Purchased on the 1/10/2024 and still not recieved. Paid $10 for shipping as well! I've made several attempts to email (as that's the only way to contact) and had no response.
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Consulta las opiniones de los clientes
Horrendous customer service! We bought 7 full price tickets but made an error and bought them for the car visit instead of on foot (total of $133). After contacting them seeking to correct the issue,... Ver más
I purchased the Tom Yum Gai Rice Noodles and followed the instructions to cook. It says pour boiling water and replace lid. When i did this the pot exploded and the boiling water went all over me and... Ver más
La empresa ha respondido
I ordered 2 meals last Sunday. I received a text to say the flood would be delivered by the delivery company and I replied to ask them to leave the package with a neighbour. That was it... Ver más
La empresa ha respondido
Información sobre la empresa
Información de contacto
Hownsgill Park, DH8 7NU, Consett
- 0800 505 3232
- customerservice@ilumiworld.com
- ilumiworld.com
The full package
Clear and easy to use web site with filters for different dietary needs, prompt delivery. Every meal I've tried so far has been excellent and so easy to prepare. Recommend unreservedly.
Great food and quick service
A really great range food and very fast delivery.
Fantastic meals
Wonderful flavours and a great choice of different meals.
great food and easy to use
tbh I love ilumi because it's really nice food doesn't have to be stored in the fridge it's not full of rubbish and theres quite a nice selection, my only problem is sometimes it takes longer to reach you than it should last time took six days when you expect next day kind of throws your food plans out a bit
Singapore style noodles
Wow! How wonderfully delicious your noodles are. We both love them apart from one very minor issue Paul has with the bits of carrot, which is still quite hard after soaking for a good 5mins. Apart from this ilumi have done a brilliant job in giving Coeliac people something too eat. I have tried other ilumi products but am in love with your noodles. Thank you & do please carry on with what you are doing. Diana Stewart.
Great storecupboard treats.
A brilliant find at Aldi's so looked up your website and I am not gluten free, but a colleague is and he was pleased to be made aware of your business.
I think your food is extremely good, well done.
tasty food
Since I started eating gluten free foods I have struggled to find gluten free meals. I have now tried soup and two different main meals.. Both myself and my husband enjoyed them. Delivery was good and I recommend trying these meals.
gluten free
Tried the Thai curry -very nice. What do you eat with it?
So good to eat easy food I can trust
It's so good to get easy meals for work and things that are safe to eat
Great food, great service
At last I have found a quick lunch to take to work, food is fantastic and their service is great to
excellent product quickly delivered
good value tasty food quickly delivered, add instant rice for a meal in minutes
Prompt service and excellent variety of tasty products
Fantastic choice of products , giving a much needed tasty variety to a specific food requirement. Lovely to be able to enjoy something other than plain food.
Superfood!
Thank you Illumi for your gluten and diary meals. They are very tasty, sometimes lacking in meat but the quality is good. I particularly love all your curry meals and butternut squash soup.
Excellent food and service
Excellent food and service throughout
Excellent value and service
Great value gluten free food ad an excellent service with quick delvery
ilumi
Tasty food so far,still got more to try,but no complaints.
At last some delicious gluten free food.
At last I have found a website that offers healthy, yet interesting and delicious gluten free food. I have recently been diagnosed with Ceoliac disease and have found the transition extrememly difficult. The variety and quality of food has given me some hope. Thank you
A really good resource
I was so happy to find Illumi online.
They have a great range and the cost is not too bad considering what you get, and it is delivered.
As a vegetarian I would love to see a wider range of vegetarian stuff - maybe utilising vegetarian proteins such as tofu and seitan, however what they already have on offer is sufficient.
Thank you illumi you have made surviving February much easier, and I do mean surviving!
First impressions
Can't fault either the products or service look forward to dealing with them soon
Delicious, easy gluten free food!
Ordering online is simple & delivery is quick.
I have tried most meals and they have all been delicious.
I will continue using Ilumi and I can also get a selection in Asda now....bonus!
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