Imperial eCommerce 

Gracias por visitar Trustpilot. Lamentablemente, no se pueden publicar más opiniones en esta página, porque el sitio web de la empresa ya no existe. Si tienes alguna pregunta, contáctanos.

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

An excellent experience and an excellent store! From ordering, the team were in touch via email & Facebook Messenger to update me on the progress. When the store arrived, I was amazed by the quality,... Ver más

Valorada con 5 estrellas sobre 5

Really impressed with the team's support in launching my dropshipping venture. They were hands-on, guiding me through every step, from setting up my store to executing my first ad campaigns. Thanks to... Ver más

Valorada con 1 estrellas sobre 5

Don’t trust this scam. Imagine you buy a store and the link doesn’t even work or activate? I reach out to the team they haven’t even resolved the issue in 2 plus weeks and instead have stopped replyin... Ver más

Valorada con 5 estrellas sobre 5

Although some things were hard in the beginning, imperial have helped me quite a lot. From making sure that I know exactly what to do with my store to answering all my queries in a timely manner. I ha... Ver más


Información de contacto

Todas las opiniones

(292)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Imperial assigned me with my ads…

Imperial assigned me with my ads manager Mauro, he’s been very helpful and explained everything so far. He’s is going to be running my ads and helping me get my ecom business going. I’m looking forward to see how the ads perform and the little tweaks he will be making to ensure I have the best chance of making my business as successful as possible.

14 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Started with the service and so far…

Started with the service and so far i've been impressed with many positive features, especially useful is Mauro who is my Ad manager as he has done a great job in following up with me to solve every single problem we encountered in the way, looking forward to getting killer results together !

10 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am working with Mauro from imperial

I am working with Mauro from imperial, even though we are on different sides of the planet she had made the time to work with me and get my ads ready to go I’m very excited for that the future holds and would recommend both imperial and Mauro to my friend

29 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mauro was great!!

Mauro was great!!! The process was smooth and stress free. The communication and execution is what impressed me the most.

25 de abril de 2024
Opinión espontánea
Logotipo de Imperial eCommerce

Respuesta de Imperial eCommerce

Thank you for your positive feedback! We're glad to hear that you had a great experience with Mauro and were impressed by the smooth process and communication. We look forward to working with you again!

Valorada con 5 estrellas sobre 5

Great Service

My ad manager was Mauro. Imperial ecomm’s team and Mauro in particular have been super helpful throughout the ad managing and set up portions of this project. Looking forward to future work with the company, amazing service and fast to reply about needs, suggestions, or anything of the sort.

22 de abril de 2024
Opinión espontánea
Logotipo de Imperial eCommerce

Respuesta de Imperial eCommerce

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Mauro and the rest of our team at Imperial Ecomm. We look forward to continuing our work together and always strive to meet your needs promptly. Your satisfaction is our top priority!

Valorada con 5 estrellas sobre 5

add manager Mauro

My add manager is Mauro, a very understanding and nice guy, he explained well what I should do to make it better, I'm still doing my advertising but I hope that I will have my first sales soon

24 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

They are hungry manipulative thieves!

First off I want to start by saying they won’t run your ads for you, you would be sent a video to watch so therefore you are the one running ads by yourself and for yourself. The ad manager I was assigned to isn’t fluent in English and seems lazy. His name is mauro and he is very manipulative! I have evidence of my chats and emails with them. The person behind the imperial ecom instagram page is a chronic liar and a nonchalant incompetent nicompoo. The dimwit started ignoring my messages after telling me they were processing my refund. Do no use them! They are bunch of liars and thieves.

8 de abril de 2024
Opinión espontánea
Logotipo de Imperial eCommerce

Respuesta de Imperial eCommerce

We appreciate your feedback, but it appears there may be a misunderstanding. Our records do not show any interaction that matches the details you've described. We take pride in our honesty and the quality of our service, and we are concerned about the nature of this review.

We encourage anyone with genuine concerns to reach out directly to our customer service team at ''help.imperialecom@gmail.com'', so we can address and resolve any issues promptly. We are committed to providing the best possible experience for all of our clients and would appreciate the opportunity to ensure that all feedback is accurate and relates to real experiences with our services.

Thank you for bringing this to our attention.

Valorada con 5 estrellas sobre 5

I had a fantastic experience with…

I had a fantastic experience with Imperial Ecommerce. They built a top-notch webshop for me and delivered it quickly. I highly recommend them to anyone looking for quality ecommerce solutions.

8 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really impressed with the team's…

Really impressed with the team's support in launching my dropshipping venture. They were hands-on, guiding me through every step, from setting up my store to executing my first ad campaigns. Thanks to their expertise, I saw my first revenue sooner than expected. Communication was prompt, and the service quality was high. However, I'm leaving a star off because there were a few delays in the beginning. Overall, a solid choice for anyone new to dropshipping. Big thanks to the team for all the help!

