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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have extremely sensitive skin and have never been able to tolerate retinol or tretinoin — I’ve started and stopped more times than I can count. ilik changed that. Access to their dermatologist for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ilik has really streamlined my skincare routine (and even my husbands!). We were becoming overwhelmed with options for our skin concerns and figuring out how to layer and combine them all was getting... Ver más

Valorada con 5 estrellas sobre 5

I’ve been using my customized cream for exactly two months, and I’ve noticed a real improvement in my skin. It looks more radiant and healthy, especially the glow. I didn’t have major concerns to begi... Ver más

Valorada con 4 estrellas sobre 5

The only reason I’ve given Illik 4 stars and not 5 is because I’ve only used it for a short period of time. It’s only been 2 months. I feel like there has been a difference with my skin texture, fine... Ver más

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Información sobre la empresa

  1. Tienda de salud y belleza
  2. Dermatólogo

Escrito por la empresa

ilik is a personalised prescription skincare brand and dermatology platform designed to transform your skin. We harness the power of prescription-grade ingredients, tailored to your unique needs, to effectively treat acne, hyperpigmentation, rosacea, and signs of aging. Our process is refreshingly simple—with an intuitive skin questionnaire that’s thorough yet easy to complete. No appointments. No overwhelming routines. Just results, without the hassle.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

42 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

The results are just perfect couldn’t…

The results are just perfect couldn’t be more grateful
I started my acne treatment journey more than 10 years back and I never saw any real improvement I always had active and severe acne I went to a lot of dermatologists more than I can count took antibiotics for months and they all agreed that I can’t treat my acne without the isotretinoin or the accutane
But a year back I discovered ilik and it was the best decision of my life thankfully today I have no active acne it’s all gone I saw a lot of improvement with the redness and my skin barrier it was damaged form the wrong products but now it’s just healthy and the glow I see in my skin is just perfect my skin has never been more healthy it’s so worth it and I’m recommending it to everyone I know if I can tell every girl in the world to use it I will given I suffered from acne for too long.
Also it’s very gently or my skin doesn’t cause burn or redness as most products does and the routine that was recommended with it is just what I needed simple but effective.
The team are very helpful and supportive they’re very responsive on WhatsApp chat as well as on the messages with the assigned dermatologist couldn’t recommend it enough.

4 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Finally prescription tretnoin without the hassle

I’ve been buying my prescription for to win all the way from the US for years and having it shipped to Dubai. So you can imagine my excitement when I found out about ILIK. Honestly, the product quality is exceptional. It goes on like butter with zero irritation. Customer Service is a breeze. They are very helpful and accommodating. For example, I wanted to discuss the details of my prescription with the dermatologist and I was able to contact them very easily and get a quick response. I keep telling all my friends if there is one skincare product you want in your routine it is tretinoin. And ILIK is the easiest most seamless way to get it.

11 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding product and care

I have extremely sensitive skin and have never been able to tolerate retinol or tretinoin — I’ve started and stopped more times than I can count. ilik changed that. Access to their dermatologist for personalized coaching made all the difference; the guidance was encouraging, specific, and got me through the adjustment period in a way no other brand ever has.
Two months in, my skin is glowing and undeniably more youthful. I’m excited to keep going.
Their care shows in every detail — from their outstanding customer service to the choice of glass over plastic bottles. They’re doing things differently, and it’s obvious.

10 de mayo de 2026
Opinión espontánea
Logotipo de ilik.

Respuesta de ilik.

Hi Sarah! Thank you so much for this thoughtful review 🩵 Stories like yours are exactly why we built ilik.

So many people with sensitive skin are told tretinoin “just isn’t for them,” when in reality, the difference often comes down to the right formula, the right strength, and proper guidance through the adjustment period. We’re so happy our dermatologists and patient care team were able to support you in a way that finally made the experience feel manageable and successful.

And hearing that your skin is already glowing just two months in makes us incredibly excited for what’s still to come. Stay consistent!

We’re so grateful to have you as part of the ilik community 🩵

Valorada con 5 estrellas sobre 5

I am 6 months in to my journey with…

I am 6 months in to my journey with Ilik and so happy. Not only with the prodyuct (which does everything it says it will) but so impressed with the messages, emails and support. The team is with me every step of the way, answering questions and ensuring I am having the best experience.

20 de abril de 2026
Opinión espontánea
Logotipo de ilik.

Respuesta de ilik.

Hi Astrid! Thank you so much for trusting us with your skin for the past 6 months. We’re so happy to hear that you’ve had such a positive experience, both with your treatment and with our team.

At ilik, we truly believe skincare should feel personal, supportive, and effective, so hearing that you’ve felt guided every step of the way means a lot to us. Thank you again for your always supporting us and for being part of the ilik community. We can’t wait to continue this journey with you 🩵🩵

Valorada con 5 estrellas sobre 5

I’ve been using ilik for 5 months now…and I’m glowing.

