Humberpets Opiniones 

136
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very disappointed with my order. Engraving so small I couldn’t read it. Sent a picture and a complaint to them yet nothing. Very poor

Valorada con 5 estrellas sobre 5

Lovely collar. Slightly heavier than my dogs previous collar but it doesn't seem to be a problem for her.

Valorada con 5 estrellas sobre 5

Fantastic customer service and I love the unique products you provide. It's very difficult to get collars like this anywhere else. They're very beautiful. I'd love to see collars for large breeds with... Ver más

Valorada con 3 estrellas sobre 5

The product itself was fantastic. However i wasnt aware it was being shipped from China. I originally ordered it, as the store was about 25miles from me so i thought the postage time would be abou... Ver más

Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

We are Humber Pets. Small, family run online pet store.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

136 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

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(136)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Dog collar; not fit for purpose

Dog collar: not fit for purpose
Looked great when the collar arrived. Unfortunately, the clip is so loose that it opens with the slightest movement of our dog’s lead. Luckily it failed before we left our driveway. We live near a busy road so this could have been disastrous!

6 de agosto de 2023
Valorada con 3 estrellas sobre 5

Original collar design.

So far we are pleased with the collar we purchased for our dog. Very pretty pattern and liked the incorporated engraved tag design.
The only issue was the very slow delivery.

1 de agosto de 2023
Valorada con 3 estrellas sobre 5

Quality is decent but not exactly as advertised

Ordered a collar and multifunctional rope lead. Expected a bit of a wait on the delivery and that was exactly what I got. Not the biggest deal in the world.

When the products did arrive I found the quality to actually be really good considering some of the reviews. The collar is a lot better than others we had bought from different companies and the rope lead is a very decent quality.

However...

The multifunctional lead is not like it shows in the pictures. One of the pictures shows a woman walking a pug with the lead over her shoulder. Where the loops are on the lead we got, the only dog I could use it over my shoulder with would be a great dane. I've got a mini dachshund. Love the lead but had I known that it isn't actually multifunctional, I would have just bought a standard rope lead.

10 de julio de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Good communication but wouldnt repurchase

Good communication and fast reply when enquired about my order. However, wouldn't order from here again unfortunately. Paid 4.99 for a really cheap quality collar that you can get for half the price at any pet shop in the uk, the engraving looks more like rust than actual engraving. I don't think it's worth waiting for so long for them to arrive, I would rather pay more for something quality and made in the UK

8 de junio de 2023
Valorada con 1 estrellas sobre 5

I received the wrong order

I received the wrong order, having got the pastel coloured colour another one arrived in pastel as well rather than the bright coloured version. Delivery also took a long time and there were no notifications of delivery date.

16 de mayo de 2023
Valorada con 1 estrellas sobre 5

Product didn’t match description and still refused refund

First off the products are incredibly cheaply made and very clearly not locally manufactured. Made in China rubbish.

The pictures on the website and what actually arrived have a huge discrepancy. Quality appalling, ‘leather’ so stiff it couldn’t bend.

Advertised as a cat collar, however what arrived would probably fit a Great Dane.

Despite the product being falsely advertised, Humber Pets refused a refund.

Avoid like the plague. Scam artists

30 de mayo de 2023
Opinión espontánea

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