iCanStudy Opiniones 329

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

In just 3 months, I'm learning more than I ever had in my entire life. I reckon that before I engaged this program, I had been approaching learning with the wrong mindset, but by God's grace this pr... Ver más

Valorada con 5 estrellas sobre 5

I’m so incredibly happy to have found you! I’ve struggled with learning and forgetting things my entire life, and for the longest time I believed it was something genetic or that I had some kind o... Ver más

Valorada con 5 estrellas sobre 5

I want to say a massive thank you to ICS. As a struggling final-year pharmacy student, I had no idea how to study effectively, and my grades were consistently mediocre (C level). However, thanks to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I really appriciate how much thougtful Dr. Sung, the members and couches are! They really do care genuinely about helping people the most they can! I found this very motivating and heart touching f... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Centro educativo
  2. Asesor educativo
  3. Institución educativa
  4. Centro de estudio

Escrito por la empresa

iCanStudy is an education organisation that transforms students' studying and time management skills into full, evidence-based systems. Our students are able to use these techniques to build long-lasting connections between what they learn at school and their existing knowledge schema. The benefits include significantly higher knowledge retention, deeper and more diverse problem-solving ability (including exam execution), massively reduced procrastination, improved motivation and less time needed to study.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

329 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 33% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Already think it's excellent.

I have only started the 30-day learning stage (and supplementary material) and I am not sure about what the main content is, but I am already loving it. I haven't even properly explored the resources available in this program. The amount of content is crazy, and it is really helpful. I just started, but I know I am going to get a lot of positive growth from this!

4 de agosto de 2024
Opinión espontánea
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Respuesta de iCanStudy

Thank you Cloud Tuffy, we're so glad you found it so valuable!

Valorada con 4 estrellas sobre 5

Overall thanks you, but…

I would say that this course is amazing, it provide me a lot of opportunity to improve on my study ability, productivity, it give me a great growth mindset and I am exciting to be continue my journey in iCanStudy, because I got a lot to work on and I saw a tremendous different between me and mainstream people, it takes me to a new world and it is indeed a life-changing program. However, I’m giving 4 stars because when I’m using that app on my phone, it appears that the app requires a high WI-FI requirement that if the quality can not catch up the video would just stops and unable to continue while I’m watching it to the middle and I have to delete the page in my backstage and get into the app once again which is quite annoying for me so I hope iCanStudy could fix that but overall, thank you.

2 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

A Risky Investment

I signed up for a year-long subscription.

I used their service for 2-3 weeks.

Then, life threw me a curveball. I was diagnosed with ADHD, anxiety, and depression. My world turned upside down, and I knew I had to focus on my health.

I contacted customer service to request a temporary pause on my account. Unfortunately, they declined, citing recent policy changes. Determined not to let my substantial investment go to waste, I recently asked for a free extension to compensate for nearly an entire year lost due to my health issues. Again, they refused, offering only a minimal discount on a future subscription instead. I was utterly shocked by their rigid policies and lack of empathy.

Adding to my frustration, their website security was so stringent that logging in became a cumbersome process, discouraging regular use. Sometimes, videos and documents were inexplicably locked, requiring me to leave the website and log back in the next day for them to become accessible again. Despite my genuine need and willingness to continue, their inflexibility proved insurmountable.

Their lack of customer support and rigid policies make this service a risky investment, especially for those who might encounter unexpected challenges.

They would do much better business if they invest on retaining their users rather than investing excessively in high-security systems.

Think twice before subscribing to icanstudy.com!

I wish I could get my money back, but I can't. I hope this story helps someone else save theirs.

27 de junio de 2024
Opinión espontánea
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Respuesta de iCanStudy

Hi Abdullah,

Thanks for your review. We’re very sorry to hear you’ve been struggling with your health and we appreciate you taking the time to share your candid thoughts.

We take all reviews very seriously, so we have taken some time to investigate what’s happened.

