Invigor Medical Opiniones 1784

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

When dealing with an issue that isn’t the most comfortable to talk about, the staff can make all the difference in the world. They are kind, they listen and they are thoughtful. Rosa was the best, t... Ver más

Valorada con 5 estrellas sobre 5

Brooklyn does a fantastic job proactively reaching out at time when it's most convenient, and when supplies are low. She turns a resupply chore on my list into a task that's done before I know it. I c... Ver más

Valorada con 1 estrellas sobre 5

Absolutely horrible company. I will say the product was effective however I was over charged one month and had to get a refund. That is understandable mistakes happen. About 2 months later my 3 m... Ver más

Valorada con 5 estrellas sobre 5

Everyone as Invigor has been so helpful and insightful and providing me the attention and care as a patient to meet my health needs. Specifically, Brooklyn has been the best at making sure all my need... Ver más

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4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 12% de las opiniones negativas

Suele responder en menos de 2 semanas

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Valorada con 5 estrellas sobre 5

Magnificent Maddy

Maddy has helped several times. She and the company are a pleasure to work with getting me sildenafil reorders 🙏🏼👍🏼. Many many Thanks to Maddy. Great help is super hard to find and it’s refreshing that there are still people that have Great Customer Service !

9 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been ordering from them now for…

I’ve been ordering from them now for several years…And Brooklyn has always notified me when I needed a refill…she let me know that they had a special going on this month so I did another order…Thank you Brooklyn…

5 de octubre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

My overall experience with Invigor…

My overall experience with Invigor Medical has been decent. Maddy is the person that made it better. She is very helpful. She answered all my questions, addressed my concerns, and worked diligently to correct the error with my address.

22 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Invigor Medical gets it

Invigor Medical gets it. The sensitivity of medical case management and excellence in customer service. Gladys H is a rock star in both of these categories.

18 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Fast and efficient. Maddy was very attentive and took good care of my order answering all my questions about Trimix and others.

26 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Maddy has been amazing!

Maddy has been amazing!! I have a crazy schedule but she makes time to get with me and get me straight!! I am so grateful for her so so much!! She is great at what she does and got me squared away! I SO APPRECIATE HER!! 🥰🤩

25 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Service and Reliable Quality

This is by far the best service I’ve ever used. The team is incredibly helpful, always prompt, and the product itself is outstanding. Delivery has been reliable and on time, every single time. Truly a five-star experience.

17 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service and product

Maddy has been wonderful every time I've needed to reach out. I have gotten immediate satisfaction on whatever issue I am having. She is helpful, patient and pleasant. This is what customer service should be!

11 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Today I interacted with Maddy

Today I interacted with Maddy. She made very easy to refill my prescription for sildenafil. I am a repeat customer with Invigor. The service I rec'd from Maddy today insures that I will continue to use Invigor.

9 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Maddy was very helpful and made sure it…

Maddy was very helpful and made sure it was clear on which medication, Tirzepatide, that I was needing to be filled and what the price point was before placing the order.

27 de agosto de 2025
Opinión espontánea
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Respuesta de Invigor Medical

We’re happy to hear that Maddy was so helpful in making sure everything was clear with your medication and pricing before placing your order. Thank you for sharing your positive experience!

Invigor Medical Team

Valorada con 5 estrellas sobre 5

Maddy

Maddy was very helpful and courteous. Answered all my questions and placed order for me quickly Thank you

14 de agosto de 2025
Opinión espontánea
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Respuesta de Invigor Medical

We’re thrilled to hear that Maddy was helpful and courteous, and that she was able to answer all your questions and place your order quickly. Thank you for sharing your experience!

Invigor Medical Team

Valorada con 5 estrellas sobre 5

Mandy was extremely responsive and…

Mandy was extremely responsive and thorough. She made sure she answered all my questions and checked for understanding.

14 de agosto de 2025
Opinión espontánea
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Respuesta de Invigor Medical

We’re so glad to hear that Maddy was responsive and thorough, ensuring all your questions were answered. Thank you for sharing your positive experience with us!

Invigor Medical Team

Valorada con 5 estrellas sobre 5

Stronger Trimix Order

I requested another order of Trimix with a stronger formulation than the previous order. I was contacted by Maddy in short order and was very pleased with her professionalism in handling my request.

30 de julio de 2025
Opinión espontánea
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Respuesta de Invigor Medical

Thank you for your feedback! We're happy to hear Maddy provided prompt and professional support with your Trimix order. Your satisfaction is our priority, and we appreciate you choosing us.
– Invigor Medical Team

Valorada con 1 estrellas sobre 5

Incomplete order, refused to make good on it

I spent a good deal of time placing an order with them because they were vague on delivery options to my rural locations where we experience thefts of parcels left unsecured. I made this VERY clear to their rep, and eventually informed them that I was buying and installing a locked parcel box ESPECIALLY for this Invigor delivery. I made this very clear to their rep, Brooklyn, in writing, before my purchase. Part of the delivery by UPS was delivered properly, but the second delivery two days later was left on the side of the county road,in plain view of strangers, and was stolen. They are now refusing to refund or replace, claiming it's my problem with UPS, but THEY are responsible for shipping problems, not me, and UPS won't take a complaint from me, only the sender. They just left me hanging; crappy, never do business with these people.

30 de junio de 2025
Opinión espontánea
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Respuesta de Invigor Medical

Thank you for taking the time to share your feedback. We're truly sorry to hear about the delivery issue and the frustration it has caused. Please know we take concerns like this seriously and always aim to provide clear communication and support throughout the process.

While we understand the situation, it's important to note that there is a protocol all patients must follow for replacements to be considered, not just by Invigor Medical, but also by the pharmacy and the shipping courier. This process ensures that all parties involved have the necessary information to properly evaluate and resolve such claims.

We would be happy to further review this with you if you'd like to reconnect. Our goal is always to help our patients feel supported and cared for.

—Invigor Medical Team

Valorada con 5 estrellas sobre 5

Refills were followed through on by the company

Maddy was extremely helpful and got my script update done very professionally and efficiently. She was very sweet and understanding. I felt comfortable and taken care of. Thank you Maddy. Invigor found a keeper with hiring you.

20 de junio de 2025
Opinión espontánea
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Respuesta de Invigor Medical

Thank you so much for your kind words! We're thrilled to hear that Maddy provided such professional and compassionate support—your comfort and care are always our top priorities.
– Invigor Medical Team

Valorada con 5 estrellas sobre 5

Brooklyn needs a HUGE raise!

I dealt with Brooklyn and she made everything simple and easy. She did everything via text and I answered questions in my own timeframe. There was no 20min phone call. I just answered texts when I say they so it was like 0 time used.

19 de junio de 2025
Opinión espontánea
Logotipo de Invigor Medical

Respuesta de Invigor Medical

Thank you for your feedback! We’re so glad Brooklyn was able to make the process smooth and convenient for you through text communication.
– Invigor Medical Team

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