HSL Chairs - Southampton Opiniones 

183
TrustScore: 4.5 sobre 5

4,7

9 Lower Northam Road, Hedge End Village, SO30 4FN Southampton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The gentleman who served my friend was polite and very helpful in making sure she made the right decision on which chair to choose. My friend is elderly, he brought us tea and coffee plus biscuits.... Ver más

Valorada con 5 estrellas sobre 5

Sincere thanks to Germaine & her colleague for helpful and valuable advice yesterday when making payment for several items at Southampton Hedge End store. As a returning customer I recommend HSL witho... Ver más

Valorada con 5 estrellas sobre 5

Lydia was very knowledgeable about products and needs and went out of her way to assist my friend, who has learning difficulties. She was so patient finding just the right sofa & chair to fit her need... Ver más

Valorada con 5 estrellas sobre 5

Good to have the company come to the bungalow. Very pleasant driver and adviser . As I had already settled on exactly which chair I wanted, the deal was easily finalised. It was a pity that they were... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. Proveedor de equipos para discapacitados
  3. Fábrica de muebles
  4. Proveedor de equipos de asistencia para la movilidad

Sobre HSL Chairs - Southampton

Escrito por la empresa

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Escrito por la empresa

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Información de contacto

  • 9 Lower Northam Road, Hedge End Village, SO30 4FN, Southampton, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

183 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(183)

4140 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The perfect chair

2 lovely people brought chairs to my husband to try. They were kind, polite and considerate of his needs. The perfect chair for him is now on order

19 de junio de 2025
Valorada con 5 estrellas sobre 5

Very pleasant experience at showroom

Very pleasant experience at showroom, chairs well demonstrated by Kim. Choice of fabrics was excellent.
Chair was delivered yesterday exactly as specified in the email and the half hour advice was very much appreciated ! Delighted with chair and very helpful deliverymen

26 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb service

The lady that helped us , Patricia was so very kind, helpful, resourceful. All of the staff are very resourceful. Nothing was too much trouble. My elderly parents were very impressed , even had a cup of tea.

6 de junio de 2025
Valorada con 5 estrellas sobre 5

Had a wonderful visit to HSL

Had a wonderful visit to HSL, was well looked after , we were helped by the manager Marie, she did not rush us and explained everything and showed us everything we were looking for.
My husband and I was impressed with the service and the products. We ended up buying a bed from HSL and have plans to visit the showroom again. We would recommend visiting on the service and the products available

30 de mayo de 2025
Valorada con 5 estrellas sobre 5

Excellent service

On my initial visit to the store I spoke to Ellie who was very helpful and provided a lot of information, when I returned to make my purchase I was served by Maria who was equally knowledgeable. Both staff were very friendly and made my visits very pleasant.

30 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Review of my visit to HSL Southampton.

On 31st May I visited the Southampton HSL to look at rise and recline chairs. I was greeted warmly by Ellena who advised me on the range, and encouraged me to try for comfort and style. I finally made my selection over tea and biscuits.
Ellena was friendly and professional throughout this process. I have no hesitation in recommending Ellena to anyone wanting a personal service selecting a comfortable chair/sofa.

31 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We so appreciated the home visit as…

We so appreciated the home visit as Jenny is housebound, and the careful consideration of her requirements. A chair was brought into her property and assembled and she was given time to sit in it to assess if it was what she really needed. She didn’t want to get out of the chair as she felt so comfortable!

13 de mayo de 2025
Valorada con 4 estrellas sobre 5

Riser/recliner chairs

As we were unable to visit the Showroom as the client is a wheelchair user they visited the Care Home and brought 2 riser/recliner chairs to try and also material samples to choose from
A very special experience from very friendly and knowledgeable staff

16 de mayo de 2025
Valorada con 5 estrellas sobre 5

Good Old Fashion Service

Kimmy was very helpful and knowledgeable. She went through all options and demonstrated the various chairs. At no stage was I pressured to buy, just lots of helpful advice in a personal manner. Like chatting with an old friend. She’s an asset to HSL and we were happy to buy not one but two chairs!

12 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service

I went with my two 90 year old grandparents to buy a rise and recline chair. My grandparents, although lovely, are very fussy and have a thousand questions. They have had bad experiences at other shops and can get stressed easily. We had the most amazing sales woman named Ellena. She was absolutely amazing, very kind, very patient and knowledgeable. The other staff were also very friendly and helpful. The customer service was just excellent. I cannot thank you enough for making sure my grandparents felt their voice was heard and they were not rushed or pressured. We were given loads of time, tea and coffee and had all our questions answered. They have come away very happy with a wonderful new chair on the way.

Thank you so much, would recommend to anyone.

10 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

HSL / Stressless experience

HSL have just delivered my beautiful new Stressless recljner chair, fitted to my size, in less than one week. Showroom staff at Hedge End were helpful and delivery was smooth and quicker than promised .

9 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant experience

Brilliant experience - thank you HSL. Our chairs are lovely. The Service was brilliant. The experience with the delivery was the best we’ve ever had I think. Nothing was too much trouble a really good experience

14 de abril de 2025

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