Claire and the team are very friendly, helpful and knowledgeable. Luna loves her food that she is on & we have noticed a huge difference since she started it. We also had Luna fitted for a perfect fit... Ver más
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Consulta las opiniones de los clientes
I was having problems with my Golden Retrievers digestion and a friend of mine recommended I went to visit Claire at Imperial Pets. She was so helpful and we started Maisie on a raw meat diet. Two y... Ver más
It’s good that I can speak to an expert in many areas but food for my puppy Cockrr Spaniel in particular as she is so fussy with her food- maybe training with healthy food treats has made her such a... Ver más
Claire is very knowledgeable about the products in store and suggested a dried bone broth, which my puppy absolutely loves! There are different flavours so he’ll have others to try. I was looking for... Ver más
Información sobre la empresa
Escrito por la empresa
We are here to help, advise and educate. Not sure how to deal with dicky tummies, ageing joints, problem skin, lead pullers, or simply just wanting advice on the best nutrition for your pet to give them the healthiest, happiest longest life possible? At Imperial Pets, your four legged friends are as important to us as they are to you. We understand what it means to have a special furry someone in your life and that you want to give them the best you can. Whether you've recently added the pitter patter of tiny paws into your life or want to help your golden oldies to grow old gracefully, our Veterinary Nurse trained specialist can help you to make the best choices for your cuddly companions (or not so cuddly if you have been blessed with a naughty tortie!)
Información de contacto
Unit 2, Oakwood Farm, CH1 6EY, Chester, Reino Unido
- 01244 880470
- contact@imperial-pets.com
- imperial-pets.com
4,9
Excelente
235 opiniones
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Excellent service as always.
31 de mayo de 2022
Delivered on time thanks for the great…
Delivered on time thanks for the great service
25 de mayo de 2022
Excellent service yet again
20 de mayo de 2022
Always amazing and fantastic service…
Always amazing and fantastic service Claire goes above and beyond five star service ⭐️⭐️⭐️⭐️⭐️
28 de abril de 2022
Easy online ordering and prompt…
Easy online ordering and prompt response as to when order ready for collection. Order always ready when go to collect and great service when you get to the shop. The Owner is very knowledgeable and helpful.
22 de abril de 2022
Easy to make contact when I had a…
Easy to make contact when I had a question. Item arrived as stated and was delighted with my purchase!
14 de abril de 2022
Brilliant hidden gem of a shop
Brilliant hidden gem of a shop. Clare is so knowledgeable about all of the products, and goes out of her way to help and make sure you are happy with everything. I recommend the place to everyone with a cat or dog
16 de marzo de 2022
Always helpful and very responsive to…
Always helpful and very responsive to queries, nothing seems to be too much trouble. Found a food which really suits my dog and he is thriving.
28 de febrero de 2022
I love imperial pets
I love imperial pets, always so kind and helpful. They have lots of different products and are very accommodating.
I like helping small local businesses
16 de febrero de 2022
Respuesta de Imperial Pets
Thank you Sarah for such a lovely review. Your business is very much appreciated, see you soon :)
Above and Beyond
Been going here for around 2 years, Claire the owner of the business is always so helpful and just goes above and beyond as I have an older dog that now has a special dietary requirements and the help she offered was second to none, I really can't speak highly enough of this place fully recommend 👍
4 de febrero de 2022
Respuesta de Imperial Pets
Thank you Andrew for your lovely review :) Glad to have been able to help Miren & Violet
Excellent service and delivery
Excellent service and delivery. I order raw dog food from here for my two dogs and they deliver weekly for a small fee of just £4 . The prices are competitive and the range of foods are excellent, mine prefer Nutriment but we have tried a selection of others too.
11 de enero de 2022
Respuesta de Imperial Pets
Thank you for your review Joanne. So glad your dogs enjoy the Nutriment, see you soon :)
Dog Fleece
Great service delivered very quickly and When I needed to exchange larger size great advice for and replacement received again very promptly and full refund received 😃 Would definitely recommend!
5 de enero de 2022
Respuesta de Imperial Pets
Thanks Jane for such a lovely review. Happy to have been able to help. :)
Ordered Christmas stockings for my 2…
Ordered Christmas stockings for my 2 dogs and 1 cat. Brilliant mix of natural treats and toys in them and the quality of the stocking is excellent they have been put away for next year.
5 de enero de 2022
Respuesta de Imperial Pets
Thanks for your lovely review Julie. I'm pleased they all enjoyed their stockings :)
Excellent service and helpful staff
Excellent service and helpful staff. One star reduction due to online shop not always showing when a product is out of stock.
5 de enero de 2022
Respuesta de Imperial Pets
Thanks for your helpful review Penny. Much appreciated. Unfortunately in the current climate with suppliers experiencing staff shortages and struggling to get the raw materials for their food, the availability of flavours for me to replenish stock are constantly changing on a daily basis which is almost impossible for me to keep updating my site to say what is available and what isn’t, unless I know that there is a long term issue with a particular product. It’s not an ideal situation and I understand that it’s frustrating, but I would rather a customer be able to order exactly what they need and want and then if there are stock issues I can provide suitable alternatives in exchange. Hopefully in the near future these issues will cease to exist and normal service will resume.
Look forward to buying again from…
Look forward to buying again from imperial pets, Maisie our little Yorkie loves her harness upgrade
Thank you Clare for going the extra mile
4 de enero de 2022
Respuesta de Imperial Pets
Thank you Steve for your lovely review. I'm very pleased to hear Maisie is happy with her harness. Hope to see you again soon :)
Always pleasant always eager to help
4 de enero de 2022
Respuesta de Imperial Pets
Thanks for your kind review :)
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