Immortalboost, Game Boosting Services Company Opiniones 357

Respuesta de Immortalboost, Game Boosting Services Company

16 jul 2025

We're sorry to hear about your experience. We understand the frustration caused by delays, booster changes, and server issues. Please email your order ID to admin@immortalboost.com so we can look into this further and work toward a resolution.

Respuesta de Immortalboost, Game Boosting Services Company

26 jun 2025

Hi dear customer, Order number VAL-0000

We're truly sorry to hear about your experience and fully understand your frustration. We take account safety and customer satisfaction very seriously, and your case was escalated to our management team the moment you reported the issue.

While it's true that 99% of our boosters strictly follow Riot’s guidelines and never use unauthorized software, we deeply regret that your order appears to have been one of the rare exceptions. This is not something we take lightly.

Once we reviewed the situation, we immediately offered you a full 100% refund of your $10 order that you spent, even though account bans are ultimately at Riot's discretion and outside of our direct control. We also acknowledged your concerns and communicated with you respectfully throughout the process.

We understand that no amount of compensation can make up for a banned account, but we always strive to be transparent and fair in resolving such rare issues. Your feedback is taken seriously, and we've already taken additional steps internally to tighten our screening process even further.

We appreciate your honest review and wish you the best in your future games.
— The Immortalboost Team

Respuesta de Immortalboost, Game Boosting Services Company

26 jun 2025

Hi dear customer,

Thank you for your honest review—we truly appreciate your feedback.

We understand that waiting a week before the service began wasn’t ideal, and we apologize for the delay. That said, we're glad to hear that once the order was in progress, everything was handled promptly and to your satisfaction.

As a thank-you for your patience and trust, we’ve added free priority on your next order along with 1–2 bonus wins depending on the service you choose. We’d love the opportunity to give you a smoother and even better experience next time.

Thanks again for giving us a try!
— The Immortalboost Team

Respuesta de Immortalboost, Game Boosting Services Company

26 jun 2025

Hi dear client,

Thank you for taking the time to leave your feedback, and we sincerely apologize that your experience wasn’t as smooth as it should have been.

Your Elden Ring: Nightreign boss order was completed between July 12th and July 20th. While the service was delivered, we understand that an 8-day wait for a single boss kill can be frustrating—especially during peak times like the release of new DLC content.

We take full responsibility for the delay and want to make it right. As a token of our appreciation for your patience, we’ve added a free priority upgrade to your next order along with one free run, which you can redeem anytime.

We truly value your support and hope to give you a much better experience going forward.

— The Immortalboost Team

Respuesta de Immortalboost, Game Boosting Services Company

11 jun 2025

Hello,

We sincerely apologize for not being able to fulfill your Elden Ring: Nightreign Selfplay boosting order.

Due to the game's recent release, we are currently experiencing an exceptionally high volume of orders. While we are doing our best to accommodate every customer, our boosters are working at full capacity. We acknowledge that this delay was on our end, and we are actively expanding our team to ensure better availability moving forward.

We truly regret the inconvenience caused. You're always welcome to place a new order with us in the future. However, we kindly ask that you first reach out to our customer support team on Discord to confirm booster availability before making a purchase.

As a gesture of goodwill, if you decide to reorder, we will prioritize and process your request immediately without charging you the Super Express fee.

Thank you for your understanding, and we hope to serve you better next time.

Best regards,
ImmortalBoost Team

Respuesta de Immortalboost, Game Boosting Services Company

Actualizada el 11 jun 2025

Hello,

Thank you for your feedback. After thoroughly reviewing your order, we’d like to clarify a few points for transparency.

You purchased a camo unlock service for MW3. We assigned two separate boosters to your order to ensure smooth delivery. Unfortunately, we encountered multiple in-game issues related to your account—specifically glitches that have been reported by other players in the MW3 community as well.

Initially, you requested the Kar98 camo unlock, but due to a persistent glitch, the camo could not be applied despite our team’s efforts. Upon informing you, you requested a full refund of $19, which we agreed to. Later, you changed your request and asked us to unlock a different weapon instead.

We reassigned the task to a different booster, who discovered that the new weapon also had previous camo progression inconsistent with regular gameplay. While we are not accusing you of using any external tools, this may have contributed to the issues experienced. Regardless, the booster started from scratch, but again encountered a glitch that made it impossible to proceed.

In light of this, we issued a full refund even before your 1 star review as we were unable to fulfill your order due to reasons beyond our control.

We understand your frustration, and we’re genuinely sorry the service didn’t meet your expectations. MW3 is an older title with known technical limitations that can unfortunately interfere with camo progression. We always aim to deliver a smooth and successful service, and we regret that this wasn’t the case here.

We appreciate your time and wish you all the best. Should you choose to try another provider, we hope they are able to assist you better.

Kind regards,
ImmortalBoost Team

Respuesta de Immortalboost, Game Boosting Services Company

28 may 2025

Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced.

We understand how frustrating it must be to place an order and feel like you’re left in the dark. As we continue expanding our services and adding new games, there are moments when certain pages go live before their pricing and service details have been finalized.

In these cases, placeholder pricing (typically $10) appears on the site. We do our best to communicate this clearly beforehand, and in most cases, customers reach out to confirm pricing before purchasing.

However, when purchases do go through under these incomplete listings, we always provide two options:

-Proceed with the correct service at the actual price.
-Receive a full refund for the initial $10 purchase—no questions asked.

We acknowledge that this situation stems from a communication gap on our end, and for that, we truly apologize. Our in-house development team is actively working to update all listings to prevent further confusion.

To make things right, please send us your order number and payment method by emailing admin@teams.immortalboost.com. We will issue a full refund immediately. If any additional amount was paid, that will also be refunded.

Once the final version of our website is live, we’ll reach out to offer compensation for the inconvenience and ensure you receive the service you originally intended.

Customer satisfaction is our top priority, and we hope to regain your trust.

Kind regards,
Admin Team
ImmortalBoost

Respuesta de Immortalboost, Game Boosting Services Company

28 may 2025

We truly appreciate your support and are glad you had a great experience with us. If you ever need anything else, we're always here to help!

— ImmortalBoost Team

Respuesta de Immortalboost, Game Boosting Services Company

28 may 2025

We truly appreciate your support and are glad you had a great experience with us. If you ever need anything else, we're always here to help!

— ImmortalBoost Team