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Hyper3D Opiniones 

42
TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Hyper3D is useful when I need a rough 3D model or want to test an idea quickly. It saves time compared with building everything from scratch, and the image-to-3d feature is easy to use. However, some... Ver más

Valorada con 1 estrellas sobre 5

You can’t cancel your subscription. They think they’re clever. If you accept a discount for the following month, they deliberately disable the ‘Cancel Subscription’ button and redirect you to chat wit... Ver más

Valorada con 5 estrellas sobre 5

User friendly great results and saves ssooo much time plus 1 dollar for the first month you simply can't beat that getting 30 coins for a buck and those 30 coins can make potentially 60 assets.....a w... Ver más

Valorada con 5 estrellas sobre 5

Hello, I subscribed to the service on 21 May 2026. There were some issues but they were successfully resolved after the weekend. The company communicates well and seems to be very friendly.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software
  2. Investigación y desarrollo de productos

Escrito por la empresa

Hyper3D is an AI-powered 3D generation platform designed to help creators, game studios, designers, and businesses turn ideas, images, and text prompts into production-ready 3D assets. Its flagship product, Rodin, streamlines the 3D modeling workflow by generating high-quality models with detailed geometry, textures, and export-ready formats for creative and commercial use. Whether users are prototyping game assets, creating product visuals, exploring design concepts, or building large-scale 3D content pipelines, Hyper3D focuses on making 3D creation faster, more accessible, and more scalable. The company combines generative AI research with practical tools for modern 3D production workflows across industries and creative teams worldwide.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

42 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 92% de las opiniones negativas

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3,6

Todas las opiniones

(42)

42 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

You can’t cancel your subscription

You can’t cancel your subscription. They think they’re clever. If you accept a discount for the following month, they deliberately disable the ‘Cancel Subscription’ button and redirect you to chat with a bot that doesn’t work. You can see from other reviews that they do this on purpose. To be honest, I’m constantly dealing with 3D models in my work. I’ll tell everyone about this ridiculous approach and advise them to steer clear of hyper3dai. If my subscription isn’t cancelled, I’ll also take legal action.

27 de julio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Fast and easy to use

Hyper3D makes creating 3D assets much faster. I can upload an image or enter a prompt and get a usable base model without spending hours modeling. The textures are generally options give me some flexibility. there is still room for improvement in geometry consistency, but overall it is a very helpful tool for creators.

22 de julio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Good for quick concepts

Hyper3D is useful when I need a rough 3D model or want to test an idea quickly. It saves time compared with building everything from scratch, and the image-to-3d feature is easy to use. However, some models still need cleanup, especially around small details and complex shapes. It works well as a starting point, but the results are not always ready to use immediately.

14 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They charged me even though the subscription was cancelled.

Hello,

Last month, I subscribed to the plan for one month because I wanted to test the service. I believed the subscription had been cancelled, but I realized that the automatic renewal remained active and I was charged again this month.

I would like to request the cancellation of my subscription and, if possible, a refund for the most recent charge, as I did not intend to renew the plan.

Note: I sent an email but did not receive a reply.

14 de junio de 2026
Opinión espontánea
Logotipo de Hyper3D

Respuesta de Hyper3D

Hello, could you please provide the email address associated with your account so that we can check your subscription?

If no credits have been used within 6 days after the payment, you may also request an automatic refund through the AI bot located at the bottom right corner of the webpage.

Looking forward to your reply.

Valorada con 5 estrellas sobre 5

Clean workflow

The whole workflow feels smooth, from uploading an image or entering a prompt to generating and downloading the model. I like that I don't need to jump through too many steps. For someone who wants quick 3D assets, this is a very convenient tool.

10 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good results for quick projects

Hyper3D is very useful when I need something fast for a project or prototype. The models come out with decent structure and textures, and I can export them for further editing. It's not a full replacement for manual work, but it gives a strong starting point.

9 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

User friendly great results and saves…

User friendly great results and saves ssooo much time plus 1 dollar for the first month you simply can't beat that getting 30 coins for a buck and those 30 coins can make potentially 60 assets.....a win win everywhere thank you.

4 de julio de 2026
Valorada con 5 estrellas sobre 5

Charged without notice, credits clawed back, no refund — reporting this as fraud

I signed up for a subscription after genuinely misunderstanding the pricing and plan details, and I canceled it immediately, within moments of subscribing. I never used the API, never generated a single asset, and never touched the service even once. I also never received any email or notice informing me that I was being charged.
Despite that, the tokens I received after payment were clawed back right away, yet the refund to my original payment method has still not been processed. So I'm left charged, stripped of the credits I paid for, and refunded nothing.
I've contacted support multiple times, by email and through the service center chatbot, and I have not received a single proper response — only automated replies and vague escalation notices. Being ignored after payment like this is unacceptable.
Because of the silence, the clawed-back credits, and the missing refund, I am reporting this as fraud and I have filed a report with Stripe, the payment processor. I want other users to know what to watch for: when a business charges you without notice, removes the paid credits, and then goes silent instead of refunding or responding, that is a serious red flag.
I'm not asking for anything unreasonable. I want my refund for a service I never used, and a clear human response instead of another automated message. This should not be this difficult.

EDIT: They finally refunded me.

5 de julio de 2026
Opinión espontánea
Logotipo de Hyper3D

Respuesta de Hyper3D

Hello, I hope you’re doing well.

We sincerely apologize that your experience did not meet your expectations. Our chatbot is designed to assist with automatic refund processing. Could you please provide the email address associated with your account so that we can check the refund status for you?

We look forward to your reply and will be happy to assist further.

Valorada con 5 estrellas sobre 5

Quick and useful

I used Hyper3D for a small asset idea and it worked pretty well. Not perfect every time but it gave me something useful really fast.

25 de junio de 2026
Valorada con 1 estrellas sobre 5

I subscribed to Hyper3D/Rodin

I subscribed to Hyper3D/Rodin, but when I tried to cancel my subscription and stop auto-renewal, the platform did not provide a working cancellation option.

I checked the account settings and tried to follow the normal cancellation process, but I still could not cancel. This creates a very poor user experience and makes the subscription feel like a trap.

A paid service should make cancellation as easy and clear as subscription. I expect Hyper3D/Rodin to cancel my subscription immediately, stop any future charges.

24 de junio de 2026
Opinión espontánea
Logotipo de Hyper3D

Respuesta de Hyper3D

Hi Hobbiest,

Thank you for your feedback, and we're sorry for the confusion and inconvenience this caused.

We reviewed your account and noticed that you initially subscribed to the $30 Creator plan through our $1 first-month promotion. During the cancellation flow, it looks like the 50% off offer for the next month was accepted, which may have made the cancellation process unclear.

For future reference, subscriptions can be managed and cancelled through the customer support bot in the bottom-right corner of our website. That said, we completely understand your concern, and we have already cancelled your subscription from our backend. No future renewal charges will be made on this subscription.

We apologize again for the poor experience and appreciate you bringing this to our attention. We’ll continue improving the cancellation flow to make it clearer and easier for users.

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