Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Another great service from Fadi at iMobile Chelmsford today. Did me a good deal on a new Samsung last year and now sorted my son today. Definitely recommend!!!

Valorada con 1 estrellas sobre 5

I'm really disappointed, even 1 star is too much.Placed my order 5days ago,RM 24hrs and I'm still waiting. Contacted customer service and I've been told the order has been despatched????? RM trackin... Ver más

Valorada con 5 estrellas sobre 5

Sahil was very helpful with me choosing new flavours. He went out of his way to help me choose a new favourite flavour of vape. Red apple ice. Amazing offers and helpful staff. Will definitely be retu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fahad and Mudassar are amazing in the shop always giving good service to customers. Best prices in town, definitely recommended. amazing place to get your vapes and other phone related stuff.

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos

Escrito por la empresa

IVAPE is a well-established vaping brand that's quickly rising to become a leading supplier in the UK.


Información de contacto


3,8

Muy bueno

TrustScore: 4 sobre 5

116 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Scam

First time purchasing online as it was very decent price. Red flag was not using PayPal and second thing is that i bought 4 disposal vape and one was faulty. I have email and text them but they avoid responding to me. Just for 8 pounds, makes me laugh. DONT NOT BUY FROM THEM, rather spend few quid and getting from a trusted seller

10 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THEM!!

DO NOT BUY FROM THEM!!! STAY AWAY THEY TAKEN MY MONEY AND DID NOT POST ITEMS CANNOT GET ANY REPLIES EITHER STAY AWAY CON ARTIST !!!!!

1 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not only have I ordered twice from…

Not only have I ordered twice from there. Both times the flavour isn’t available but still on the system. First order had to wait an additional week for it to be delivered. Second one said been delivered and no item. So called manager at the store most unhelpful ever and still no order when I was told it would be delivered today after the cock up from them. I want my money back! Crappest customer service I’ve experienced

10 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have been trying to contact this…

I have been trying to contact this company via WhatsApp and email for a while now. My parcel had been delayed and I have tried to get help chasing it up but had no response. Then my parcel finally got delivered but there was nothing in it. (Which is obviously why it took ages to get here) I have sent emails and WhatsApps requesting for a refund or for it to be replaced but they are just ignoring me. I can see they are reading the WhatsApps so I just don't understand why they aren't responding. Really don't want to have to go through my bank and I was hoping to get it sorted without having to resort to a negative review on Trustpilot.

3 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Taken my money when didn’t have product and ignoring requests for refund

Made order
Contacted a few days later to be advised that the items weren’t in stock.
I requested a refund.
It’s now over 2 weeks later and I’m £120 out of pocket with my messages being ignored. I’ve had to raise a dispute with my bank. I can’t afford this, it’s an absolute disgrace.

15 de enero de 2024
Opinión espontánea
Logotipo de iVape

Respuesta de iVape

We are sorry to hear about your negative experience. To investigate further, could you please provide us with specific details, such as the date, time, and nature of the issue? We value your feedback and want to improve our services. Please share this information via email at support@ivapestore.co.uk

Valorada con 1 estrellas sobre 5

Tried to contact them to cancel an…

Tried to contact them to cancel an order and haven’t received a reply, sent 2 messages and got an automated response but haven’t had a cancellation email or the product yet. Edit reply: can you just refund me for my order thanks. Sent more emails but no reply, can you just email and refund me? Will never use this company again! Bank is now dealing with this

2 de diciembre de 2023
Opinión espontánea
Logotipo de iVape

Respuesta de iVape

We are sorry for the delay in order. Please contact our helpline on 0800 688 9399 so we can resolve your issue ASAP.

Valorada con 5 estrellas sobre 5

Sahil is amazing and helpful.

Sahil was very helpful with me choosing new flavours. He went out of his way to help me choose a new favourite flavour of vape. Red apple ice. Amazing offers and helpful staff. Will definitely be returning many times! Thank you Sahil

12 de octubre de 2023
Opinión espontánea
Logotipo de iVape

Respuesta de iVape

We are happy you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Thanks for your positive review and we’re looking forward to your next visit.

Valorada con 5 estrellas sobre 5

Friendly

Always friendly & helpful

20 de septiembre de 2023
Opinión espontánea
Logotipo de iVape

Respuesta de iVape

Thanks for your kind words, We ‘re grateful for your feedback.

Valorada con 4 estrellas sobre 5

Always good service

Always good service, bad opening times

13 de septiembre de 2023
Opinión espontánea
Logotipo de iVape

Respuesta de iVape

Thanks for your kind words, We ‘re grateful for your feedback. We will try our best to focus on our business hours. Thanks for highlighting the issue.

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