If I could put a minus score rating
If I could put a minus score rating , that would be too good for them
An absolute disgrace of a company . One address in CM22 area which is a 5 bed house with one person residing & 1 or if lucky 2 support workers on shifts who don't live in under a supported living set up . One resident lasted at most 2 weeks before back in hospital self harming & not seen since . 1st resident a teenager was over medicated. Next residents had caused neighbours so much grief with drug & alcohol & suicidal issues, ASB with support staff doing nothing. Police & ambulance are frequent visitors because of her & as for the manager, well she’s about as much use as as a used mouldy old teabag, refuses to engage with neighbours & won’t show her face at address . Council couldn’t give too hoots either as they funding a 5 bed house for 1 person . Company also refuse to respond to contact requests. Cats & dogs get better looked after .
Latest lone occupant a 60yr old female with severe learning issues who can’t be left alone , was in fact left alone (24/1/25). Carer went home after shift as night carer didn’t turn up. Leaving carer failed to report or make contact with company. Virtually no food in fridge , heating on full blast , no hot water & told not to flush toilets as an issue. No phone if accupant needed to make emergency services call. Resident came knocking on neighbours saying she was scared. 2 neighbours unqualified to look after her sat with her into early hours, making calls to Ivolve to get carer cover to attend.
There’s often only one carer ( occasionally lone male looking after female residents. Since a 2nd resident moved in it’s been ambulance & or police at the address on a daily basis for last 5 days . Essex Council are finding this 5 bed house . Complete waste of tax payers money, not fit for purpose & I wouldn’t put any family member in there unless you really hate them
18 de junio de 2025
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