I’ve been using ilik for 5 months now and I am obsessed. From the personalized experience to the packaging and most importantly my formula. I went from using 8 products at night to just 3 and my skin is looking amazing. It’s so efficient, and the best part is being able to talk to their skin expert at any time who has guided me along the way! 10/10 from me 🤩

10 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Streamlined skincare

Ilik has really streamlined my skincare routine (and even my husbands!). We were becoming overwhelmed with options for our skin concerns and figuring out how to layer and combine them all was getting to be a headache.
We’ve been subscribed for over two years now and the ease of having our tailored formulas delivered has really been a weight off our shoulders. The team is really responsive and check in regularly on our progress and any concerns. I’ve especially seen a difference in my husband’s melasma and we are both taking much better care of our skin in the sun.

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been using my customized cream for…

I’ve been using my customized cream for exactly two months, and I’ve noticed a real improvement in my skin. It looks more radiant and healthy, especially the glow. I didn’t have major concerns to begin with, but it really helped me achieve smoother, more refined skin and glowing. I’m definitely considering subscribing again — the results I got in that time were amazing.

10 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Concerning experience

I had a very disappointing and concerning experience with Ilik Health.

I completed the consultation in full and clearly set out my skin concerns, including whether anything should be prescribed at all. Despite that, I was prescribed a treatment immediately. Given how quickly it was done, I was left with serious doubts about whether my case was reviewed at all.

I was uncomfortable with the prescription from the start, so I emailed back and forth with customer service before proceeding. The responses I received were unhelpful and, in my view, did not properly address my concerns.

When the product arrived, I did not open it. Before using anything, I checked with my main dermatologist and another dermatologist I see regularly, and all of them advised that I should not use this product given my skin situation and the products already in my routine.

I informed Ilik Health immediately that the item had arrived unopened and that I needed a refund. Despite this, they refused to refund more than 50%.

I relied on the consultation process to assess whether this prescription was appropriate for me, and I do not feel that happened with proper care.

I would encourage others to think very carefully before proceeding.

10 de abril de 2026
Opinión espontánea
Logotipo de ilik.

Respuesta de ilik.

Hi Katherine,

Thank you for sharing your feedback, we’re sorry to hear that you had a frustrating experience.

We’d like to clarify a few points for transparency. Your case was reviewed by our medical team, and we responded to your questions promptly, with several back-and-forth messages to address your concerns. Following your additional questions, your case was also re-reviewed by our dermatologist, who confirmed the suitability of the prescribed formula based on the information provided. Based on that exchange, you confirmed in writing that you were “happy to give it a go” with the prescribed treatment.

After your confirmation in writing, your treatment was then freshly compounded specifically for you, with your name on both the bottle and the prescription. Because each formula is personalized and cannot be reused for any other patient, we’re unfortunately not able to offer refunds once a treatment has been prepared and delivered. In your case, we made an exception and offered a partial refund.

We completely respect your decision not to use the product after consulting your dermatologists, and we appreciate you taking the time to share your experience.

The ilik Team

Valorada con 4 estrellas sobre 5

So far so good!

The only reason I’ve given Illik 4 stars and not 5 is because I’ve only used it for a short period of time. It’s only been 2 months. I feel like there has been a difference with my skin texture, fine lines and my hyperpigmentation and I will continue to use it. Just received my second order and I’m pretty sure I will see more of a difference. I’ll write another review in 2 months!

27 de marzo de 2026
Opinión espontánea
Logotipo de ilik.

Respuesta de ilik.

Thank you so much for sharing this and for sticking with us.

We love hearing that you are already noticing changes in your skin texture, fine lines and pigmentation. That is exactly the kind of progress we aim for.

Your second bottle is where things really start to build, so we are excited for you to see how your skin continues to improve from here.

Looking forward to your next update 👀

The ilik Team

Valorada con 5 estrellas sobre 5

2 months so far applying the cream…

2 months so far applying the cream prescribed for my pigmentation.
Spots are fading away, the formula is not too harsh. Very happy so far and will continue with the treatment.

10 de marzo de 2026
Opinión espontánea
Logotipo de ilik.

Respuesta de ilik.

Thank you so much for taking the time to share your feedback. Pigmentation takes time, but fading spots after two months means your formula is doing its job. Strong enough to work, gentle enough for your skin. That is exactly what personalized dermatology should feel like. We are excited to see your results keep improving!

Valorada con 5 estrellas sobre 5

My skin texture has gotten much better

I love it! Not only my acne is gone but also my skin texture has gotten INCREDIBLY better. Can't wait to get my new formula!

25 de febrero de 2026
Opinión espontánea
Logotipo de ilik.

Respuesta de ilik.

Thank you for sharing this Kiana! Clearing acne is great, but seeing your skin texture improve too is exactly what the right treatment should do. When the formula targets the root causes of acne and supports healthy cell turnover, the overall quality of the skin improves as well.