11 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service was great

Customer service was great, they helped me to sort my store out. They always responded to my inquiries

1 de abril de 2024
Opinión espontánea
Logotipo de Imperial eCommerce

Respuesta de Imperial eCommerce

We're thrilled to hear about your positive experience Ahmed with our customer service team! Helping you sort out your store and responding to your inquiries promptly are top priorities for us.

Valorada con 5 estrellas sobre 5

Seamless E-Commerce Solutions

Seamless E-Commerce Solutions! I recently used Imperial Ecom to build my e-commerce website, and I couldn't be happier with the results. I’ve tried other Ecom businesses and failed. I’m meant for more than working for someone else for less than $50,000 a year. There’s two pains everyone chooses to suffer in life, the pain of discipline OR the pain of regret and it’s up to you to choose your pain. I’ve chosen the discipline and kept having faith and it paid off with imperial as I’m now making sales. The platform offers an intuitive interface, making it easy to customize every aspect of my site to fit my brand perfectly. From designing stunning product pages to setting up secure payment gateways, Imperial Ecom has it all covered. Their customer support team was also incredibly helpful whenever I had questions or needed assistance. Highly recommend imperial to anyone looking to create a professional online store with ease!

28 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I only purchased

I only purchased the ads management, Mauro from Imperial is over looking my ads. Nothing happened yet but overall everything has been smooth with them

26 de marzo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Facebook ads management

Website was good and well made. Customer service was great. ADS management is a waste of money and time as you still have to additionally pay for your own Facebook ads, and managers basically do nothing. Save your money with management and just make Facebook ads yourself since you have to pay for them regardless anyways. Spent lots with them to see 0 success. Still have the website and still looks professional but no sales. Not worth the extra ads management

1 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I strongly advise against using their…

I strongly advise against using their services due to their restrictive 24-hour return policy and sluggish turnaround time. It’s frustrating that they delay starting on projects, leaving customers in the dark about when they’ll receive their order. Additionally, it appears they might not customize orders individually, instead providing generic solutions. This lack of personalized service is concerning, especially considering the high prices charged. Trustpilot reviews may not accurately reflect genuine experiences. I regret not making the store myself as the end result was basic and not worth the cost. I didn’t get my refund at all; I lost that money and didn’t even make a cent off the store. It was very basic for the amount I paid. I should’ve just made it myself instead of paying them.

11 de febrero de 2024
Opinión espontánea
Logotipo de Imperial eCommerce

Respuesta de Imperial eCommerce


Thank you for your review. We’re sorry to hear your experience didn’t match your expectations. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Our 24-hour return policy and project timelines are in place to ensure efficiency and satisfaction for all our clients, and we regret any misunderstanding that may have occurred. We pride ourselves on our customized solutions, tailored specifically to each client’s needs, contrary to the experience you've described.

We take your feedback seriously and are concerned about your report. We're committed to delivering high-quality services and would welcome the chance to discuss your specific situation further. Please reach out to us at your convenience so we can address and rectify any issues you’ve faced.

We value your business and are keen to make things right.

Valorada con 5 estrellas sobre 5

Highly Recommended!

Choosing ImperialEcom for a one-product pre-built Shopify store was one of the best decisions for my e-commerce journey. Their product selection was top-notch, and the website they’ve crafted is not only aesthetically pleasing but user-friendly and will be highly effective in converting visits to sales.

What truly impressed me was the level of support I received from their team. When I encountered issues with Shopify, Sarah A and the customer support team were quick to respond and resolve the problems, ensuring minimal disruption to my business operations. Their proactive and customer-first approach made me feel valued and supported every step of the way.

I am thoroughly impressed with ImperialEcom and would highly recommend their services to anyone looking for a reliable, supportive, and customer-centric e-commerce solution.

15 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Website horrible, no edits, no refund, don't recommend !!!

Company only offers refunds withing 24 hours, so beware. Website I received looked worse than the first one I made myself. Stated being unhappy with my website and nothing was done to change it. They don't offer you insinght on the chosen product either. Don't recommend at all.

1 de septiembre de 2023
Opinión espontánea
Logotipo de Imperial eCommerce

Respuesta de Imperial eCommerce

We are sorry to hear about your experience, but we must clarify that it does not reflect our customer records or the quality standards we uphold. Imperial is proud to have served over 4,000 satisfied clients, delivering some of the best stores in the market. We offer comprehensive edits, insights, and support tailored to each client’s needs. Our refund policy is clearly stated and we always strive to address any concerns promptly.

If you are indeed a client, please reach out to our support team directly so we can resolve any issues immediately. We are committed to ensuring the satisfaction of all our clients.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más