The product itself is good. Helped my mother set it up last night and it was quite straight forward. She is super excited. Giving three stars as the website stated that dispatch would be done... Ver más
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Consulta las opiniones de los clientes
Very poor quality ice bath with poor materials and some parts missing. No response from customer services team. The structure is easy to assemble but you cannot get enough air into the ring - the lid... Ver más
Horrible service been 2 months and still haven’t received my bath. It’s says world wide shipping, I’m living in India then they use a sun contractor to deliver tub. Asking me for a kyc number, a kyc... Ver más
Delivery took w long time than usual. Products are coming from China and they delivered the wrong item but in return they give me full free accessories to compensate.
Información sobre la empresa
Escrito por la empresa
Discover the ultimate recovery tool for athletes, fitness enthusiasts, and those seeking optimal post-workout rejuvenation. Our portable ice baths offer a convenient and effective way to soothe and revive your body. Immerse yourself in the power of cold therapy, relieving muscle soreness and accelerating your recovery. With our high-quality ice baths, you can experience the invigorating benefits of icy rejuvenation anytime, anywhere.
Información de contacto
Estados Unidos
- hydrofic.com
2,6
Malo
29 opiniones
No ha contestado las opiniones negativas
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I placed the order 2 months ago and I…
I placed the order 2 months ago and I paid and still haven’t received my order
this could be the worst thing I’ve ever seen ..
23 de julio de 2023
Respuesta de Hydrofic
Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have faced with your order.
However, according to the tracking information we provided, your order has been marked as delivered. If you believe there might be an issue or if you haven't received it, we kindly ask you to contact our customer support team so we can investigate further and resolve the matter promptly. Your satisfaction is our top priority, and we are here to assist you in any way we can. Thank you for your understanding.
Great product
Great product. Quick reply from the support team when I needed to change the adress.
25 de julio de 2023
I havent receive my product
I havent receive my product. It been more that 9 days. I check the traking and it only mentions "In transist"
28 de junio de 2023
Product is good and easy to assemble
The product itself is good. Helped my mother set it up last night and it was quite straight forward. She is super excited.
Giving three stars as the website stated that dispatch would be done in three working days (it was 10 instead), due to "unexpected high traffic", which is understandable but a bit misleading. They have since changed it I believe. But also the website stated delivery would be DHL and instead was UPS.
A bit knit-picky, but I initially thought that it was a scam due to the delay.
But anyway! just my two cents. My mother is happy so that is the most important thing. Onward ice baths!
26 de junio de 2023
The ice bath was delivered withing the…
The ice bath was delivered withing the estimated time frame. The overall experience has been great and the baths is very sturdy.
28 de marzo de 2023
Opinión espontánea
Great product
Great product - however the packaging was rather basic (just a card box).
Delivery took longer than the promised one if 2-3 days (took over a week)
19 de junio de 2023
I’ve been told it’s in its way since…
I’ve been told it’s in its way since June 20th. Still have not received the item.
20 de junio de 2023
Item was defective with cuts at the…
Item was defective with cuts at the bottom. Reached out to customer service twice but did not receive any reply.
17 de junio de 2023
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