We’re excited for you to receive your next formula and continue the progress.

Valorada con 5 estrellas sobre 5

The excellence of ilik starts way before

The excellence of ilik starts way before the product reaches our doorstep.

I truly appreciate the honesty and clarity about this product being a lifestyle rather than a quick “magical” change. They are honest since the beginning and truly, with time, I see change.
The communication and care is exceptional, and ofcourse, the product is as good as it promises. Exceeded my expectations!

Thank you Ilik, finally found the one.

14 de febrero de 2026
Opinión espontánea
Logotipo de ilik.

Respuesta de ilik.

Thank you ilik, Maryam, for such a wonderful review! From day one, our goal has never been to promise overnight miracles, but to guide you through real, medically-backed skin change that actually lasts. Hearing that you felt the honesty, support, and care along the way is exactly what we work for. We’re so happy you love it 🩵

Valorada con 5 estrellas sobre 5

I love ILIK

I love ILIK. I love the experience and the fact that I don’t have to shop around for skincare and can get them to just recommend me something that is dermatologically recommended. Great brand and system.

Naila

23 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Before using ilik I use to follow their…

Before using ilik I use to follow their page on Instagram. I had observed the page for a while and then decided to finally give it a try. I have been battling rosacea for over 5 years now. I did the best I could— drink lots of water, used products as recommended to treat rosacea, cut out junk food, spicy food,and all whatever was linked to causing rosacea. Nothing really was working.

Ilik was then my holy grail. I have been using this for 2 months now and the improvement on my skin, seemed visible recently. So it’s not an instant miracle cream definitely but it is working for me, without me having to cut out on foods that I don’t like, or put up strict restrictions. Even my friends commented that my skin looks better now, though yes, I still have more redness to be reduced.

Why I love Ilik is because they custom create a formula for you, that’s for your skin concern specifically, unlike over the counter products. So, as they say, their words really are to take for. Ilik is truly their brands promise❤️

I am glad I chose Ilik and I just got my second formal ordered so this is the 3 month using ilik. Also, their team is super supportive and kind. Love love love how they treat and take care of their clients.

More power to your ladies❤️❤️❤️

24 de julio de 2025
Opinión espontánea
Logotipo de ilik.

Respuesta de ilik.

Hi Diana,

Wow! Your message truly touched us. Rosacea can be such a tough and frustrating condition to manage, and we know how discouraging it can feel when nothing seems to work, no matter how disciplined you are. Hearing that ilik has become your “holy grail” after 5+ years of battling rosacea is exactly why we do what we do.

You’re right: it’s not about instant miracles, but about steady, real progress that lasts , and we’re so happy your friends are noticing the difference too. Thank you for trusting us, for sharing your journey so openly, and for reminding others that personalized care can make all the difference.

We’re honored to support you through this journey, and we’ll keep showing up with the same dedication you’ve shown to your skin. Sending you love from our whole team. 🩵🩵🩵

– Team ilik

Valorada con 5 estrellas sobre 5

My skincare routine will never be the same!

After using ilik for 3 months now, I truly can’t imagine my skincare routine without it. I’m super picky about what I use on my skin and trusting ilik with my customized routine was a no brainer after seeing real results shape up with other people. I was craving a product that was potent enough and consistent to give me the results I needed to feel confident in my skin again. The prescription renewal process was easy and my bottle was delivered to me as soon as my first one ran out. Many thanks to the ilik team for making me feel better in my skin!

21 de septiembre de 2025
Opinión espontánea
Logotipo de ilik.

Respuesta de ilik.

Hi Haya,

Reading your words honestly made our whole team smile. We love that ilik has become such an effortless (and powerful) part of your routine, that’s exactly why we built it. Being “picky” about your skin is something we deeply respect, and it means so much that you trusted us to create a personalized formula for you.

We’re thrilled you felt both the results and the ease of the renewal process because skincare should feel consistent, reliable, and supportive, not stressful. Thank you for sharing your journey and for letting us be part of your confidence in your skin again. Team ilik 🩵

Valorada con 5 estrellas sobre 5

I notice so much improvement in my…

I notice so much improvement in my skin’s texture and less breakouts after two months of use. The team is very responsive and helpful too. I would highly recommend ilik to anyone who’s been struggling with acne for years like me

17 de julio de 2025
Opinión espontánea
Logotipo de ilik.

Respuesta de ilik.

Hi Sana,

We’re so happy to hear about the changes you’ve seen in your skin’s texture and breakouts, that’s the kind of progress we want every ilik customer to feel! Acne can be such a long and frustrating journey, so it means the world to know our formulas and team support are helping make it easier for you.

Thank you for trusting us and for recommending ilik to others who may be going through the same struggle. We’ll be here every step of the way to keep your results moving forward. 🩵 Team ilik

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