Fantastic company and fantastic service! Andrew was extremely helpful with my order, when the Mastercard payment failed to go through (due to a fault at Mastercard's end). He even upgraded my delivery... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Looking for some apothecary style handles to upcycle a wooden tv stand. Came across Ironmongery Plus. Good price. Quality item. Quickly despatched. Highly recommended
La empresa ha respondido
Correct items delivered on time in good condition. Website fine except when paying. Need to select 'Evalon card' to pay with Visa. Who has ever heard of that? Reply from company now received explain... Ver más
La empresa ha respondido
Prompt despatch and delivery. Note that my previous version of this review was erroneously attributed to ironmongeryplus rather than the site I meant to review (there are a lot of ironmongery[whatever... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Información de contacto
Unit 20, Inchwood Park , EH48 2FY, Bathgate, Reino Unido
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4,9
Excelente
538 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
No quibble replacement…
The door knob sent had a manufacturing fault. The response to my feedback was rapid, new doorknob was sent promptly
Excellent service
24 de junio de 2026
Respuesta de Ironmongery Plus Ltd
Hi Mark, thank you for taking the time to leave us your review - it is important to us.
We are glad that you found our customer service to be prompt and efficient, and we hope to see you again if you need more ironmongery.
Best regards, Ironmongery Plus
Respuesta de Ironmongery Plus Ltd
Dear Mr. Walker, thank you for taking the time to leave us your review - it really helps us to know how we are delivering!
We are pleased to hear that our product quality and delivery were to your satisfaction.
Best regards, Ironmongery Plus
Respuesta de Ironmongery Plus Ltd
Dear Lindsay,
Thank you for taking the time to leave us a review - it is much appreciated.
We strive to deliver the best buying experience that we can .What could we have done, that we didn't, to get 5 stars?
Best regards, Ironmongery Plus
Fantastic service
Placed a web order - delivered promptly. That’s when I realised I’d ordered the wrong item. Phoned the shop the next day & my replacement was there to pick up the next day. Great service guys. Oh, great price too!
24 de junio de 2026
Respuesta de Ironmongery Plus Ltd
Hi John, thank you for taking the time to leave us your review - it is much appreciated!
Good to know that our customer service and prices were to your satisfaction.
We look forward to seeing you again!
Very helpful service
Very helpful service. A few of the items I ordered were damaged but Ironmongery Plus responded promptly and provided replacements straight away. A great service and personable response from real people rather than chatbots!
25 de mayo de 2026
Respuesta de Ironmongery Plus Ltd
Hi Roberta, thank you for taking the time to leave us your review - it really helps us to know how we are delivering!
We are sorry that a few of your items were damaged, but pleased that you found our response to be good.
Providing the best customer service that we can (with real people!) is one of our key objectives as a business, and it is good to know we delivered here!
Best regards, Ironmongery Plus
Quick delivery..good online…happy customer
Quick delivery..good online selection..quality very good..happy with my purchase
17 de junio de 2026
Respuesta de Ironmongery Plus Ltd
Hi Lynn, thank you for taking the time to leave us your review - it is much appreciated!
Good to know that product range, quality and delivery were to your satisfaction.
We look forward to seeing you again!
Best regards, Ironmongery Plus
Respuesta de Ironmongery Plus Ltd
Dear Mr. Taylor, thank you for your review - it helps us to know how we are performing!
We are pleased to know that you had a good buying experience with us.
Best regards, Ironmongery Plus
Excellent service
Excellent service, speedy delivery, well packaged.
I will definitely be using this company again. ⭐️⭐️⭐️⭐️⭐️
23 de junio de 2026
Respuesta de Ironmongery Plus Ltd
Hi Richard, thank you for your review - it is much appreciated!
Good to know that service and delivery were to your satisfaction.
We look forward to seeing you again!
Best regards, Ironmongery Plus
Notifications on reasonable time
Notifications on reasonable time, delivery on time and product as described. No issues
13 de junio de 2026
Respuesta de Ironmongery Plus Ltd
Hi Wayne, thank you for your review - it helps us to know how we are performing!
We are pleased that you had a good buying experience with us.
We look forward to seeing you again!
Best regards, Ironmongery Plus
Monkey tail fasteners & stays
A great product (both fasteners and stays). They look good with our casement windows.
Items were protectively packed, dispatched very quickly, and well priced.
16 de junio de 2026
Respuesta de Ironmongery Plus Ltd
Hi David, thank you for your review - it helps us to know how we are performing!
We are pleased that you had a good buying experience with us
We look forward to seeing you again!
