Huws Gray Opiniones 

2066
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Cambridge depot (Nuffield Road) had exactly what I needed (Marine Plywood). Easy to order online. Received a courtesy phone call the following day to confirm that my order was ready to be collecte... Ver más

Valorada con 3 estrellas sobre 5

Cannot fault the delivery service, ordered AM & delivered PM same day. I ordered a bulk bag of loam topsoil to mix with grass seed for my lawn unfortunately it also contained stones, plastics, a lot o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered on line. All quite straight forward. One item was out of stock but I was contacted immediately for a suitable alternative at the same price. Delivery was on time and delivered with precis... Ver más

Valorada con 5 estrellas sobre 5

I wanted to share a really positive experience with Huws Gray at the Cambridge (Nuffield Road) branch.We recently had an issue with an EPDM rubber membrane order (Order L1E37813) where there was a dis... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Proveedor de materiales para la construcción
  2. también en la categoría
  3. Maderera
  4. Mayorista de herramientas
  5. Servicio de alquiler de equipos para edificios
  6. Tienda de insumos para paisajismo
  7. Tienda de insumos para plomería / fontanería

Sobre Huws Gray

Escrito por la empresa

Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.

Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.

Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.

With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.


Información de contacto

Find Your Local Huws Gray

230+ branches across the UK. Find your nearest today


4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(2066)

1004 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Wasted trip after item ready for…

Wasted trip after item ready for collection message to collect an item that you did not have at the store at all. With staff that couldn't give a toss and were very unhelpful. Absolutely useless!

25 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

Thank you for your feedback. We regret the wasted journey and the unhelpful service you received regarding your missing pickup item. We are reviewing our inventory alerts and staff training to prevent this.

Valorada con 5 estrellas sobre 5

Top service

20 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are glad you enjoyed your experience with us.

Thank you for your review.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, arranged delivery to suit me, driver was very helpful, will definitely use again.

25 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are delighted to hear that you experienced excellent service and that our driver was so helpful with your scheduled delivery.

We truly appreciate your kind feedback and look forward to working with you again in the future!

Valorada con 5 estrellas sobre 5

Made one phone call and got what I…

Made one phone call and got what I wanted, and when and where I needed it👍

25 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are glad you enjoyed your experience with our team.

Thank you for your positive feedback regarding how quickly and conveniently we provided your service.

Valorada con 5 estrellas sobre 5

Excellent service and products

Excellent service and products

25 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are so glad to hear that you had such a wonderful experience with both our team's support and what we offer.

Thank you for taking the time to share your fantastic feedback with us!

Valorada con 5 estrellas sobre 5

prompt delivery

24 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are glad you enjoyed your experience with your delivery.

Thank you for your review.

Valorada con 5 estrellas sobre 5

Delivered on time driver very helpful…

Delivered on time driver very helpful and friendly

24 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are delighted to hear that your order arrived promptly and that our delivery team provided such friendly and assistance.

Thank you for sharing your great experience with us!

Valorada con 5 estrellas sobre 5

Click and collect

Fast, no problems.

24 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are glad you enjoyed your experience with click and collect.

Thank you for your review.

Valorada con 5 estrellas sobre 5

Good from ordering and delivery the guy…

Good from ordering and delivery the guy was polite and made sure it went in the airer where I wanted it very happy lady thanks Jill Webb

18 de septiembre de 2026
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Respuesta de Huws Gray

We are so glad to hear that your ordering and delivery process went so smoothly.

It is wonderful to know that our driver was polite and took the extra care to place your item exactly where you needed it.

Thank you for taking the time to share your great experience!

Valorada con 3 estrellas sobre 5

Quick ordering and acknowledging of…

Quick ordering and acknowledging of click & collect but when I tried to cancel it there was a bit of confusion regarding how I was to get my refund.

24 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

Thank you for your review. We are pleased to hear that the initial store pickup process was swift.

We also appreciate you sharing your experience regarding the cancellation and reimbursement process. We are actively reviewing our procedures to ensure our staff can provide clearer guidance and smoother service for future order cancellations.

Valorada con 5 estrellas sobre 5

Quick and easy purchase and the quality…

Quick and easy purchase and the quality seems good

24 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are so glad to hear that your shopping experience was smooth and that you are satisfied with the high quality of your items.

Thank you for your support!

Valorada con 5 estrellas sobre 5

Prompt efficient delivery

Prompt efficient delivery, helpful driver

23 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are so happy to hear that your order arrived quickly and that our driver was so helpful.

Thank you for taking the time to share your kind feedback with us!

Valorada con 5 estrellas sobre 5

Good service and price

I ordered a large bag of top soil.
It was delivered on time and the driver placed it where I wanted. The quality appears good and the price was reasonable.

18 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are glad you enjoyed your experience with our delivery service.

Thank you for your positive feedback regarding our punctual driver placing your order correctly and the good quality of our garden supplies.

Valorada con 5 estrellas sobre 5

Great service

Great service, friendly staff and a good product. Thank you.

23 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are so pleased to hear that you had a wonderful experience with our team and are happy with your purchase.

Thank you so much for taking the time to share your kind feedback with us!

Valorada con 5 estrellas sobre 5

All round excellent service product and…

All round excellent service product and delivery absolutely spot on will certainly return when I need more items.
Cheers Paul

24 de septiembre de 2026
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Respuesta de Huws Gray

We are so glad to hear that everything from our service to the items and their arrival met your expectations completely.

Thank you for your kind feedback, and we look forward to welcoming you back again in the future!

Valorada con 1 estrellas sobre 5

Zero communication from your back-office team!

You acknowledged receipt of the order slowly and then didn’t get in touch to agree a delivery date; not just within your published committment to do , but at all! Consequently I emailed you pointing out my disappointment and that because of your delays my planned use of the product would have to be put back by 10 days. Still no response, so when your (very professional and polite) turned up, out of the blue i had to send them away as I’d had to put my team onto another job.

23 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

Thank you for taking the time to share your feedback with us. We regret that our lack of communication regarding your order confirmation and scheduling caused major disruptions to your project timelines.

Failing to respond to your emails and delivering without prior notice is not acceptable. We are currently reviewing our internal communication processes and dispatch notification systems to ensure that scheduling commitments are strictly met and that inquiries receive prompt replies in the future.

Valorada con 5 estrellas sobre 5

Great service

Great service, thank you

23 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are very glad you enjoyed our assistance and we appreciate you taking the time to share your feedback with us.

Valorada con 5 estrellas sobre 5

Very efficient service

Very efficient service. Ordered on line in the morning, the order arrived later the same day.

23 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are thrilled to hear that your experience was so quick and efficient! Providing fast online ordering and same-day delivery is always our goal.

Thank you so much for sharing your wonderful feedback with us!

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