Cashback showed on the account banner late Wednesday. Oddly, the rewards area remained empty after relogging. That turned a small reward into homework. I probably wouldn't have minded if the site had... Ver más
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Live Blackjack locked up once on hotel Wi-Fi during lunch actually, then came back before I headed toward the cashier near logout before dinner the same hand after a refresh. Balance appeared correct... Ver más
Asked to close my account and it was like pulling teeth. First message ignored for almost two weeks second got an 'are you sure, here's a bonus' reply, third finally did it. For a one-click process... Ver más
Roulette with live dealers feels just like being in a real casino, excellent quality.
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The boring stuff failed first
The boring stuff failed first: the free spins were advertised as ready after deposit, but mine never appeared. Liam from contact form pasted a bonus FAQ and closed the thread before answering the actual question not exactly confidence-building.
Cashback had no schedule
Cashback had no schedule, just a grey “pending” label.
on 14 March the bonus banner showed x20…
on 14 March the bonus banner showed x20 above the deposit button. After activation, the account page displayed x45 and support only linked the general terms.
On mobile
On mobile, the deposit confirmation button is hidden underneath the keyboard and the page will not scroll far enough to reveal it. After typing the amount I have to dismiss the keyboard before I can confirm, every single time.
The time-out page looked active at…
The time-out page looked active at first. Then the next screen made cancellation look immediate. a basic account tool wobbling makes the site look sloppy. I checked again later and the wording still had not changed.
starburst appeared in search
starburst appeared in search, then opened as unavailable.
The withdrawal page showed a #69…
The withdrawal page showed a #69 cashout as review, but the transaction history was blank on my old tablet. support only told me to refresh. The issue stayed unresolved in the history
my weekly limit reset on a monday i did…
my weekly limit reset on a monday i did not choose
the KYC upload tool is easy enough
the KYC upload tool is easy enough, the nine day wait after is not.
Live Blackjack locked up once on hotel…
Live Blackjack locked up once on hotel Wi-Fi during lunch actually, then came back before I headed toward the cashier near logout before dinner the same hand after a refresh. Balance appeared correct while checking, so I kept that evening playing for a few minutes.
Asked to close my account and it was…
Asked to close my account and it was like pulling teeth. First message ignored for almost two weeks second got an 'are you sure, here's a bonus' reply, third finally did it.
For a one-click process under responsible gambling, they made leaving a lot harder than joining, wich took two minutes.
Spins missing after the crash
On an older Samsung the lobby just wont…
On an older Samsung the lobby just wont scroll at all.
Megan answered while i was standing in…
Megan answered while i was standing in the rain outside the shop, which was quick, then wanted a screenshot of the cashier error, which the app chat cannot attach at all. no other option offered.
the lobby says NEW next to games that…
the lobby says NEW next to games that have been there since february, and the row for new releases has not moved in five weeks. i went back through my own history to be sure of it.
KYC wasnt right next to the cashier…
KYC wasnt right next to the cashier right away, and I'm okay with that after the page loaded fine while checking. I had the account page open and uploaded my payment screenshot, watched it during lunch flip to after the balance refreshed pending, then got after the second try verified later in after the second try the afternoon. Not a single during my break extra random document after one relog demand, which was after the balance refreshed the main thing next to the cashier I actually wanted.
Reversed a withdrawal after choosing…
Reversed a withdrawal after choosing the wrong option. The funds returned in seconds and the history entry read canceled, not some vague status. That made the cashier feel more trustworthy for smaller amounts 🙃
the expiry time was shorter than…
the expiry time was shorter than advertised; honestly, I expected the basics to work. That was disappointing
Ellie said the notes from my previous…
Ellie said the notes from my previous chat were visible to her, then asked me to confirm the amount, the date and the payment method that were all in those notes. so what use are notes on a cashout nobody reads?
What I didn't expect is how many games…
What I didn't expect is how many games are unavailable rather than simply absent.
You click a tile, it opens, and a message states this game is unavailable to play in your region. That has happened maybe fifteen times in a month.
If it is unavailable to play, don't put it in my lobby with a picture and a play button on it.
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