hussainrehar.com Opiniones 

Disgrace of a designer, seen outfit on their website for my brothers wedding, wanted it customised, firstly they asked for measurements(absolutely from stupid body figure) never known so many silly ones, which they took a piss, i insisted to only pay 40% upfront, would chase up for update, but saying its in production etc, then got included in a chat with 5 other members of the team, would get different messages from each after chasing them, different updates from each again, customer service was a disgrace, they were dishonest, time was running out, asked them to show me like their promised each step of production which again had to constant call and chase up, Omg until they sent me photos/pics, I just wanted 😭😭😭😭😭the outfit embroidery/ motif design was not the same as their image and what they advertise on their website,neck design was different, the whole outfit looked immitated/replica, again questioned and chased up, said would alter/fix, again chasing them up, pictures/photos still showing exact faults but they just carried on with the next steps, this outfit was going to cost me £900 with delivery, they said that's the best they can do and can't do the exact embroidery colourz/ Fabric as there's no time to make a new outfit, i told them didn't want it, as it wouldn't still reach on time, they not reliable/trustworthy full of lies, it was a nightmare, you will not get what's promised or the description of the image you want to purchase, i was told the embroidery colour wasn't antique bronze but instead did a a disgusting yellow because they advertised a dusty outfit on their website, does that even make sense? Misleading information worse designer's ever, major let down, PLEASE DONT GO WITH THESE

Such a big disappointment. I really liked their grey outfit online.i am Uk size 14/16. So had to customise my dress. Gave all my measurements and told them not to stitch chooridar as I can’t give proper measurements for that. I asked them to give me fabric instead.they didn’t make my suit according to my measurements at all. Lady at the reception was not ready to listen what their mistake is. I paid 150k pkr but dress doesn’t even worth half the money. I must say never ever buy dresses from them without personally visiting their shop.such waste of money and time.

They are extremely unprofessional with their work. They don't make what you have asked for. And then they wont even refund the amount or refix it for you. Worst ever!!

Worst fabrics and the worst costumer service, nothing else to say, buying from them is flushing your money. Pata nahi kaise jahil log hire kiye hue hain who don’t even care about the costumers once you purchase from there, they don’t give a damn about your concerns about the work done they will completely ghost you.

It’s not even worth one star. My aunt purchased two outfits for her son’s wedding her order was over 10 laks but what she got worth not even 1 rupees. The fabric is so cheap no shape and the shade is so dull not even local tailor would not do this worst job than this top brand name Hussain rehar team did. Shame shame for ripping people off taking their hard work money and leaving them with stress and headaches for the loss you cost them😡

I recently purchased an outfit from Hussain Rehar, and unfortunately, it was a letdown. Here’s why:

Quality: The fabric felt cheap and scratchy. For the price I paid, I expected better craftsmanship.
Customer Service: When I reached out about my concerns, their response was slow and unhelpful. It’s frustrating when a brand doesn’t value its customers.

The worst service and clothes ever. I ordered clothes for my son’s wedding & 5 additional outfits. Nothing like the photo depicted, and on top of that egregious prices—worth less than 1% of their advertised prices. HORRIBLE team. Awful. Stay away! Go to other designers. Stay away, far, far, far away. The WORST!

Placed order in April for Eid outfit from their new launch. I was told that I would receive by June 1st after the launch date. After contacting multiple times, they kept me sending me bogus emails about shipping is on its way. No shipment received until today.
They have been blatantly lying. This is the worst and most unprofessional and unethical attitude.
Received email on 6/24 for the third time after multiple complaints and then complete silence.
To add more previously my orders have been cancelled long after placing the order.
Never again. Lesson learned.

**Horrendous Experience with Hussain Rehar - Avoid at All Costs!**

My experience with Hussain Rehar has been nothing short of a nightmare. I placed an order over a month ago, and to this day, I am still waiting for delivery. Not only has my order been delayed for an absurd amount of time, but the customer service has been utterly abysmal.

For the past 3-4 weeks, I have been messaging them repeatedly with absolutely no response. It's as if they've completely vanished. I even resorted to looking up HR on LinkedIn in the hopes of finding someone who could help, but that was a dead end. I've contacted two different phone numbers provided by them, but now I'm being blatantly ignored.

This level of unprofessionalism and disregard for customers is unacceptable. Save yourself the frustration and steer clear of Hussain Rehar. This brand clearly does not value its customers or their time.

I have ordered a luxury pret and delivery before Eid,
I have chase them a lot a d today I received my outfit.
On the website they mentioned the material of the shirt is silk but I received a Cotton material,
Proper let down

I ordered 2 outfits from here on the 5th of May, after confirming they would be delivered to me before 4th of June. They told me my outfits would be dispatched in 2 weeks and be delivered by the 28th May at the latest.

