I love visiting my local St Leonard’s on Sea store! All the staff are so friendly and helpful, and Veronica, who helped me last year choose my reclining sofa, has today helped me choose the best adjus... Ver más
Localización
Cambiar localización1 Marine Court, Marina, TN38 0DX St. Leonards on Sea, GB
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Consulta las opiniones de los clientes
Lesley was polite, knowledgable and kind without pressuring us to buy. She explained options clearly and thoroughly. Thank you.
The staff exceptionally helpful, giving us time to consider our purchases. There was one chair we wanted that wasn’t in the shop so one was borrowed from another store which was very much apprecia... Ver más
Used HSL . Hastings , excellent service provided by Vicki, Veronica and Lesley who even came over to Eastbourne with leather supples , as Royal Mail had failed after two weeks , still waiting , so wit... Ver más
Información sobre la empresa
- Tienda de muebles
- Proveedor de equipos para discapacitados
- Fábrica de muebles
- Proveedor de equipos de asistencia para la movilidad
Sobre HSL Chairs - St. Leonards on Sea
Escrito por la empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito por la empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Información de contacto
1 Marine Court, Marina, TN38 0DX, St. Leonards on Sea, Reino Unido
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Knowledgeable and friendly staff
I love visiting my local St Leonard’s…
I love visiting my local St Leonard’s on Sea store! All the staff are so friendly and helpful, and Veronica, who helped me last year choose my reclining sofa, has today helped me choose the best adjustable bed. Her advice and patience with my indecision has been much appreciated! I now have a reclining chair, reclining sofa, and will soon have an adjustable bed. I highly recommend HSL Hastings.
Excellent customer service.
Lesley was polite, knowledgable and kind without pressuring us to buy. She explained options clearly and thoroughly. Thank you.
Delivery team
All went very smoothly had a cancellation so was early getting my chair the team were very good and was very helpful and quick very pleased
Good shopping experience
The staff exceptionally helpful, giving us time to consider our purchases.
There was one chair we wanted that wasn’t in the shop so one was borrowed from another store which was very much appreciated.
The shop lovely too with facilities available as we were there a long time.
Looking forward to receiving our furniture.
In store help was very good
In store help was very good. Explained all the options, and order made. It would have been 5 stars, except that on top of the agreed cost was a massive £72 delivery charge. Whilst I understand that items are delivered, a cost of delivering ONE chair for £72 seems excessive and disappointed the purchase, especially after spending £2200 for a chair. This charge is the same if you purchase one item or ten items.
Very welcoming & helpful.
We were greeted with a friendly smile…
We were greeted with a friendly smile and "how can I help" from Vicki. Vicki was very knowledgeable about the chairs and helped my mum choose the right chair for her. Wasn't pushy, just very helpful. Very understanding with mum who has Alzheimer's and eventually we got the chair that we needed.
Visited with my sister who has learning…
Visited with my sister who has learning and physical disabilities. The staff were amazing and made her and us feel welcome and supported. The whole experience was stress free and relaxed. Thank you so much
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Unhappy customer
Saved to purchase a chair, paid for a care kit extra. When delivered they did not have the care kit. Contacted customer services and the shop, one said it should have been delivered with the chair, the other it should have been sent by post. It would seem neither has happened. Awaiting a call next week.

Respuesta de HSL Chairs - St. Leonards on Sea
HSL First Class service - Hastings
Used HSL . Hastings , excellent service provided by Vicki, Veronica and Lesley who even came over to Eastbourne with leather supples , as Royal Mail had failed after two weeks , still waiting , so with the extra effort made a sale. Also very happy supporting a family uk firm. Just have to wait 10/ 12 weeks for delivery. But would most definitely use again in the future when needing more furniture.
Excellent help from a super and…
Excellent help from a super and extremely knowledgeable sales lady, Vicky, who spent a couple of hours with me. I tried various different chairs, to find the exact size and model, for and comfort. Thank you Vicky at HSL Hastings.
Great service with no pressure
We had two very good visits to HSL in St Leonard’s and both Veronica and her partner there on the Monday were great. From advising us on the parking before we came, to making sure the chair I was interested in would be the right fit and then lending us some fabric to check it would work with our furnishings - it was a super professional and friendly experience. The chair arrived yesterday - again a very professional and friendly delivery team - and we couldn’t be happier.
Thankyou Veronica for taking so much time and consideration with us - it makes such a difference these days!
Great Service with a smile!
On visiting the St Leonards on Sea branch we were welcomed by Jan. We knew what we were looking for and so she explained the various different styles and materials available. We were offered a cup of coffee which we declined as we'd just had one. They were currently offering a 25% discount on the chair we wanted and having discussed our requirements with Jan she gave us the brochure to take home and look through. We returned to the store 10 days later to place our order and fortunately Jan was there to take care of this. At no time did we feel under pressure to purchase the chair and overall found the experience quite relaxed. Thank you Jan!
First class service from HSL
From our first visit in Hastings were Jan helped us to select the right suite for us, due to the fact my wife suffers with a spinal complaint to the 2 nice gents Martin & Leon delivering our items we could not have asked for better service, plus your product is second to none as far as we are concerned
So a very big thank you from two very very happy customers.
Mr & Mrs Mead
helpful staff
I purchased a chair from HSL in lovely St. Leonards showroom where Lesley was very helpful with advice about my purchase
Excellent customer service
Visited your store in St Leonards on Sea yesterday.
I was looking for a riser reclining armchair.
Vicki was so helpful and knowledgeable about the best chair for my needs. I didn’t feel at all rushed or
pressured and I can’t wait to get my chair.
Excellent Service Wish we had met you before we bought…
Wish we had met you before we bought our previous sofa Lesley. A relaxed, yet highly informative and intuitively brilliant experience. No pressure, just a total understanding of our wishes for an investment of a sofa. Came away delighted and looking forward to our delivery date with confidence. A wonderful service. Thank you Lesley at St.Leonards branch.
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