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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Don’t waste your money. Not effective. I bought acoustic grade inserts and actually went with the self install kit which btw they say outperforms their actual insert….it hasn’t helped. Same issue and... Ver más

Valorada con 4 estrellas sobre 5

Our Indows have significantly reduced the noise levels in our bedroom. At night, background noise is essentially zero despite living next to active train tracks. The process of measuring our w... Ver más

Valorada con 5 estrellas sobre 5

New windows are really expensive and can ruin the look of a house. These Indows are not the cheapest inserts on the market, but they are really clever, do not require permanent frames, are made very... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

My Indow windows inserts did not perform as expected. The constant road noise from traffic is still annoying, and there is not a tight seal, I can see space between the wall and window insert corners,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de tratamiento de ventanas
  2. Tienda de muebles

Información proporcionada por diversas fuentes externas

Indow Windows are window inserts that press into place on the inside of your existing window frames with no nails, screws, or adhesives. Indow Window give you all of the energy saving benefits of double pane windows but have the bonus feature of reducing noise coming in from outside by 50% or more. An Indow Window is made of a sheet of acrylic glazing edged with our patented Compression Tube. The simple yet elegent design creates a very low profile when installed, so that the product disappears and your own Home's beauty shines through. Indow Windows was founded by CEO, Sam Pardue with the mission of maximizing carbon reductions and customer comfort and savings.


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

106 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,2

Todas las opiniones

(106)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Acoustic Inserts Work!

I ordered some acoustic inserts from Indow, and was pleased at every step of the way. Martin was very patient, and answered all my questions and concerns. The windows have helped reduce the amount of traffic noise, and I can now enjoy peace and quiet throughout the night. Thanks Martin, and thanks to Indow for your professionalism throughout everything.

13 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

A total scam

A total scam. $1,000 for two window inserts that do absolutely nothing. Flimsy, cheap materials combined with a return policy that says they won’t give you a refund if it doesn’t work. Big red flag. The product is garbage.

4 de julio de 2021
Opinión espontánea
Logotipo de Indow Windows

Respuesta de Indow Windows

Unfortunately we are not able to identity your order from this review, but we would be happy to discuss your order and situation with you. We do our best to work with each customer and assess if Indow inserts are right for their situation. We do our best to provide clarity of our specific product materials and both our fit guarantees and return policies. Sometimes window insulation options are one step in a broader mitigation program. I encourage you to contact me directly to discuss your situation.

Sincerely,
Russ Eisenberg
VP of Sales
Indow
503-505-7045
Russ@indowwindows.com

Valorada con 1 estrellas sobre 5

Outrageous markup.

Horrible website. Outrageous markup. Instead of being so horrendously marked up, lower your price (you’d get a lot more business).

23 de mayo de 2021
Opinión espontánea
Logotipo de Indow Windows

Respuesta de Indow Windows

We are sorry that the information on our website did not convey the value that you were seeking. From your review it sounds like you may not have had the opportunity to participate in a fit consultation either via video conference with our inhouse staff or in your home through one of our dealer partners around the country. Unfortunately, due to the limited information in the review we are unable to identify you and review your specific experience with us, but we are happy to have a direct discussion to understand how we might improve. Our goal is help people reduce their utility usage, improve their comfort, and create a peaceful and quiet space. We offer a living wage to our employees and provide a lifetime warranty to our customers and stand behind pricing, but continue to work to bring a wider offering of products to customers with a range of needs. We would love the opportunity to see if you might be able to help you experience the cost reduction and comfort improvements so many other reviewers have achieved.

Please contact me to discuss further.

Sincerely,
Russ Eisenberg
VP of Sales
Indow
Russ@indowwindows.com
503-284-2260

Valorada con 1 estrellas sobre 5

Waste of time and money !

20 de mayo de 2021
Opinión espontánea
Logotipo de Indow Windows

Respuesta de Indow Windows

We are sorry to hear that you are anything but thrilled with you Indow inserts. We take customer happiness very seriously and have reached out privately to understand the concern and see how we might address it.

Valorada con 5 estrellas sobre 5

My husband and I purchased Indowwindows…

My husband and I purchased Indowwindows two years ago and purchased additional windows this year. We live in Massachusetts and own an old 1700's house. From the beginning Reed and the staff assisted us with advice on measuring the windows to assure the fit properly. They all fit perfectly! The windows have helped so much in the cold winters and look beautiful, they're perfectly clear and very easy to insert and take out if needed. This is an exceptionally great product with a great staff. Thankyou Indow ,Dan and Mary Lee Lawrence

15 de enero de 2021
Opinión espontánea
Logotipo de Indow Windows

Respuesta de Indow Windows

Mary Lee,

Thank you so much for the feedback. I was having lunch with Reed, some of his colleagues and his manager on a video chat when the alert popped up so I was able to share this with all of them. Thank you for the smiles. We are glad that the inserts are meeting your needs and please don't hesitate to reach out if there is anything we can do for you in the future.

Best,
Russ Eisenberg
VP of Sales
(he/him)
Indow®
Office: 503-284-2260

Valorada con 5 estrellas sobre 5

Saved our house!!

Saved our house!!! We just bought a historically significant home in Indianapolis that is unfortunately located on a very busy street, Meridian St. The front rooms of the house were uninhabitable because of the traffic noise so I took a gamble and ordered Indow windows for the front master bedroom… Indow windows have saved our home!!! We are able to sleep without any disturbance of traffic noise. My daughter says her ears ring from silence.

