Invigor Medical Opiniones 1784

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

When dealing with an issue that isn’t the most comfortable to talk about, the staff can make all the difference in the world. They are kind, they listen and they are thoughtful. Rosa was the best, t... Ver más

Valorada con 5 estrellas sobre 5

Brooklyn does a fantastic job proactively reaching out at time when it's most convenient, and when supplies are low. She turns a resupply chore on my list into a task that's done before I know it. I c... Ver más

Valorada con 1 estrellas sobre 5

Absolutely horrible company. I will say the product was effective however I was over charged one month and had to get a refund. That is understandable mistakes happen. About 2 months later my 3 m... Ver más

Valorada con 5 estrellas sobre 5

Everyone as Invigor has been so helpful and insightful and providing me the attention and care as a patient to meet my health needs. Specifically, Brooklyn has been the best at making sure all my need... Ver más

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Sobre Invigor Medical

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4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 12% de las opiniones negativas

Suele responder en menos de 2 semanas

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Valorada con 5 estrellas sobre 5

Enzo was extremely helpful

Enzo was extremely helpful, polite and quick!

12 de julio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

Thank you for your kind words about Enzo's helpful and efficient service!

Invigor Medical Team

Valorada con 5 estrellas sobre 5

Read terrible reviews people …

Read terrible reviews people saying terrible things about ur company but u guys nailed it could be more clear about the process of ordering its a lot of money. Tell people that there is two boxes and they dont go out in 2 different boxes. Thanks

11 de julio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

Thank you for your feedback; we're glad to hear we met your expectations and will work on improving communication about our ordering process.

Invigor Medical Team

Valorada con 5 estrellas sobre 5

Angelo was so helpful today!!

Angelo was so helpful today. He informed me of the processes and where my account was at in that process and how things would proceed. So very thankful.

8 de julio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

We're delighted to hear Angelo provided you with helpful and clear information about your account and the process.

Invigor Medical Team

Valorada con 5 estrellas sobre 5

Angelo is a top-notch customer service…

Angelo is a top-notch customer service agent. If only every online company had service agents this good. Thank you

8 de julio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

Thank you for your kind words about Angelo; we strive to provide excellent service to all our customers.

Invigor Medical Team

Valorada con 5 estrellas sobre 5

Thanks, Camille!

I've always had great customer service from Invigor but especially from Camille when I had a recent Billing issue. She cleared it up perfectly.

2 de julio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

Thank you for sharing your positive experience with Camille and our customer service team.

Invigor Medical Team

Valorada con 5 estrellas sobre 5

So quick and kind!

Great help, quick with responses and resolutions. Kind!

2 de julio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

Thank you for your kind words and positive feedback!

Invigor Medical Team

Valorada con 1 estrellas sobre 5

So angry right now

So angry right now. ... Thye were charging me for the maximum dosage of semaglutide and I double checked with them that it was actually the highest dosage as the medication stopped working for me. They checked it for 5 minutes on the phone and swore to me it was the highest dosage... I stopped the medication and went to a different online co. recommended by Forbes. Quess what? The dosage was HALF of what the max dose should be...!!!!! But they were charging me with shipping 411 dollars. for HALF THE MAX DOSAGE WHICH I was told I was on one year after starting with their company... So, p oed and so grateful I found my new company. the kicker? The max dose at my new place with shipping is 125 LESS a month.. BEWARE!

30 de junio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

We’re truly sorry to hear about your experience and the confusion regarding your dosage and charges. Please contact us directly so we can address your concerns and review your account to ensure this issue is resolved. Our toll-free number is 888-966-4854 & our office hours are Monday to Friday from 6-5 PST. We would be happy to assist and look into this for you.

Invigor Medical Team

Valorada con 5 estrellas sobre 5

angelo answered my inquiry…

angelo answered my inquiry professionally and informatively.

25 de junio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

Thank you for your kind words; we're delighted to hear that Angelo provided you with professional and informative assistance.

