Icanhear 

Great while they worked. Packed up after 2 weeks and no response from company. Their website is down/unavailable. They will just start up under a different name and continue selling faulty goods. They should be investigated.

DO NOT PURCHASE FROM THIS COMPANY. This company definitely should be investigated as a scam. Hearing aids are fawlty and the company website is no longer available. I initially received a standard email in response to my complaint confirming that my email had been received but no follow up. A second email from me had no response.

Please stay clear this company will take your money and you cannot get in touch with them afterwards. My hearing aids lasted 2 weeks so applied for a refund this was never forthcoming please stay well clear it's a sham

Just tryed these hearing aids an absolute waste of money all you get is distorted voices and a high pitch whistle. Don't waste your money on them no doubt I'll be unable to get a refund

The hearing aids distort speech and are very uncomfortable to wear. They are slow to reply to messages and their offer of 25% which was rejected then increased to 50% still leaves me with a pair which are unsuitable for their purpose. Sending then back to China by tracked post costs £18 and although this means I would be £11.50 better off is not a risk to task. Trading Standards should investigate them as a route business.

Can we give Zero stars....
Can not believe we are all in the same boat! Item is not fit for purpose. Was offered 25% refund to keep them - I have been pushing to get a refund - but told I have to ship to China - yet there website portrays as UK based company in Poole and also in europe - nothing mentions China. I am worried if I send them back I will still not get any money as they will say they didnt receive them and I will have lost another £15. Im going to check out my credit card to see if they can help.
DO NOT USE THIS COMPANY - SCAMMING PEOPLE THAT JUST CANT AFFORD TO LOSE THIS AMOUNT OF MONEY

Bought these hearing aids they are useless to big tried to get a refund but get no reply from email or anything else they are scammers £59 down the drain

I bought these 19th September 2024 .and one of them has stopped working .I tried 2 telephone numbers on their contact page both numbers were not recognised I can't find another way to contact them .I just feel like theve taken my money under false pretence .£59 is a lot of money to lose .I'm going to trading standards. I think this company should be investigated

I recieved hearing aids. They were to large for my ears. Requested to return them. I was offered a 25%and 50% discount to keep these. As they were no use to me I again requested a return. I was given the address in China to return to them at a cost of £12.50 to myself. This is not the address that they advertise on their advert. Be very careful when dealing with this company

Terrible hearing aids. A Total con. All mine do is make a high pitched squeak/whistle.

An appalling company. Promised 60day return payment if not satisfied. My hearing aids failed within 2 weeks and to get my money back they instruct me to return items to China at my expense. Didn't show any thing about Chine on their web site.
DO NOT DEAL WITH THIS COMPANY.
You have been WARNED

I bought these hearing aids from this company they are a total waste of money i have asked for a refund of my £59 but they are just ignoring me they are just scammers i intent to go to trading standards if i do not get any satisfaction or hear from them i have tried to get onto their site but to no avail.

I purchased hearing aids from this company as they were UK based in Poole. The goods arrived from China but were unsuitable. I therefore requested a return and refund on their support e-mail address. No response was received after two days (and still not four days later). So I rang the contact mobile number +44 7441443245 and the number is not recognised. I managed to tracked down another info e-mail address and this was bounced back because the server has an error and is outside of Office 365 control. I therefore suspect this is a scam company. UPDATE 22/11/2024. I returned my aids to China after being offered the 25% and 50% blag and after chasing up was told I would receive my £59 refund back into my bank account. A few days later I received two emails in German from some random person saying they have credited my PayPal account (which I closed down years ago) 2 x £29.50 so I had to reactivate my account to claim it. Now PayPal are holding the money for 21 days as they class me as the seller instead of a buying customer and have taken £4 in handling fees! So now I need to resolve this issue with them.