HSL Chairs - Romford Opiniones 

119
•
TrustScore: 5 sobre 5

4,8

270 Hornchurch Road, Roneo Corner, RM11 1PZ Romford, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Haley and Cheryl’s at the Romford store were so welcome ing and took time to help and talk my mum through all the chairs. They did not pressure sell and we were there for over 2 hours had coffee and b... Ver más

Valorada con 5 estrellas sobre 5

We had a great experience at the Romford Branch. They were excellent with my mum and were very mindful and caring of her mobility issues. They explained everything so clearly and encouraged her to tr... Ver más

Valorada con 5 estrellas sobre 5

As soon as my son & I visited the showroom we were made to feel very welcome with an offer of a seats and drinks and biscuits. I knew which chair I was going to purchase and Helen from the Romford loc... Ver más

Valorada con 5 estrellas sobre 5

On entering the store we were greeted and asked what we were looking for. Dan in the Romford branch was fantastic, he took the time to explain posture, height and correct sitting positions. He wasn't... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Fábrica de muebles
  4. Proveedor de equipos de asistencia para la movilidad
  5. Proveedor de equipos para discapacitados

Sobre HSL Chairs - Romford

Escrito por la empresa

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Escrito por la empresa

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Información de contacto

  • 270 Hornchurch Road, Roneo Corner, RM11 1PZ, Romford, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

119 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(119)

4398 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My new sofa and recliner relaxer…

My new sofa and recliner relaxer arrived today. I am so pleased with it. Firm but comfortable and fits in perfectly. The two gentleman were very respectful of my property and arrived on time. It took no time to install and set up. Thank you HSL, one happy thankful customer.

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and well trained staff

I ordered my new suite in the Romford store and Haley Shannon was very helpful and knew her stuff. My furniture was delivered this week and I am delighted with it. The two guys who delivered it, Jason and Ashey, were polite and very helpful and in no time at all I was enjoying the comfort of my new furniture.
Thank you all.

21 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The welcome received was warm

The welcome received was warm , but not overwhelming, which made me feel relaxed.
My requirements were listened to and taken into account when showing the chairs; plus Daniel, the salesman's knowledge was an added bonus

21 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Frances was very helpful and…

Frances was very helpful and informative about the chairs and how they work and also explained the difference between single and double motors. which is the better chair for myself.

19 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Geneve Herring

Haley and Graham (Romford Branch) arrived promptly. They were professional and friendly. Their assessment of my elderly mother’s needs was recognised and suggested what was the best chair for her. They explained everything in great details and answered all my questions and concerns.

This is the second time I have purchased from HSL and would recommend this company without hesitation.

8 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service, and value for money

My experience with HSL began when I went into the Romford branch showroom. The staff there were extremely helpful and very polite.
My chair was delivered exactly as told to me be email.
A very good service from start to finish. Would happily recommend

11 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dan & Graham from the Romford store…

Dan & Graham from the Romford store were consumate professionals, knowledgeable & friendly.
They gave us a full home demonstration of the chair we're considering and provided excellent advise and information with absolutely no pressure to buy.

3 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and very…

Excellent service and very knowledgeable about the furniture. No pushy salesman to deal with only very nice ladies, who spent a lot of time with us.

11 de julio de 2025
Valorada con 5 estrellas sobre 5

Super Petite Riser Recliner

The staff in the Romford store were very helpful.
I took an elderly aunt whose registered blind, into the store and they were brilliant with her.
Not at all pushy. Gave us tea and biscuits, so she was fully relaxed in the chair.
Hopefully when it arrives, she’ll be happy with her new chair.

4 de julio de 2025
Valorada con 5 estrellas sobre 5

very smooth process

very smooth process . The communication was excellent. No hard sell .The two reps arrived on time explaining and measuring where needed. There was no hurry by either of them and are credit to their company.

26 de junio de 2025
Valorada con 5 estrellas sobre 5

very helpfull staff no pressure

we went to our nearest branch in romform to take a look at the chair as we were looking to buy some new seating the saff were friendly very helpfull explained how the chair we looked at where right or wrong for us.we love our new furniture so comfortable

15 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

New chairs

From my first experience with the lovely customer service lady (apologies for not remembering the name) to the delivery team from the Romford store (Dan & Graham), my experience with HSL was fantastic. Kind, knowledgeable for my exact needs, patient and caring, they knew exactly the type of chair that fits my requirements. A couple of really nice gentlemen, they were a pleasure to deal with. Do not hesitate to use HSL-you won't regret it!

4 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

HSL Romford

My sister, mother and I met with Frances today in HSL's Romford showroom. We visited the showroom having waited 4 months (2 months late!) for a rise and recline chair to be delivered by one of their competitors (The Mobility Furniture Company) only to see that it had been made to completely the wrong size and fit for our 81yr old mother. Frances greeted us with her warm and bubbly personality and we explained our situation. Initially we had intended on trying to either buy a chair that was available for immediate delivery or one that we could get on HSL's fast track services which is 3 - 5 working days.

We toured the showroom with our mother and tried every variation and style of rise and recline lounge chair that they had. Because our mother is quite petite we were looking at chairs within their ranges that came in either the petite or super petite sizing.

Frances was great explaining the various features and benefits of each of the chairs and the variances with the single and dual motors. My mother ultimately decided upon the dual motor Bramham chair but of course fell in love with the fabric on the showroom model which wasn't available on the fast track program so we have to wait for production on the standard lead time.

Fingers crossed though Frances' boss reads this rave review and what an excellent job she did and will get production to do a super quick job for us LOL.

25 de junio de 2025
Opinión espontánea

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