From our communication records, we can see you indeed reached out around Jan this year with a request to pause your subscription. As you’ve mentioned, this was declined in line with our standard policy, as the pausing feature was generally removed last year. However please note that at the time, no reference was made to health issues (or in fact any information besides a simple “I want to pause”), which is why a temporary pause was not approved at the time.

For your later request (around late Jun), we appreciate the new information you shared with us about your health diagnosis and that you weren’t able to use the program as much as you wanted. We can see that you asked to be given 1 year access for free, which was not granted; however we can also see that an advisor reached out, offering to arrange a discounted subscription so you can continue at as little disadvantage as possible, which you declined and thanked us for before closing the ticket.

While we’re happy to discuss further options for your subscription, especially given your circumstances, our understanding of your situation at the time is that you “totally understood” and were satisfied with our advisor’s response. If you did indeed wish to go further and investigate other arrangements, this was not clear at the time; we apologise for any mismatch in communication, and we are sorry that the discount offer came across as rigid or unempathetic.

If you’re open to discussing your subscription further, including possible arrangements for continued access, please let us know and we’re more than happy to support you where we can. Again, we apologise for not making you feel more supported during those initial discussions, as we didn’t realise you were dissatisfied with the outcome and wanted to investigate other options (as you mentioned you totally understood our offer and thanked us for it before declining).

As for the lack of customer support you mentioned experiencing on the program, we do find this confusing based on the conversations we reviewed. We can see from our records that you’ve reached out to our team several times for assistance, all of which were handled promptly (typically within the same hour or same business day). At the time, you gave feedback that you were happy with our quick replies and the support experience was great – is there something specific you now feel was not satisfactory with the customer support you received? We are keen to support our learners as best we can, so it would be great to get more specific feedback on this so we can improve.

About not being able to access videos and other materials, we haven’t received reports of students being locked out from the platform. (As for needing to log in more than once, this is an industry standard and occurs more often if you move around a lot, as different IP addresses can be a security risk to your account and the platform.) If you were locked out of specific modules or videos, the most likely cause is that you may have missed instructions in the early stages around how to progress correctly: this doesn’t happen often, as the instructions are presented clearly at the beginning of the program, but we understand it may still be possible. If you’re having issues with anything, please reach out to our support team and they’ll help.

We understand your situation is very challenging, and we appreciate your honesty about the frustrations you’ve been experiencing. We’re keen to discuss more with you how we can support you in your learning going forward, given your current struggles – if this is something you’re also interested in, please let us know and we can have those conversations :)

Wishing you all the best!

Valorada con 5 estrellas sobre 5

I really appriciate how much thougtful…

I really appriciate how much thougtful Dr. Sung, the members and couches are! They really do care genuinely about helping people the most they can!
I found this very motivating and heart touching from the beginning!
And today's live clinic on Marginal Gains, Kolbs, Reflection and Mental Health is just another great example of this!

28 de junio de 2024
Opinión espontánea
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Respuesta de iCanStudy

Thanks A. Akib for the review! And thank you for taking the time to recognise what we do :) we appreciate you!

Valorada con 5 estrellas sobre 5

Amazing program

This program has helped me so much and totally re-conceptualized how I think about information and learning, and self-management too. Really well rounded and useful. Justin's expertise is palpable and he shares in ways that are both engaging and digestable. Looking forward to the release for professionals. Even though this gives the biopower of biopower (for my Foucauldians) I've really gotten a lot out of this program and highly recommend it

27 de junio de 2024
Opinión espontánea
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Respuesta de iCanStudy

Thanks so much Erin, we really appreciate the kind words :)

Valorada con 5 estrellas sobre 5

Highly recommended…

Almost Everything in the program was life-changing for me, The community, The live clinics, The Office hours, The reflection, the guidelines, Everything literally!
I was able to understand that I had a fixed mindset and It helped me overcome a lot of obstacles through my practice there are many more that I cannot just talk about all at once. I'd recommend this program to everyone who wants to improve their Deep Processing, Discipline, their Self-management and a lot more!

