Imperial eCommerce 

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

An excellent experience and an excellent store! From ordering, the team were in touch via email & Facebook Messenger to update me on the progress. When the store arrived, I was amazed by the quality,... Ver más

Valorada con 5 estrellas sobre 5

Really impressed with the team's support in launching my dropshipping venture. They were hands-on, guiding me through every step, from setting up my store to executing my first ad campaigns. Thanks to... Ver más

Valorada con 1 estrellas sobre 5

Don’t trust this scam. Imagine you buy a store and the link doesn’t even work or activate? I reach out to the team they haven’t even resolved the issue in 2 plus weeks and instead have stopped replyin... Ver más

Valorada con 5 estrellas sobre 5

Although some things were hard in the beginning, imperial have helped me quite a lot. From making sure that I know exactly what to do with my store to answering all my queries in a timely manner. I ha... Ver más


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Todas las opiniones

(292)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer service!

Mauro is the representative from Imperial that helped me out through the process. He was so helpful and made it easy working through the steps to set up my Facebook ads! Thank you so much for the great customer service

21 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Great customer service
My ad manager Mauro has been very kind and friendly and has helped answer my questions and concerns along the way.
He has also helped set up Facebook pixel and Facebook ads for me
Thank you

18 de julio de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Just another take

I decided to try this product after seeing their ads on instagram, while skeptical and first I thought it wouldn’t be too much of a risk, I have spent around 615$ to get this store running with an ad manager who was extremely kind and helpful. Unfortunately after 1 week of product testing no sales were made and I am greatly disappointed as that 615$ could have been invested better elsewhere.

I would like to outline a few key issues I found when working with Imperial E-commerce. Firstly the SEO is badly optimised, since I wanted to provide a clearer review I opted out in touching anything that could affect how the store performs. Secondly, the company claims to use a paid premium theme, this is completely false and was the first red flag I had seen after receiving my store, it is quite generic and the colour scheme was uninviting and bland overall which I am sure did not help build brand trust with potential clients. Lastly, the product itself was absolutely NOT a winning product, the site claims to load your store with winning products but overall I feel as though this is a complete gamble as I strongly believe the company lacks the proper product researchers to conduct investigation on what could be an actual winning product and just throws whatever they think looks good on the store without adequate market research.

Statistics:
Here are my expenditures and total profit.
- 50$ (Store itself)
- 250$ (Ad management)
- 60$ (video advertisement)
- 40$ (shopify basic subscription)
- 15$ (domain)
- ~200$ (product testing and advertising)
== ~615$

Profits after >1 week of product testing
Total: 0$

In conclusion, there are much better ways to spend the kind of money you would be spending here, do not waste your money here, take the time to build a store for yourself and learn how to market yourself instead of throwing your money at another company that simply can’t deliver.

13 de julio de 2023
Opinión espontánea
Logotipo de Imperial eCommerce

Respuesta de Imperial eCommerce

Dear valued customer,

We appreciate the time you've taken to provide us with feedback about your recent experience with Imperial Ecom. We regret to learn it hasn't been up to your expectations. We're committed to full transparency and addressing each point of concern to increase your satisfaction.

With respect to your advertising budget and results, it indeed requires an appropriate amount of investment and time with platforms like Facebook to see optimal results. it's recommended at least $30-$50 per day for sufficient data to guide marketing decisions. The allotted budget and one week testing period may not have been sufficient to experience positive outcomes, though we appreciate your efforts.

Regarding your product selection, the dropshipping model typically does involve testing various products to discover the ones that will yield the best results. While we assist with initial product selection, we also highly recommend testing multiple products for this very reason.

We're sorry to learn that our unique, developer-customized theme didn't resonate with your preferences. Its creation takes into account the importance of rapid page-load times and streamlined user experience, both critical factors in successful conversion rates. We would appreciate additional feedback on how we can enhance this aspect.

As for SEO, its effective deployment is time-dependent and typically starts to show results after at least three months. Given it's been just a week since your store launch, it might be too early to assess its optimization based on resulting commercial performance.

We wholeheartedly acknowledge your frustration at not immediately seeing the sales for your invested $615. Our priority is to guide customers toward success, and we're always open to valuable feedback like yours. Your experience is integral to helping us improve our services and ultimately helping clients like yourself to succeed.

We'd be more than happy to revisit your strategy and help you with actionable insights on product selection, ad budgeting, and SEO optimization based on your experience and our successful client cases. Let's convert this setback into a stepping stone together.

Warm regards,

Valorada con 5 estrellas sobre 5

Was very skeptical at first I really…

Was very skeptical at first I really thought this was gonna be a scam the second I got a order confirmation I was kinda surprised to a bit longer than what I was told time wise to receive it but when I asked customer service they answered fairly quick and with in a week I got my store there still a lot for me to learn but thanks to Econ they saved me the time and headache of trying to figure out how to set it up.

12 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Imperial Ecom team has been by my…

The Imperial Ecom team has been by my side the whole time, answering and providing perfect service. My FB ADS assistant, Mauro, is also a 10, they are hardworking people and they are always there for any question at any time.

11 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service !!!

Excellent Service !!!

I have been working with imperial ecom since 2022 and they have provided me the best quality services I could ever find

Ads were so good and the store was crafted well!!

Highly recommended

11 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

So far so good

So far so good, got my website and they said they’re working on my ads. Will write another review if anything changes

10 de julio de 2023
Opinión espontánea

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