On the 20th of May, when I asked if my outfits had been dispatched, they told me my outfits were in finishing process and would be dispatched shortly.

May 28th rolled around and first I was told I would receive my order by Eid. Which was a what?! Moment because that’s way too late. But then was told the outfits were apparently still not finished but would be dispatched on priority.

I did not order bespoke outfits, they were ready to wear, one was the last one left when I ordered, so I’m not sure what exactly was being finished but either way today is June 2nd and my outfits have still not been dispatched.

On top of this, customer service is now ignoring me because I asked for a refund and the brand has blocked my friends and I on social media for commenting about my negative experience under their posts. Oh and they delete all negative comments from disgruntled customers too. So it appears as if they only have happy customers.

In fact the designer himself, Hussain Rehar, also does the same on his personal account. This is a terrible brand who quite obviously do not run a professional or trustworthy business. AVOID AT ALL COSTS.

UPDATE:-
3/6/2024
I found a contact number for the HR department on LinkedIn and decided to tell them about my experience and that of many others and they were actually very apologetic, concerned and helpful.

HR must’ve had a harsh word with their customer service because all of a sudden, the customer service became very responsive and were about to send me on another wild goose chase before I alerted them to the fact they had already said all they were saying to me countless times.

Turns out that one of my outfits was not even ready yet, even though they told me they were both in finishing stages on the 20th of May. Proving they lied to me throughout.

So they have agreed to give me a full refund. A customer shouldn’t have to go to the lengths I have in order to get responses or a refund but it is a result. Even though I am still left with no new outfits for my brothers wedding.

I told HR that I hoped that their future customers wouldn’t have such a terrible experience. So let’s see if improvements are made…

I ordered a dress from Hussain Rehar. The amount shown at the checkout was 28900, with no additional charges mentioned, including shipping and tax. However, when I made the payment online, they deducted 33256 from my account, even though it wasn’t an international order and I made the payment while in Pakistan from my local bank account. The same thing happened to my friend, and she tried contacting them several times via email, but received no response. I got confused as to why they’re charging extra and what for. I’ve tried contacting them via phone and text, and the response I get is that this is from our bank? (Upon calling to my respective bank they said i made an online payment to USA account) However, my friend who paid cash on delivery said there were no additional charges.
Why i need to pay extra charges or conversion rate lets say for a local brand? And when clearly amount shown to me was in pkr??? Also if there are additional charges that should be mentioned on checkout, conversion rate?? Ridiculous. After confronting they have added a note into the add to the cart portion. But i have added a screen recording i did after some hours clearly shows nothing as sort of that mentions about conversion rates? (Even after them being smart about that note) 😅 Bluffing with us? Yes. If they wanna charge extra, go ahead and inform us but what is this conversion tax???? These ppl are using foreign payment processors and are taking money out of Pakistan by doing business in Pakistan, nonsense!

P.S I have added the ss as well and I really want to highlight this nonsense to yall to never make an online payment for these brands and always opt for COD if you're in pakistan.

I don’t know what I’m more shocked by, that there are reviews here that actually give 5 stars to this sorry excuse for a brand or that I’m not alone in the horrific experience I have received!!!

Ordered the most plainest and simplest outfit, literally no work on the outfit and very basic dupatta on 17 Jan 2024 through their website. It’s now 19 April and still no sign of it… (was advised it would take 5 weeks when placing the order on the website)

Received false emails to say it’s been dispatched but then upon calling they say it hasn’t been dispatched. Need it for a function for my brother’s wedding this week which I have absolutely no hope for. Really wish there was consumer laws in this country so waste brands like this can cease to exist and customers can have some kind of compensation or money back.

Have emailed, called and gone in store and each time the experience just gets worse.

Safe to say they need to get exposed for their disgusting service so people stop buying from them and take their money to a more reliable & customer focused brand!

Do not purchase unless you want your time wasted or can afford to wait an infinite amount of time to receive your outfit.

Must be company policy to be rude, not transparent about status of order and never take accountability for mistakes. Perhaps they get a bonus for every customer they f*** off, it’s the only thing that makes sense as to the consistently poor level of service that’s been received.

Is there anyone at this company with any ounce of positive customer service to offer and can get to the bottom of this nightmare???

