HSL Chairs - St. Leonards on Sea Opiniones 

45
TrustScore: 4.5 sobre 5

4,6

1 Marine Court, Marina, TN38 0DX St. Leonards on Sea, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I love visiting my local St Leonard’s on Sea store! All the staff are so friendly and helpful, and Veronica, who helped me last year choose my reclining sofa, has today helped me choose the best adjus... Ver más

Valorada con 5 estrellas sobre 5

Lesley was polite, knowledgable and kind without pressuring us to buy. She explained options clearly and thoroughly. Thank you.

Valorada con 5 estrellas sobre 5

The staff exceptionally helpful, giving us time to consider our purchases. There was one chair we wanted that wasn’t in the shop so one was borrowed from another store which was very much apprecia... Ver más

Valorada con 5 estrellas sobre 5

Used HSL . Hastings , excellent service provided by Vicki, Veronica and Lesley who even came over to Eastbourne with leather supples , as Royal Mail had failed after two weeks , still waiting , so wit... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. Proveedor de equipos para discapacitados
  3. Fábrica de muebles
  4. Proveedor de equipos de asistencia para la movilidad

Sobre HSL Chairs - St. Leonards on Sea

Escrito por la empresa

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Escrito por la empresa

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Información de contacto

  • 1 Marine Court, Marina, TN38 0DX, St. Leonards on Sea, Reino Unido

4,6

Excelente

TrustScore: 4.5 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(45)

4290 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I love visiting my local St Leonard’s…

I love visiting my local St Leonard’s on Sea store! All the staff are so friendly and helpful, and Veronica, who helped me last year choose my reclining sofa, has today helped me choose the best adjustable bed. Her advice and patience with my indecision has been much appreciated! I now have a reclining chair, reclining sofa, and will soon have an adjustable bed. I highly recommend HSL Hastings.

21 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivery team

All went very smoothly had a cancellation so was early getting my chair the team were very good and was very helpful and quick very pleased

30 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good shopping experience

The staff exceptionally helpful, giving us time to consider our purchases.
There was one chair we wanted that wasn’t in the shop so one was borrowed from another store which was very much appreciated.
The shop lovely too with facilities available as we were there a long time.
Looking forward to receiving our furniture.

14 de junio de 2026
Valorada con 4 estrellas sobre 5

In store help was very good

In store help was very good. Explained all the options, and order made. It would have been 5 stars, except that on top of the agreed cost was a massive £72 delivery charge. Whilst I understand that items are delivered, a cost of delivering ONE chair for £72 seems excessive and disappointed the purchase, especially after spending £2200 for a chair. This charge is the same if you purchase one item or ten items.

19 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We were greeted with a friendly smile…

We were greeted with a friendly smile and "how can I help" from Vicki. Vicki was very knowledgeable about the chairs and helped my mum choose the right chair for her. Wasn't pushy, just very helpful. Very understanding with mum who has Alzheimer's and eventually we got the chair that we needed.

22 de mayo de 2026
Valorada con 5 estrellas sobre 5

Visited with my sister who has learning…

Visited with my sister who has learning and physical disabilities. The staff were amazing and made her and us feel welcome and supported. The whole experience was stress free and relaxed. Thank you so much

5 de mayo de 2026
Valorada con 1 estrellas sobre 5

Unhappy customer

Saved to purchase a chair, paid for a care kit extra. When delivered they did not have the care kit. Contacted customer services and the shop, one said it should have been delivered with the chair, the other it should have been sent by post. It would seem neither has happened. Awaiting a call next week.

2 de mayo de 2026
Opinión espontánea
Logotipo de HSL Chairs - St. Leonards on Sea

Respuesta de HSL Chairs - St. Leonards on Sea

Good morning.
Thank you for your review.
I am sorry that the care kit was not delivered with your chair and the frustration this has caused.
If you could email me you order details so that I can look into this for you, that would be much appreciated.
Kind regards,
Simon
Customer Care Team Leader
Simon.watson@hslchairs.com

Valorada con 5 estrellas sobre 5

HSL First Class service - Hastings

Used HSL . Hastings , excellent service provided by Vicki, Veronica and Lesley who even came over to Eastbourne with leather supples , as Royal Mail had failed after two weeks , still waiting , so with the extra effort made a sale. Also very happy supporting a family uk firm. Just have to wait 10/ 12 weeks for delivery. But would most definitely use again in the future when needing more furniture.

21 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent help from a super and…

Excellent help from a super and extremely knowledgeable sales lady, Vicky, who spent a couple of hours with me. I tried various different chairs, to find the exact size and model, for and comfort. Thank you Vicky at HSL Hastings.

30 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service with no pressure

We had two very good visits to HSL in St Leonard’s and both Veronica and her partner there on the Monday were great. From advising us on the parking before we came, to making sure the chair I was interested in would be the right fit and then lending us some fabric to check it would work with our furnishings - it was a super professional and friendly experience. The chair arrived yesterday - again a very professional and friendly delivery team - and we couldn’t be happier.
Thankyou Veronica for taking so much time and consideration with us - it makes such a difference these days!

21 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service with a smile!

On visiting the St Leonards on Sea branch we were welcomed by Jan. We knew what we were looking for and so she explained the various different styles and materials available. We were offered a cup of coffee which we declined as we'd just had one. They were currently offering a 25% discount on the chair we wanted and having discussed our requirements with Jan she gave us the brochure to take home and look through. We returned to the store 10 days later to place our order and fortunately Jan was there to take care of this. At no time did we feel under pressure to purchase the chair and overall found the experience quite relaxed. Thank you Jan!

28 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service from HSL

From our first visit in Hastings were Jan helped us to select the right suite for us, due to the fact my wife suffers with a spinal complaint to the 2 nice gents Martin & Leon delivering our items we could not have asked for better service, plus your product is second to none as far as we are concerned
So a very big thank you from two very very happy customers.
Mr & Mrs Mead

27 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

helpful staff

I purchased a chair from HSL in lovely St. Leonards showroom where Lesley was very helpful with advice about my purchase

6 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Visited your store in St Leonards on Sea yesterday.
I was looking for a riser reclining armchair.
Vicki was so helpful and knowledgeable about the best chair for my needs. I didn’t feel at all rushed or
pressured and I can’t wait to get my chair.

10 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service Wish we had met you before we bought…

Wish we had met you before we bought our previous sofa Lesley. A relaxed, yet highly informative and intuitively brilliant experience. No pressure, just a total understanding of our wishes for an investment of a sofa. Came away delighted and looking forward to our delivery date with confidence. A wonderful service. Thank you Lesley at St.Leonards branch.

29 de diciembre de 2025
Opinión espontánea

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