23 de mayo de 2024
Opinión espontánea
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Respuesta de iCanStudy

Hi Harsha, thanks so much for taking the time to leave a review! Well done on recognising your fixed mindset and breaking through to see improvements - all the best!

Valorada con 5 estrellas sobre 5

Better understanding of studying measurement

Through this session I was able to deepen my understanding of how to strategize my learning sessions by implementing the Tracking and Measurement aspect to it. Even though the lack of time made the answering of my question, as many others', impossible, it was still nice experience to share with people.

26 de abril de 2024
Opinión espontánea
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Respuesta de iCanStudy

Thanks JD, we're glad you found the session helpful :)

Valorada con 5 estrellas sobre 5

Life Changer

I have been a high achiever for my entire life.
I used to get very inconsistent results, and as a high achiever, it was depressing.
I now get top results, really feel like I fit within myself as a high achiever, spend less time studying and more time working on my physical health, bass guitar skills and much more.

The fact that it has been less than 6 months and I am the happiest I have ever been, and that this will help me with everything else for the rest of my life (uni, parenting, having fun), is the reason I am giving 5 stars and wish I could give 5 hundred starts.

26 de abril de 2024
Opinión espontánea
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Respuesta de iCanStudy

Thanks so much Peter for the kind review! :)

Valorada con 5 estrellas sobre 5

The last question during the Q&A and…

The last question during the Q&A and the explanation about the fact that low level knownledge happens at the end was worth the entire live clinic. Truly good stuff!

25 de abril de 2024
Opinión espontánea
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Respuesta de iCanStudy

Thanks so much Michel!

Valorada con 5 estrellas sobre 5

The importance of synthesizing and thinking for yourself

This clinic was an extremely well-thought-out explanation of what you need to do to memorize and synthesize information so that you can draw on it in an emergency and save someone's life. Dr. Justin and Derrick spoke about the time it takes to put certain techniques into practice and the importance of timing in learning a technique. All in all, the clinic emphasized the need to learn the appropriate study techniques early so you can own what you have learned and think for yourself.

28 de marzo de 2024
Opinión espontánea
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Respuesta de iCanStudy

Thanks Mark for sharing your reflections on the session. We're glad it was valuable for you!

Valorada con 4 estrellas sobre 5

Good insights

I think because many levels of student/professionals in this session make many questions and discussion seem not suit for me, but it's still useful. The insights of Dr. Justin and teams are genuine and useful for me as these problems we are always encounter with.

28 de marzo de 2024
Opinión espontánea
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Respuesta de iCanStudy

Thank you Sirathan for your review and feedback!

Valorada con 5 estrellas sobre 5

Really practical approach to learning

I am studying at degree level and really want to get the best outcomes. I signed up to the I Can Study course having watched a few YouTube videos and seeing how Justin brought to life the topics I had read about but struggled to apply. I am in the first few weeks of the course and finding the breakdown of the material helps me to understand where I need to make changes and how I can start the process of change. I am keen to start applying techniques to avoid making the same mistakes BUT I understand only adequate levels of practice and feedback at each stage will give me the long term outcomes I want. I have a practice year where the assessments do not count towards my final degree so this is the ideal time to get to grips with the I Can Study material.

Thanks for putting this course together for learners of all ages and stages.

28 de marzo de 2024
Opinión espontánea
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Respuesta de iCanStudy

You're welcome, Tessa - thanks so much for sharing your experience!

Valorada con 5 estrellas sobre 5

I just finished my first live clinic

I just finished my first live clinic. I'm two months into the program and I've never come across a course that really targets all aspects in order to improve your processes. This is not only a course to improve your studying-- it's a course to improve all aspect of your life.

28 de marzo de 2024
Opinión espontánea
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Respuesta de iCanStudy

Thank you Moa, we appreciate it!

Valorada con 5 estrellas sobre 5

Learned a lot !

First live clinic and even though a lot of terms were not known by me but still learned a lot ... looking forward to more LC in future

28 de marzo de 2024
Opinión espontánea
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Respuesta de iCanStudy

Thanks Aditi!

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