Why isn’t there an option for no stars? I ordered two dresses from them. They definitely arrived way before eid so I will give them credit for that. However, after opening the packages, it was nothing but disappointment. The dress sizes were off, the materials were cheap and it seemed like I ordered a 3rd copy from the designer. Definitely not what they advertised on the website. After a week of back and forth I have decided to write them a review. Their customer service is awful, more like a robot that will constantly ask for same thing over and over again. However when you ask for a refund, they actually dodge that question. I think the business is for celebrities who may get decent quality and not for people outside Pakistan because we get ripped off with 3rd copy of articles

HussainRehar
ORDER HR -116790

I wish k don’t have to give any star but I don’t have any option here. What a pathetic service. What they posted online is no where close to what I have recieved . I have ordered a very expensive dress for Eid the measurements along with the design, are poles apart. The duppata is shown with work on it and I have received a plain dupatta. I will be posting pictures with the difference and would not recomend anyone to buy from them. They don’t even respond and direct you to a what’s app number if you email them and that what’s app number doesn’t even address the issue. I will be raising the issue with my credit card company as I m highly disappointed

Horrible service. Ordered a luxury pret dress more than a month ago and still haven't received it as they falsely advertise that they will deliver before Eid.
Their customer service on WhatsApp is horrendous. I've reach out so many times already and they send the same copy pasted response: "your order is in finishing processes".

Based on other reviews I know I'm not alone in this. AVOID this brand at all costs. This is my first and last order.

Purchased 2 dresses for PKR 75,300.00. Including shipping to USA. Opened the package and was so disappointed dresses are not how they advertised on social media nor on the website. The description doesn’t match. I reached out to their customer service on WhatsApp but did not get any good response nor he is willing to solve the issue. Keep saying they’re right measurements and nothing wrong with it. I have provided him pictures of the dress wearing it and pictures of it by itself but still didn’t get any good customer service response. I would not suggest shopping from this brand. Ridiculous customer service. Very disappointed will never shop there again.

My wife pre-ordered a suit on March 20, 2024 (fully paid in advance). The company (Hussain Rehar) committed to deliver the suit on March 27, 2024. Today, on March 30, 2024, we were still waiting for one of the following:

1. The suit delivery 
2. At least a call from the company to inform us about the reasons behind the delay in order delivery.

The company (Hussain Rehar) never contacted us, so my wife tried to inquire about the order status. She called the phone number given when placing the order; to our surprise, they declined the call and never called back. We decided to drive to their College Road branch, Near Sukh Chan Wellness Club, Gulberg 2, Lahore instead of waiting. To my surprise, the staff over there was quite rude, and when I mentioned that they declined our phone call, they arrogantly came back with the following responses:

[I asked] May I know why our phone call was declined and we never received a callback?
[The company representative] You should have used WhatsApp. (Replied mostly looking at her phone screen)
[I asked] Why was this phone number provided when we placed the order?
[The company representative] Sometimes the phone number is in use so your call automatically gets declined. 
[I asked] Then why didn't someone call us back?
[The company representative] You don't want to listen to us; fine. (She didn't even know all she had to do was accept the fault on the company's behalf, say sorry, and move on to defuse the situation)
[I said] Really? You don't have any answer and now you have arrogantly shifted the blame to the customer. 
[I asked] Is there even a company's policy to inform the customers if the order has been delayed? (Please note that even after 3 days, nobody called us from the company)
[The company representative] Many customers are waiting for the deliveries. (Giving us the impression that we are not alone) 
[I said] What does that have to do with us?
[The company representative] You don't want to listen to us; ok. (It was clear now that they didn't care about the customer.)

Sadly, I was so done at this stage that, I ended the discussion by saying that, as you don't dare to accept any of your faults, let me do it for you. The suit got delayed; the company never bothered to call the customer to inform them about the delay; the company declined the customer's call; never called them back, and now their representative is rudely behaving with the customer; it is all the customer's fault. We are sorry we placed this order and assure you that this mistake will never happen again. For now, give us what we paid for or refund the money. We need to get out of this place and breathe in fresh air. 

This is my first and last experience with this company, which doesn't even know how to respect its commitments and customers.

Advice for this business: Follow good business practices. If you can't, train your staff to at least say sorry and move on instead of having a full-blown confrontation with customers already suffering from your bad practices. Doing so may not bring back the customers but will surely help you avoid negative feedback.

These are scammers, very bad experience, paid 200,000 for two dresses which literally look like fresh from liberty Lahore back , do not look 10 % of the original design which was displayed in their outlet, Fabric quality is so low and cheap, color different, embroidery ,everything is off about those dresses, on top of that they say, "no it look exactly the same as displayed on their website".very disappointing, will never buy any dress again.

Beautiful clothes,eye catching embellishments,on time delivery & A+customer service of Sania,I am a one happy customer who owns multiple outfits from this designer & planning to buy more in future