Best regards, Ironmongery Plus
Realy nicely made door handle
Realy nicely made door handle, delivered quickly for a decent price
10 de junio de 2026
Respuesta de Ironmongery Plus Ltd
Hi Beau, thank you for your review - it is much appreciated!
Good to know that price, quality and delivery was to your satisfaction.
Best regards, Ironmongery Plus
Great item but p&p expensive and excessive
Great item - but packaging was ridiculous. 2 very small items that would have fit through a letter box instead came in a box that could have fit hundreds in. P&P cost and packaging itself could and should be less for small items. I appreciate the response that has been posted but using a small paper recyclable jiffy bag for small items that will fit through a letter box would help to improve the customer experience as items sent would not need to be left on a doorstep, re-delivered or collected from a depot. This may also imorove delivery times.
17 de junio de 2026
Respuesta de Ironmongery Plus Ltd
Hi Mandy, thank you for your review. It is appreciated, and it helps us to improve our service.
While we can appreciate your comments, our primary concern is to ensure that the items are delivered quickly and without damage.
We recycle packaging as much as we possibly can to help the environment. The box we used for your shipment was the smallest that we regularly use.
Our couriers do not offer us differential pricing based on package size, and if we made up individual packaging for specific deliveries we would have to increase our prices to accommodate the additional labour costs.
We hope that you have not been too inconvenienced, and that you enjoy your ironmongery.
Best regards, Ironmongery Plus
Hi Mandy, thank you for your response.
We will look into the Jiffy Bag option for smaller items. We appreciate the potential for improved customer service through reduction in re-deliveries and depot collections.
Best regards, Ironmongery Plus
Hi Mandy, we have taken your suggestion on-board, and will be using jiffy type bags for smaller items in future.
Thank you for helping us improve!
Best regards, Ironmongery Plus.
Great service and good quality door…
Great service and good quality door knobs. Delivery was fast and tracked. Will buy again.
8 de mayo de 2026
Respuesta de Ironmongery Plus Ltd
Hi Cheryl, thank you for your review - it helps us to know how we are performing!
Good to know that quality and delivery was to your satisfaction.
We look forward to seeing you again!
Best regards, Ironmongery Plus
Unfortunately they couldn't fulfill my…
Unfortunately they couldn't fulfill my order because of outside supplier. They let me know quickly and I cancelled the order and received a refund within a couple of days. I would certainly use them again if required.
17 de junio de 2026
Respuesta de Ironmongery Plus Ltd
Hi Ronnie, we are sorry that we could not fulfil your order on this occasion. We can usually source any ironmongery item - if it is available in the UK.
Thank you for your confidence in using us again.
Best regards, Ironmongery Plus
Found very good products in stainless…
Found very good products in stainless steel here (sash and case window hardware)
I would recommend shopping here.
13 de junio de 2026
Respuesta de Ironmongery Plus Ltd
Hi Martin, thank you for shopping with us.
We pride ourselves on our wide range of quality products, and are pleased that you found what you wanted.
Thank you for your recommendation!
Best regards, Ironmongery Plus
Efficient and friendly service.
Very helpful and friendly service over the phone, backed up with email confirmations.
Competitive prices.
Prompt delivery.
18 de junio de 2026
Respuesta de Ironmongery Plus Ltd
Hi Andy, thank you for your review - it helps us to know how we are performing!
We have decades of ironmongery experience within the team, and are always pleased to help, when asked.
Good to know that pricing and delivery worked for you too.
Best regards, Ironmongery Plus
💯 for service
💯 for service! Great quality cupboard knobs delivered quickly and with no issues. Thanks!
11 de junio de 2026
Respuesta de Ironmongery Plus Ltd
Hi Marie, thanks for the review it is much appreciated!
Delivering the best customer service that we can is one of our key objectives as a business.
We are delighted that you found it easy to buy from us.
Easy to order the correct item and to…
Easy to order the correct item and to pay for it. Despatch was amazing. Arrived the next day.
18 de junio de 2026
Respuesta de Ironmongery Plus Ltd
Hi Angela, thank you for the review!
We are really pleased that you had a good buying experience with us, from order through delivery.
Best regards, Ironmongery Plus
EASY ORDERING/ GREAT PRODUSCTS
16 de junio de 2026
Respuesta de Ironmongery Plus Ltd
Hi, thanks for the review!
Says it all really!
Best regards, Ironmongery Plus
Respuesta de Ironmongery Plus Ltd
Hi Salman, thank you for taking the time to leave us a review!
We have decades of ironmongery experience in the team, and are always pleased to advise when asked.
Best regards, Ironmongery Plus
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.