Welcoming staff attending to our comfort at all time. Not hurrying the business. Brought lots of samples to see without any pressure. Just hope the delivery will be sooner rather than later. Thanks.... Ver más

Valorada con 5 estrellas sobre 5

Alex and Kev kept me up to the minute on their estimated arrival for delivery. When arrived they unpacked all components with military like precision and were respectful of our property. Our two sofa... Ver más

Valorada con 5 estrellas sobre 5

We purchased our new suite from our HSL store at Blaydon and found Tim and all Staff very knowledgeable and friendly. From ordering to delivery everything went very smoothly and we were kept informed... Ver más

Valorada con 5 estrellas sobre 5

Excellent service from start to finish, bought my chair in there sale, had a little fault when delivered, they came out and fixed it same day. Alison at Blaydon HSL is so helpful, nothing was a bother... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. Proveedor de equipos para discapacitados
  3. Fábrica de muebles
  4. Proveedor de equipos de asistencia para la movilidad

Sobre HSL Chairs - Newcastle-upon-Tyne

Escrito por la empresa

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Escrito por la empresa

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Información de contacto

  • Dutton Court, Chainbridge Road, NE21 5ST, Newcastle-upon-Tyne, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

157 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(157)

4310 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Staff knowledge was excellent

Staff knowledge was excellent. They were patient and extremely helpful in explaining instructions about the different types of recliners available. They were sensitive to individuals needs and preferences. They gave time forcouples to have discussions alone but on hand to suggest or advise. Polite competent and did not rush or put pressure on us to make rushed decisions. A pleasant helpful experience.

11 de abril de 2025
Valorada con 5 estrellas sobre 5

Love my Stressless recliner!

Bought a recliner chair from HSL at Newcastle upon Tyne. We were made very welcome but Alison and the rest of the staff, who were very knowledgeable and helpful and guided us through the many choices to make sure our Stressless chair was exactly suited to our requirements. It just arrived today, delivered with care by Ian and Paul, and it’s exactly what we were wanting. Very pleased!

15 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Two rise and recline chairs

Staff in store listened to what I required not what they were pushing, kept informed about order and delivery.Chris and Tom the delivery men were helpful and careful with the delivery,would recommend for service.

8 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service.

Having just visited the Newcastle upon Tyne branch, we are now looking forward to the delivery of our reclining chair. The store has a large selection of furniture, styles and fabrics, luckily Emma was on hand to effortlessly guide us through, she was so very knowledgeable and personable.
She happily answered all our questions and explained everything we needed to know about, fabrics, comfort and workings of the chair. We would happily recommend to our friends and family. Thank you.

7 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly helpful staff in store

Friendly helpful staff in store. Shown and tried wide range of chairs and given as much time as I needed to try each one. Delvered within promised 3 days and installed in desired position then ran through various functions. Delivery driver very helpful and friendly. In all a very pleasant experience.

25 de marzo de 2025
Valorada con 5 estrellas sobre 5

amazing staff and products

the staff in newcastle shop were amazing i was in shop for over 2 hours they were very efficient and caring knew exactly what i needed after asking me some questions and allowed me to try the chair i picked for a good hour while having tea so i knew it was right they were so friendly and put me immediately at ease can’t thank them enough and can’t wait for delivery of my chair

18 de marzo de 2025
Valorada con 5 estrellas sobre 5

Can't say enough about the quality and service!

My mother's new chair was delivered today and I can't say enough about the service she received. She received a phone call about 40 minutes before they arrived. And 2 men brought the chair in, moved her old chair and kept it plugged in so she could be seated comfortably while the new chair was installed. While one man got the new chair set up and helped mum learn the remote (she is visually impaired), the other man waited outside. The men were patient, and unhurried

Mum loves her new chair and is so much more comfortable than she was in her old one.

31 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super Service

The shop staff were very professional and helpful.
Everything they said would happen did, in exactly the stated time frame .
The delivery team of Paul and Jon were terrific, cheery punctual and extra helpful .
This is clearly a company that cares about its customers experience.
Clearly a company you can trust

28 de marzo de 2025
Opinión espontánea

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