IN GSM TEAM Opiniones 

Respuesta de IN GSM TEAM

24 may 2025

Dear Fhake Owner,

Thank you for sharing your feedback.

We sincerely apologize if you’ve experienced delays or frustration. While we strive to maintain a fast and reliable service, some services — especially final iPhone unlocks — may take longer due to external provider delays, which are beyond our control.

Regarding customer support, we currently use Telegram bots to help streamline communication, but we also provide direct human assistance through ticket systems or support channels linked on our website. If you haven’t received proper help, we invite you to send us your order ID and issue details, and we will look into it immediately.

Please be assured, your funds are not lost — every pending order is either processed or refunded if not delivered as promised.

We welcome constructive criticism, and we’re always working to improve. May Allah indeed guide us all — in service, ethics, and accountability.

Best regards,

Respuesta de IN GSM TEAM

24 may 2025

Dear Owner Pradana,

Thank you for your feedback.

We understand your frustration and would like to clarify an important point: our Telegram bot is not fully automated — it is a gateway to human support, designed to ensure transparency and credibility. Every conversation is archived and cannot be deleted, which protects both the customer and our team in the long term.

This system helps us track all issues accurately and maintain service accountability. You're welcome to communicate with us there at any time, and our support staff will respond to assist you directly.

We appreciate your patience and are continuously working to improve your experience.

Best regards,

Respuesta de IN GSM TEAM

24 may 2025

Dear Mastermind,

Thank you for your feedback.

We offer over 500 iPhone-related services, including a variety of options to suit different needs. These include:

Open Menu services

Full (Final) Removal

Passcode removal

Bypass services (both with and without network)

It’s important to choose the service that best matches your specific requirement. For example, our iRemoval PRO service provides bypass without network — it is fast but has certain limitations.

If this does not meet your expectations, we recommend using the Final Removal service, which offers a permanent solution, though it takes up to 40 days.

We always aim to provide transparency and a wide range of solutions so users can decide what works best for them.

Best regards,

Respuesta de IN GSM TEAM

20 may 2025

Hello Wisya,
We’re sorry you feel this way, but we want to assure you that our website is not a scam, and we’re proud to have served thousands of customers over the years.

🔹 Regarding the $3 fund you added:
In some cases, the balance might not reflect immediately due to simple issues such as incomplete payment, incorrect amount entered (as shown by the bot), or missing payment notes.

🔹 We kindly ask all customers facing such issues to contact our support team with the transaction ID or a screenshot of the payment, and we will verify and resolve the issue promptly.

We are here to help, and we hope you’ll give us the chance to fix the problem rather than judging too quickly.
Please reach out so we can prove our credibility to you personally.

Thank you for your understanding,
IN-GSM Team

Respuesta de IN GSM TEAM

20 may 2025

Hello bigii biggi,
We’re sorry to hear about your experience, but we’d like to clarify an important point:

🔹 If any order is rejected, the amount is automatically refunded to your wallet on our platform.
You can always check your wallet history to see:

All purchase transactions

Rejected requests

Exact amounts before and after each transaction

🔹 As for our remote service team, we do not tolerate rude behavior from either side, and we are always ready to assist respectfully and professionally.

Please reach out to our support team so we can check your specific case and assist you further.

Thank you for your understanding,
IN-GSM Team

Respuesta de IN GSM TEAM

28 ene 2025

Hello Eseg,

We’re sorry to hear that you’re dissatisfied with your experience. Please allow us to clarify: unlocking services for Chinese (CN) devices are not supported, and this is mentioned in our Terms of Service. We always strive to provide clear information, but we apologize if there was any misunderstanding.

After reviewing your request, it was determined that it did not meet the service requirements. As a result, your request was canceled, and the $140 was credited to your wallet on our website. This amount can be used toward any of the 5,000+ services we offer.

Regarding refunds, please note that they are processed exclusively within our platform, as outlined in the Terms of Service you agreed to upon registration. You can review our full policy here: Terms of Service https://in-gsm.com/pages/toc.

We respect your right to share your experience and feedback, and our goal is always to provide the best possible service to our customers. If you have any further questions or require assistance, please don’t hesitate to contact our support team.

Thank you for your understanding,
The IN-GSM Team

Respuesta de IN GSM TEAM

3 dic 2024

We sincerely appreciate your feedback and deeply regret the unsatisfactory experience you encountered. We take our customers' comments very seriously and are committed to continuously improving our service quality.
To address your concerns:

We are dedicated to full transparency in our service delivery
Our customer support team is available 12 hours daily
We welcome direct communication to resolve any issues you may have

We kindly invite you to contact our official customer support team directly through our support link: https://in-gsm.com/pages/ContactSupport
We are committed to understanding and resolving your specific concerns.
Sincerely,
Customer Support Team

Respuesta de IN GSM TEAM

6 nov 2024

Dear

We appreciate your feedback, but we would like to clarify some important points:

1. Service Description & Order Rejection: At IN-GSM, we have been operating in this field since 2015, and we have built a strong reputation based on transparency and trustworthiness. If you fail to adhere to the service instructions or description, it is normal for your order to be rejected. All details and terms are clearly outlined on our website to ensure a smooth and clear experience for our customers.

2. Refund Policy: Please note that we do not support refunds, as mentioned in our [Terms of Service](https://in-gsm.com/pages/toc). Funds deposited into your wallet on our website can only be used to purchase services available on the site. We cannot withdraw funds to external accounts.

3. Customer Support: If you have any inquiries or need further assistance, please feel free to contact our support team via the link [https://in-gsm.com/pages/ContactSupport](https://in-gsm.com/pages/ContactSupport). We are here to assist you transparently and resolve any issues you may face as quickly as possible.

We assure you that we are dedicated to providing the best services to our customers in a fair and professional manner. If you need any further assistance or clarification, we are always here to help.

Sincerely
IN-GSM Team

Respuesta de IN GSM TEAM

Actualizada el 21 oct 2023

Hello [José],

Thank you for trying our website, in-gsm. We're glad to hear that you had a positive experience with our mobile telephony services. If you ever encounter any issues or have further questions in the future, please don't hesitate to reach out to our team. We're always ready to help.

Best regards,