Damaged product, poor customer service
Purchased activewear top. Had quality issues. I tried to organise a refund but their email provider started rejecting their emails. Seems kinda suss. Looking to resolve through credit card dispute now.
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Purchased activewear top. Had quality issues. I tried to organise a refund but their email provider started rejecting their emails. Seems kinda suss. Looking to resolve through credit card dispute now.
I am based in Australia and have purchased tons from I love ugly.
The products are incredibly well made, shipping is quick and the customer service is unmatched.
Can’t recommend more.
Pure Scam, support is unresponsive after tons of mails and few months.
Ordered, received wrong size, some products were missing never get an answer.
I like what I've bought from this brand. I have lots of pants and shorts. I can see there are some issues with tee-shirt quality, but I've never bought one. Service is usually good, but they don't ever reply on Instagram in a timely way. I do like the clothes a lot though.
I bought the Boxed T from you. First time around I got the white and the black. Liked it heaps, so I copped the beige and greenish one too.
Unfortunately everything was well and true till I washed (yes as per instruction, cool later, sensitive setting) . After the very first wash, the Ts are never the same .
Show of poor quality basically.
Never shopping ILU again. Watch out people.
Wrote a negative review on poor quality of material in a shirt described as premium Egyptian cotton. Have not published. Their reviews are therefore untruthful.
Love the quality and selection of their classic pants. I buy so much pieces for my boyfriend from here. Highly recommend
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