Invigor Medical Team

Valorada con 5 estrellas sobre 5

Angelo The company rep

Angelo The company rep. is very informing and eager to answer my questions

24 de junio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

Thank you for your feedback; we're glad to hear that Angelo was informative and eager to assist you.

Invigor Medical Team

Valorada con 5 estrellas sobre 5

Angelo

Clear, concise, and quick

21 de junio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

Thank you for your feedback; we're happy to hear that our service was clear, concise, and quick.

Invigor Medical Team

Valorada con 5 estrellas sobre 5

Enzo rocks!!

Enzo did a great job looking into and resolving my issue. Quick, efficient, and friendly.

20 de junio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

Thank you for your kind words! We're delighted to hear that Enzo was able to resolve your issue promptly and efficiently.

Invigor Medical Team

Valorada con 1 estrellas sobre 5

Poor service

Placed my order on 6/12, spoke with a specialist 6/17 and my status is still on intake forms. I have not been able to reach anyone regarding my order so the response time of 72 hours is not true at all. I'm very disappointed as they are quick to take your money and slow to follow-up.

19 de junio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

We apologize for the delay and will prioritize your order to ensure a prompt resolution.

Invigor Medical Team

Valorada con 2 estrellas sobre 5

Unable to get callback After leaving message 4 days in a row

I made the purchase through Groupon for the 3 month semaglutide and it’s been a week now and I’ve tried returning the consultation call I missed 4 times over a 4 day span and still haven’t received a call back so my prescription is on hold and no one to contact. Very frustrated!!

13 de junio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

We're sorry to hear about your frustration. Please reach out to us and we'd be happy to assist and look into this for you.

Invigor Medical

Valorada con 5 estrellas sobre 5

Angelo immediately responded to my…

Angelo immediately responded to my questions and put my mind at ease about the process and timing and what to expect.

7 de junio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

We’re delighted to hear that Angelo was able to promptly address your questions and provide clarity on the process and timing.

Invigor Medical Team





Valorada con 5 estrellas sobre 5

My customer service agent

My customer service agent, Enzo, on the chat feature was very quick to respond and gave me all the information I needed.

7 de junio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

We’re pleased to hear that Enzo promptly provided you with all the information you needed.

Invigor Medical Team

Valorada con 1 estrellas sobre 5

Spoiled Medication

I ordered medication from these guys and kept it in the freezer like their doctors suggested me to do. The vial started developing some deposits after a while. The vial was never even opened and i did not get to use the medication even once. When i contacted customer service, they said they will not replace it.

6 de junio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

We appreciate your feedback and want to clarify that while the solution can appear somewhat cloudy this is completely normal. We have reached out the compounding pharmacy & they have confirmed that the medication is only stable for 6 months, even when frozen. Your medication has unfortunately exceeded the timeframe in order to be considered for replacement by the pharmacy as it was dispensed on 12/7/23 and is now past its beyond-use date.
Invigor Medical Team

Valorada con 5 estrellas sobre 5

Enzo was efficient

Enzo was efficient, quick and helpful.
They made sure my order had the correct full address and assured me that I would receive tracking info.

Thank you Enzo

6 de junio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

We're delighted to hear that Enzo provided efficient and helpful service, ensuring your order details were correct and tracking information was provided.

Invigor Medical Team

Valorada con 5 estrellas sobre 5

Invigor for the WIN!!!

UPDATE: I originally thought this was just a review for a specific employee as opposed to the entire business. Knowing what I know now, I want to say the shipping was incredibly fast. The product is legit. I have already lost about 10lbs. The Invigor YouTube page has a ton of information. I couldn't be happier!!

Robbie went above and beyond with the customer service. I'm very impressed and would love all future dealings to be handled by Robbie. Please give Robbie a well deserved raise and vacation!! They need to all be like Robbie! No, I do not personally know Robbie.

4 de junio de 2024
Opinión espontánea
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Respuesta de Invigor Medical

We appreciate your kind words and are thrilled to hear that Robbie provided outstanding service.

Invigor Medical Team

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