15 de diciembre de 2020
Opinión espontánea
Logotipo de Indow Windows

Respuesta de Indow Windows

Kristi - Thank you so much for sharing, it is greatly appreciated! Brandon will be thrilled to hear about the success.

Valorada con 5 estrellas sobre 5

We put 13 of these inserts into our 100…

We put 13 of these inserts in our 100 year old farm house last spring and after almost a year, we can say we are extremely pleased with the results. They were a great alternative to new windows which would have been cost prohibited. The drafts normally felt on cold windy days are gone. Our home is more comfortable and the amount of LP gas used for heating has been greatly reduced. Visitors don't even notice the inserts unless we point them out. For us, the inserts were worth the investment.

27 de marzo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

A 43" by 43" standard insert was quoted…

A 43" by 43" standard insert was quoted for $330.64. And even said it included installation?? I'm like, installation fee?? Aren't these inserts we install ourselves? The product does not cost much in material and workman ship! I'm not even going to ask about their next step up from the standard version. This is just greedy corporate America at its finest! Not worth it. Better off installing new windows. And by the sound of it, it will most likely not eliminate outside noise.

18 de marzo de 2020
Opinión espontánea
Logotipo de Indow Windows

Respuesta de Indow Windows

We appreciate all feedback from both customers and those such as yourself that have investigated but not experienced the Indow window inserts. We apologize for not doing a better job in communicating the value of our product and wish you the very best in your search for a solution that better fits your needs.

At Indow we focus on paying all of our employees a living wage, sourcing our acrylic and tubing domestically, providing a comprehensive and exacting measuring system, a guarantee of fit, and a lifetime warranty. These are not inexpensive to achieve, but we have managed to do so while staying cost competitive in the market and with a reasonable profit margin.

From a performance standpoint our Acoustic Grade Inserts generally have a higher STC rating when installed in front of existing windows than a standard double pane window will have making it more effective at reducing sound.

Please be aware that if you find a product for substantially less than Indow charges there is a good chance that you are looking at a soft film based product rather than a hard glazing such as what is used in our product line. We use a hard glazing for performance, aesthetic and durability.

We welcome all inquiries and are happy to discuss in detail what sets us apart and how we have achieved a leadership role in bringing comfort and quiet to our customers over the past 10 years through our patented design and innovative approach.

Sincerely,
Russ Eisenberg
VP of Sales
Indow
Russ@indowwindows.com
503-284-2260

Valorada con 5 estrellas sobre 5

Fixed my drafty historic windows.

We have had the window inserts installed in our downstairs for a couple of weeks now and all I can say is - THEY ARE GREAT!
I could feel the difference the moment - literally the second - I put them in (they are that effective, and my windows were THAT drafty).I left on a work trip for a week shortly after installing them, and when I got home all I could do was remark about how much more comfortable the house felt. Also - you really can't see them, and guests definitely don't see them. The measuring process takes a bit to complete, but I'm sure it's why they are such a perfect fit (we ordered ~20 inserts for the whole house). Online portal was good and the team was responsive over email.

28 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Results.

Love our Inserts. Cuts down on outside noise and window air leaks. No regrets; Would buy again. Excellent customer service.

22 de abril de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

The windows are really great for sound…

The windows are really great for sound (I'd give them a 5 out o 5 for that). But, I have large bay windows... and I didn't realize that putting this Indow window inserts would be an ordeal to put on and off each time I want to open the windows to get some fresh air. So, for sound, I'm very satisfied. However, for ease of use, they aren't great for big windows. Still, I'm very satisfied with the purchase.

22 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Pleased. Plan on getting some for my mother.

Our window inserts are very nice and we really like them. The fit is nice and snug. Frost on the window frames, which a major concern of my wife's prior to the inserts, was greatly reduced. The biggest surprise for me was how much quieter our bedroom is and how much outside noise they canceled out.

14 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was very pleased with my "Indow…

I was very pleased with my "Indow Windows" experience. I have rather "tall" windows and my experience with measuring and installing the inserts was very positive.

I would highly recommend this company and product.

11 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Alaska Story

Got three window inserts needed a thermal break for the cold in Alaska. They worked and I didn’t need to replace those windows. I did the measuring myself with the kit they sent and they fit perfectly upon install.

11 de abril de 2019
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not worth the cost

For the cost, the Indow Window did not take care of reducing noise behind our townhome all that much. Some sounds are muted, but I paid 1,000 for two inserts and it didn't as much as I thought it would. The people are the company though are very helpful and nice.

11 de abril de 2019
Opinión espontánea
Logotipo de Indow Windows

Respuesta de Indow Windows

Hi Ann, thank you for your review. We are sorry to see the inserts were not able to reduce the sound as much as you needed. If you have not yet spoken to us in customer service about this issue, please reach out to us and we can walk through a few suggestions that could potentially improve performance. comfort@indowwindows.com or 503-284-2260.

Valorada con 5 estrellas sobre 5

Enjoy the quietness and the look of…

Enjoy the quietness and the look of your window will definitely buy again and I have referred your company to a lot of people

11 de abril de 2019
Opinión espontánea
Logotipo de Indow Windows

Respuesta de Indow Windows

Happy to see our inserts have brought you comfort and quiet! Thank you for the review and for spreading the word about our growing business.

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