Idealz Opiniones 156

TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ok smell like fraud Because if you see all winner name almost similar type of names. Same Nationality people winning. Be careful everyone. Bought 10 items (24 tickets) this week let me see if it’s re... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Found there ad on Facebook!! Do not order from this company! There a total scam! They took my money and I paid for fast shipping! Product was NEVER sent out .my money was never refunded!

Valorada con 5 estrellas sobre 5

Idealz offers a unique concept of combining charity donations with the purchase of products. They provides a wide range of products, including fashion, accessories, electronics, and more. And price... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I discovered Idealz through a friend and decided to join the raffles. To my surprise, I won! Idealz has a simple and user-friendly App & website, and the process is transparent...Not only do you get... Ver más

Información sobre la empresa

  1. Mercado online

Escrito por la empresa

Idealz is an online store that has reimagined the shopping experience. Buy any idealzbasics product or shopping cards and get the chance to win a wide range of luxury prizes. All our products can be found within five campaign categories: cars, watches, cash, electronics and lifestyle. With every purchase of idealzbasics products or shopping cards, you will receive a complimentary ticket into the prize draw within the category you selected. Campaigns are limited by quantity or time and therefore the complimentary prize tickets are also limited. Idealz is fully regulated by Dubai Department of Economy & Tourism and is the exclusive digital raffle partner of Dubai Festivals and Retail Establishments. All our draws are done LIVE on stage and in the presence of a government official.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

156 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Found there ad on Facebook!

Found there ad on Facebook!! Do not order from this company! There a total scam! They took my money and I paid for fast shipping! Product was NEVER sent out .my money was never refunded!

19 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never got my order

Never got my order. Can't get anybody to help, just a run around. I called the # and was told number disconnected, so 1 of 2 things you're either thieves or scammers.

11 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

One of the worst consumer deals in UAE

One of the worst consumer deals in UAE, I ordered my item with the delivery charges and after 1 month I continuously contact them for the delivery. They said they don’t have stock, on their app it’s showing in stock . I lost my money and they don’t have any responsibility to the customers. I will not recommend Idealz anymore 😞❌🚫

20 de diciembre de 2023
Opinión espontánea
Logotipo de Idealz

Respuesta de Idealz

Hi Dear, thank you for your comment. Kindly provide us with your contacts details to support@idealz.com or by WhatsApp and we will look into the issue immediately. Many times, customers are not answering the courier representatives and the deliveries are being sent back. In either case, we will make sure your problem is 100% resolved.

Valorada con 5 estrellas sobre 5

Dear Sir Aslam ulkum

Dear Sir Aslam ulkum. I am idealz big fine. One year ago purchasing ticket. Not responsible. I am poor man. All day dream possible idealz going gift. Please help 🙏 😢 I am not months purchasing. See you Please help 🙏 I am wait .I love you dear idealz family.

18 de enero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

You should change your cameraman…

You should change your cameraman immediately for live draws. He doesn't know how to fit entire stage in 1 screen. When the winning ticket is taken from the drum the camera changes to other person and then the announcement is made. How should we ensure the announced name is the same name pulled out from the drum?

10 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

PATHETIC PIECE OF CUSTOMER SERVICE

First of all I would like to say that the way you sent instant confirmation on buying any ticket & the way you sent a complete mail confirming the draw date & winner name , to some extent i can trust that you are a Genuine organization in the business...

BUT KINDLY NOTE -

that you guys have the WORST EVER CUSTOMER SUPPORT TEAM , YOU GUYS ARE NEVER REACHABLE NEITHER ON YOUR SUPPORT ID & NOR EVEN ON YOUR WHATS APP SUPPORT NUMBER...

As I was new to your site so I had many doubts , I MAILED YOU GUYS MILLION TIMES IN 1 MONTH & even messaged you on your WHATS APP NUMBER BUT I HAVE NEVER RECEIVED ANY RESPONSE FROM YOUR TEAM ON BOTH THE PLATFORMS...

LOOK AT THE KIND OF STANDARDS YOU GUYS ARE FOLLOWING

FEEL ASHAMED OF IT

SUCH A PATHETIC PIECE OF CUSTOMER SERVICE & JUST IMAGINE THAN YOU SAY THAT YOU GUYS ARE LEGITIMATE, WHEN CUSTOMERS CANT EVEN REACH YOU FOR ANYTHING THAN YOU GUYS ARE NOT DOING ANYTHING RIGHT..

FIRST & THE FOREMOST THING FOR ANY ORGANIZATION IS THE CUSTOMER SUPPORT & YOU GUYS ARE LEAST BOTHERED ABOUT THAT..

BETTER LEARN FIRST HOW TO RUN AN ORGANISATION & WHAT EXACTLY CUSTOMER SERVICE IS

31 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake fake full fake because not showing…

Fake fake full fake because not showing winner who win only name show not believe

17 de diciembre de 2023
Opinión espontánea
Logotipo de Idealz

Respuesta de Idealz

Hi Dear and thank you for your review. Every single winner who has come to collect and accepted being pictured is posted on our instagram and facebook accounts. The same image is also uploaded to both the website and app in the winners section. This has been the case since the start of the company in 2017. We kindly urge you to do slightly more investigating before making such a big claim.

Valorada con 1 estrellas sobre 5

This company is totally Scam and fraud…

This company is totally Scam and fraud don’t buy

2 de diciembre de 2023
Opinión espontánea
Logotipo de Idealz

Respuesta de Idealz

Thank you for your comment. We are sorry you feel that way and happy to assist you further if you reach out to us on our registered number or email us at support@idealz.com. We go to extreme lengths to be transparent, consistent an fair with our customers.

Valorada con 2 estrellas sobre 5

I've been purchasing multiple tickets…

I've been purchasing multiple tickets monthly for last 7/8 months, investing a significant amount, yet luck hasn't favored me.
When I check the results, I experience two feelings 1. self-disappointment and 2. happiness for the winner. Hoping for a substantial jackpot win soon.
I trust Idealz but worry about potential fraud.
How can I confirm that my ticket is included in the jackpot draw?

Remaining optimistic about winning soon.

10 de noviembre de 2023
Opinión espontánea

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