We were met on arrival, discussed what we were looking for and shown some examples. The adviser then left us to look around after offering us tea or coffee, which came with biscuits We were there fo... Ver más
Localización
Cambiar localización255-259 Derby Road, NG9 3JA Nottingham, GB
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Consulta las opiniones de los clientes
Very welcoming, very helpful, quickly understood my requirements and explained the options. Being sat in a very comfortable recliner helped with deciding the price was worth it - David did a great job... Ver más
I went to HSL Nottingham , I was looking for a chair which gave me good back support and was of a good height. I was greeted by Emma who helped me find what I was looking for, showing me several style... Ver más
The whole experience was customer oriented. The lady in the show room was welcoming and offered help with no sales pressure, the right combination. The delivery team, were prompt to offer delivery s... Ver más
Información sobre la empresa
- Tienda de muebles
- también en la categoría
- Fábrica de muebles
- Proveedor de equipos de asistencia para la movilidad
- Proveedor de equipos para discapacitados
Sobre HSL Chairs - Nottingham
Escrito por la empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito por la empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Información de contacto
255-259 Derby Road, NG9 3JA, Nottingham, Reino Unido
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Gillian and a gentleman sorry I forgot…
Gillian and a gentleman sorry I forgot his name came out to show my mum a new chair. What a fabulous service they were so helpful and explained everything to my mum. Would highly recommend. It was that good we are now looking into have a bed.
Great customer service thanks to Sue at…
Great customer service thanks to Sue at Stapleford for her help choosing a suitable adjustable bed.
Excellent customer service at…
Excellent customer service at Nottingham bramcote shop was shown and explained all the chairs by assistant sue who couldn't do enough to help picked the chair I wanted.
A very good experience.
I spent a lot of time talking to sales person. I was shown many different chairs and sofas and was given plenty of time to make a decision. Nothing was too much trouble. The sales person was knowlegable.
A very good experience.
David was so helpful and knowledgable
David was so helpful and knowledgable. At no time did we feel pushed to buy and we even got tea and biscuits. We are really looking forward to the arrival our new chairs
Visited our nearest HSL shop in…
Visited our nearest HSL shop in Nottingham on Monday the 6th July. We chose this store as having previously had a chair from HSL before which lasted 20 years, we knew it was good quality. Anyway we were taken care of by a nice lady called Emma. She explained the chairs and how they worked. We settled on a standard fit riser recliner. I particularly like the one with added lumbar support by pressing a button. She made us a cup of tea too! Very nice service and very much looking forward to receiving my new chair. Thank you Emma.
They very helpful and resolved
They very helpful and resolved, my problem, friendly and pleasant business.
I was looking for a stressless chair…
I was looking for a stressless chair and called in at Nottingham HSL and was given excellent advice by Sheonagh, l chose the exclusive to HSL wingback chair after trying the one in store as well as other styles and fell in love with the dark olive colour.
Waited 10 weeks for my chair to arrive,was contacted yesterday and today was delivered by Lee and Carl who had to struggle a bit to get it around the back as it wouldn't go through the front.They did this without complaint .Both were polite and professional a job well done.
I was recommended the Nottingham store by someone l knew and am really so pleased with the service , l absolutely love my chair now l have it .Many thanks to HSL, Sheonagh at the store and Lee and Carl for delivery.
Regards Michael
From ordering to delivery - Excellent
From ordering our sofa in the store to delivery, we have been absolutely delighted with all aspects of using HSL Chairs for the purchase of our required furniture. Service, communication and delivery cannot be faulted. Delivery by Paul, Sean and Karen was exemplary, and went without a hitch. There communication of their time of arrival was given as promised, all were friendly, respected our property and gave us top quality customer service. Thank you to all involved in our purchase of our sofa for your excellent time, help and Customer Service. Would certainly recommend to friends, family and definitely use you again.
Warm and friendly service..
Warm and friendly service... offering sound advice and guiding us to make the right choice for us. Really lovely experience. Thank you
excellent customer service
excellent customer service. no hassle home visit. chairs delivered within 7 days. pleasant deilivry team
big thanks all round
Super service from HSL
Super service from Paul. Sean and Karen. Careful delivery and installation with a thoughtful and understanding description of how to work the chair. Would highly recommend to anyone!
Helpful
The assistant was very patient and helpful with my husband with limited mobility. We were not hurried to make any decision on purchase.
Great service
Great service. Arrived on time. Checked space available to place the chair. Setup chair and explained safety, care and adjusting. Lee and Carl were polite careful and thorough. I was completely satisfied with the service from HSL.
Great salesroom experience
Staff in the showroom were great - they gave us advice but left us to decide things by ourselves. Did not feel pressured into making decisions.
No pressure but lots of help, great product and easy process
Being able to see a catalogue online without having to give any personal information was great, The chair I tried (very helpful to be able to try out at home) was extremely comfortable and did everything I needed. The colleagues who brought it were kind, friendly, knowledgeable and efficient and gave me plenty of time to check out the product without any pressure. Ordering was easy, I just await delivery now.
Very helpful and friendly staff
Very helpful and friendly staff, nothing was too much trouble. We could take as much time as we needed to select the right chair.
Very helpful and informative sales…
Very helpful and informative sales staff, Russ and Jo couldn’t have been kinder and more patient with my queries. I was very pleased they were able to bring a chair for me to trial. Very much looking forward to receiving my own chair! Telephone queries have been answered promptly and efficiently. Very pleased with whole experience.
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