Great experience with Inzy’s - last minute birthday present for my Dad which the team ensured was delivered on time. He is very happy with the Shiatsu neck and lower back massager cushion. Would use... Ver más
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Consulta las opiniones de los clientes
I haven't received my item yet, just ordered, but I cannot rate the service of the team. I had many questions and they guided me with the best option and were so helpful. A rare quality to find such a... Ver más
Product came but post researching I’ve actually found the red light panel they are selling on Amazon for half the price. Delivery took some time to come so I would say do due diligence before ordering... Ver más
I recently had a very stressful experience where a return I sent back was wrongly delivered to the incorrect address. I was quite distressed about the situation, as it felt like the return was lost... Ver más
Información sobre la empresa
Escrito por la empresa
At Inzys, we believe looking after yourself shouldn’t be a luxury — it should be part of everyday life. That’s why we provide high-quality wellness and beauty devices designed to help you feel your best from the comfort of your home. From soothing neck and back massagers, to advanced red light therapy, to safe and effective laser hair removal systems — every product we offer is carefully chosen for its quality, effectiveness, and ease of use. Our mission is simple: help you relax, relieve pain, boost confidence, and enjoy a little more “you time” every day.
Información de contacto
Reino Unido
- inzys.com
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Great company, great product…
I have recently brought a cold laser machine for my clinic from Inzys- it arrived quickly, well packaged and presented. Instructions are detailed and the machine works really well, much better than another one I had from somewhere else a few years ago.
I had some questions about a client treatment plan and they replied promptly and was very helpful, professional and knowledgeable.
Great company to deal with.
CUSTOMER SERVICE
A problem satisfactorily resolved. Thank you Emma.
Being able to chat to someone about…
Being able to chat to someone about which device is best for my condition was very beneficial. Also happy with the express shipping as the last thing you want to do when dealing with chronic pain is wait.
I purchased today a InzysJointRelief
I purchased today a InzysJointRelief - Super Strength Cold Laser Therapy Device LLLT as the request of my Mother In Law. Unfortunately I needed to cancel this item not 10 mins after I placed and paid for the item. I received an exceptional speedy response from Spencer to whom I explained my issue and he was very helpful and kind. Then within the next 10 mins I received not only other speedy email communication but an email confirmation he had cancelled my order and issued a refund. I am really impressed with their Customer Service and if and when the occasion arises, I will have no problem purchasing from Inzys in the future
I had queries about the product…
I had queries about the product specifications of the ExtraStrength RedLight Therapy Device, which were clarified by return, despite being outside of their operating Customer Service hours. I’m waiting for the product but CS so far has been excellent.
One thing I know for sure the customer…
One thing I know for sure the customer service here are top tier, very pleasant, polite and patient.
Fabulous service
I ordered a red light panel for my dad's birthday and it arrived with a crack on the back but I wasn't too shocked as packaging was minimal. I emailed on a Sunday about a replacement,not expecting a response. Spencer came back to me quickly apologising and immediately sending out another direct to my dad. This arrived quickly, I was constantly updated and even sent photos of the extra packaging used. I was also given the other unit to keep. I honestly can't fault the service. Absolutely brilliant for communication and putting everything right. I used the red light panel this evening for the first time and will update my review once I've used it for a while but if you're reading reviews to find out more about this company's reliability, I can say they're brilliant.
Excellent customer service
There was a delay on delivery due to the BH. The team there were so helpful on tracking my product and keeping me updated with the progress.
I received the massager yesterday. It is excellent!
Would highly recommend this company
!
I have been using sleep aid device for…
I have been using sleep aid device for 4 days. Use sitting or lying down because it makes you dizzy. Was very successful for anxiety. It immediately relaxes when you experience sudden tension and stress. Note: I use it together with ultrasound gel.
Product came but post researching I’ve…
Product came but post researching I’ve actually found the red light panel they are selling on Amazon for half the price. Delivery took some time to come so I would say do due diligence before ordering as some products may actually be cheaper and better elsewhere.
Run away from this lying company
If I had read these negative reports, I would never have bought from this small, rude company.
Horrible customer service, they accused me of fraud, they don't want to receive the product that hasn't even been opened, they bought it from Aliexpress and sent it as if it were their own brand and they are deceiving several consumers.
DO NOT BUY THIS PRODUCT!
DO NOT BUY THIS PRODUCT!! I’ll be following up both personally and professionally with the man behind this device, that’s all I will say for now.
Great customer service
Excellent customer service, and swift delivery.
The customer service was very helpful throughout the transaction.
I would highly recommend this shop.
Thank you.
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