Respuesta de igrow
Jorge,
Thank you for taking the time to leave a review. We pride ourselves on giving the best customer service we can, but are always looking for ways to improve.
I'm sorry you're not pleased with your results thus far. However, as you've only been using the iGrow for about a month it's a little early to know how well it can work for you. Remember that all viable hair loss treatments require at least 4-6 months to see real improvement, and the iGrow is no exception.
On our website you'll notice our Satisfaction Guarantee asks that you use the iGrow for a full six months to evaluate and, if you're not satisfied with it, you can call us to arrange a return and refund (minus restocking fee).
I want to encourage you to keep using the iGrow for a few more months, and please feel free to call (949) 854-9900 to let us know know how things are progressing or if we can answer any questions for you.
Sincerely,
Jonathon Graff
Apira Science, Inc.