ibizavapeclub.com Opiniones 

663
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service arrived the next day. Website needs sorting out, every time I order, it finds it difficult to accept the number of products bought. Also says Amex is accepted but cannot use it!

Valorada con 3 estrellas sobre 5

Had a disposable vape from a shop that is made by ibziavapeclub. The flavour is terrible. Been using elf bars and this is the first alternative I've had. Not impressed. Literally can't taste blueberry... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My package was damaged during transit and returned to sender by Royal Mail. I emailed them and they immediately sent out a replacement order without me having to wait. I have been ordering from... Ver más

Valorada con 5 estrellas sobre 5

Well received at clinic and procedure went well. Nursing and pre-op attention great. Food good. All staff very attentive especially Julie who looked after me throughout. Thanks.

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos
  2. también en la categoría
  3. Tienda de vaporizadores

Escrito por la empresa

Ibiza Vape Club is a UK company delivering the highest quality vaping products. Keeping our customers happy and safe is our number one priority. Our premium E-Liquids are all manufactured and tested in the UK.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

663 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(663)

39 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Good delivery service

Good delivery service, just it would be great if they could make more discounts for regular customers who spends over at least £50 per month.
Nice packaging and they gave quick response to my email which very important.
Thanks a lot!

12 de octubre de 2024
Valorada con 3 estrellas sobre 5

The product itself is fine, delivery rubbish

The product itself is fine, which is why I'm a repeat customer...but the 'next-day delivery' always takes 6days!

15 de octubre de 2024
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Respuesta de ibizavapeclub.com

Hello Mike,

Thank you for being a loyal customer and for sharing your feedback with us. We’re truly sorry to hear that the delivery times haven’t met your expectations, and we understand how disappointing this must be, especially as a repeat customer.
Unfortunately, deliveries to remote areas of the Highlands can take 3 days, and, as much as we’d love to, we’re unable to influence this further. However, we’re here to help in any way we can. If there’s anything specific we can assist with regarding your order, please don’t hesitate to reach out.

Thank you again for your patience and understanding – we genuinely appreciate it.

Warm regards,
Ibiza Vape Support Team

Valorada con 1 estrellas sobre 5

I am still waiting for delivery to come

I am still waiting for delivery to come i have now had my 2 free juices but my order still not come its been nearly a week ago so not happy at all

5 de octubre de 2024
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Respuesta de ibizavapeclub.com

Dear Alison,

Thank you for reaching out and sharing your experience with us. We’re truly sorry for the delay you experienced with your delivery, and we completely understand how disappointing it must be to wait longer than expected.

In this case, the delay was caused by an issue with our shipping partner, Parcel Force, which unfortunately limited our ability to influence the order further once it was in transit. However, as soon as we were made aware of the delay, we took immediate steps to remedy the situation, including refunding your delivery charge. We also tracked the shipment closely to ensure it arrived as soon as possible.
We’re happy to confirm that your recent reorder has been dispatched without any delays, and we’re hopeful that it reached you smoothly. Please don’t hesitate to contact us if you need any further assistance. We’re here to help and are committed to providing you with a positive experience moving forward.

Warm regards
Ibiza Vape Support Team

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