Jacobdylan Opiniones 23

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered online from a very easy to use website. There were problems with the bathroom furniture I had ordered (manufacturers fault) but I was kept informed every step of the way. When delivery v... Ver más

Valorada con 4 estrellas sobre 5

Ordered a new radiator as the old one started leaking so had to call out an emergency plumber who had to turn it off. We then started searching for a replacement and found a great design at a great pr... Ver más

Valorada con 4 estrellas sobre 5

The Blue Bathroom Suite from Jacob Dylan online is amazing value. Outstanding customer service had the product within 3 days and it's now all set up and really happy with my new bathroom. Would recomm... Ver más

Valorada con 5 estrellas sobre 5

Tried to order a toilet that was out of stock until the end of august and was quite gutted until Michael recommended a great alternative which i received 2 days later. I was quite desperate as the toi... Ver más

Información sobre la empresa

  1. Reformas de baño

Información proporcionada por diversas fuentes externas

Jacob Dylan Bathrooms are an online bathroom retailer based in Sheffield, South Yorkshire. Founded in 2012, we have been a distributor to showrooms and smaller businesses for the past two and a half years. In January 2015 we launched our new e-commerce website, selling direct to consumers.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

23 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent sevice

Fast delivery, good quality shower door. live chat very helpful. Would definitely recommend.

3 de octubre de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

bathroom cabinet mirror

The cabinet arrived well packaged and very prompt it was as described and good value for money l would buy from this supplier again

14 de septiembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

I made a 'Price Promise' enquiry on the website and received an almost immediate response. I was given instructions on how to offer and received the goods just a couple of days later in perfect condition. Cannot fault the service and would certainly recommend to others!

14 de septiembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good communication

I ordered a shower screen that has arrived today. It took a long time to get to me, a problem with the manufacturer. I was kept informed and the delivery was faster than expected. The price was much cheaper than other suppliers. Very pleased.

21 de agosto de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Ordered online from a very easy to use website. There were problems with the bathroom furniture I had ordered (manufacturers fault) but I was kept informed every step of the way.
When delivery via courier proved a problem Micheal drove to the couriers depot picked up the cabinet himself and met me at a halfway point to hand over the product.
Not many companies go that extra mile for their customers nowadays, nothing was to much trouble for these guys.
The service and prices are second to none. Many thanks to Micheal and his team. Mark Bown The Leicester Kitchen Co.

16 de agosto de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Cant fault anything from Jacob Dylan Bathrooms Online. Great from start to finish and the live chat was a big help. Would recommend them to everyone

4 de agosto de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Service & Products

Our plumber gave us a lovely glossy Jacob Dylan catalogue to look at so we could choose our new bathroom suite & shower. Our plumber also offered us a 20% discount on the prices. The items were all clearly priced & of a good quality. I like to shop around, so priced up similar items on line from various other bathroom retailers. Although JD was slightly more expensive we were actually very lucky as we checked out their new on line web page, & received a further discount. We initially got 5% off our total order, but as the website had not long been launched, we ended up getting 40-45% off!! Clearly this was an offer not to miss. Ordering was relatively simple, although we did order the wrong item for the bath. However, before the order was sent out, JD actually checked it and told us we had ordered a wrong item via email. They were really good in the customer service department, and very quick with their email reply's. I would highly recommend them & will be using them again for some bits we forgot to order. The only niggle was delivery. Everything was very well packed, but it had obviously be loaded from the side. When the chap tried to pull the pallet forward on to the back lift, it was actually to tall to get out. My husband was at work, so I had to help the guy unload all off the stuff, some of which was pretty heavy. Im pretty strong, but a more frail person would have struggled. The actual items were in perfect condition, packed securely and of excellent quality. I would use them again, but make sure I had some other help just in case!

2 de agosto de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great Radiator

Ordered a new radiator as the old one started leaking so had to call out an emergency plumber who had to turn it off. We then started searching for a replacement and found a great design at a great price. Couldn't be happier and we're now looking at replacing the house to match it.

30 de julio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

The service i had from Jacob Dylan was outstanding. Tried ordering a piece of furniture but it was out of stock so they recommended another one which looked even better and at a cheaper price! I wasn't really expecting them to offer a cheaper alternative so that was a big bonus.

30 de julio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing company

Can't fault this company at all. Went through live chat where they were really helpful in guiding me to the style and size of bath I needed.

29 de julio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Service

Ordered a new basin and toilet for my bathroom i'm currently upgrading and got a order acknowledgement about 20 minutes after i placed my order telling me it when it would be delivered and that i would get an invoice emailed to me when it was dispatched. Excellent service and i will definitely be back for anything else i may need in the future. The service was impeccable and i will recommend this company to every one i know

29 de julio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Tried to order a toilet that was out of stock until the end of august and was quite gutted until Michael recommended a great alternative which i received 2 days later. I was quite desperate as the toilet downstairs had started to leak so needed it quite urgent. I'd recommend this company as a great company who strive to give great service and will go to all means to make sure their customers are happy. I'll be back in the future when i look at remodelling the bathroom upstairs.

29 de julio de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great Bathroom Suite

The Blue Bathroom Suite from Jacob Dylan online is amazing value. Outstanding customer service had the product within 3 days and it's now all set up and really happy with my new bathroom. Would recommend this company to anyone.

29 de julio de 2015
Opinión espontánea
Valorada con 2 estrellas sobre 5

Duped into purchase, item not in stock or with their supplier

It took 2 days for them to contact me as to the unavailability of the item. it wont be around for at least 3 weeks. I point of purchase the basket could have showed if the item was in stock

28 de julio de 2015
Opinión espontánea
Logotipo de Jacobdylan

Respuesta de Jacobdylan

Looking through our mail history we can see that we actually replied to you 2 hours after your order was placed and also offered an alternative product to the one you ordered in that email. We also offered to cancel the order in that email but no response was given to us so we thought you was happy to wait for the product to come back in stock.

Valorada con 5 estrellas sobre 5

Amazing Service

Such an amazing experience with this company. Amazing service followed by great prices ordered a few things on Tuesday had a pretty much instant reply and had everything i had ordered come yesterday with great service and professionalism from the delivery guys. Would recommend this company to anyone and will be back for more in the future

17 de julio de 2015
Opinión espontánea

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