Jaecoo Opiniones 

Après moins de 5 mois d’utilisation, la pile de la clé électronique s’est déchargée. Remplacée une première fois, le problème est réapparu moins d’une semaine plus tard, alors que la voiture était restée plusieurs jours dans un parking d’aéroport. Le réceptionniste de l’atelier m’a expliqué que la clé était peut-être restée trop près du véhicule, explication qui ne me semble pas correspondre à la réalité. La pile a depuis été changée une deuxième fois. Quelle sera sa durée de vie cette fois : une semaine, un mois, plusieurs mois ? Réponse dans un prochain épisode…

Le plus préoccupant concerne la sécurité : sur autoroute, le système détectait de façon aléatoire un véhicule inexistant derrière moi. Cela provoquait un bip de dépassement injustifié et, lors des changements de voie, une résistance anormale du volant, comme si un danger réel avait été détecté.

Le rendez-vous proposé pour examiner ce problème est dans plus d’un mois, alors qu’il touche à la sécurité. Lors d’un essai sur route, le réceptionniste m’a clairement indiqué que si le dysfonctionnement ne se manifestait pas pendant cet essai, il n’y aurait pas de solution.

Après moins de 5 mois, je m’attendais à une prise en charge plus rapide et plus sérieuse. J’attends une solution concrète de la part de Jaecoo et de la concession Jaecoo Mâcon.

Very poor service from Jaecoo (Particularly Stoner Motor Company in Gillingham, Kent).
We had our car delivered in early June. Just 5 days later and less that 400 miles in, our Jaecoo 8 came to a complete standstill in the middle of the road. We got error messages on the dashboard stating there was an issue with the battery leaking.
We called the Jaecoo emergency breakdown number and waited 2 hours for their recovery team to arrive (RAC). In the meantime, my wife and I had to direct traffic and politely explain to people coming out of their houses offering to push the car to somewhere that wouldn't block their narrow road that the car was locked in the "park" position and it had absolutely no way of being moved.
The patrol man managed to somehow get the car started again and assist us in getting home.

We booked our car in to Stoner Motor Company. Their earliest slot was 3 weeks down the line.
I called 2 weeks later to confirm what time they'd want the car in to them as I'd need to arrange with the recovery people etc. Only to be told that i wasn't on their bookings list. (It turns out the receptionist that booked me in hadn't done her job properly and had since left - these we're the words of the new receptionist).
So, new date given (they tried to give me a new 3 week date but due to my complaint, they brought it forward).

Since its been with them;
The service manager that was dealing with me has left the company.
A new manager Louis has taken over. Ive had several discussions with him (he can talk for England). Broken promise after broken promise. Blaming a lack of staff and using head office for delays in technical support. Ive been told that they've removed the seats in the boot, the carpet, the rear bumber etc - great! The car hasn't even covered 400 miles.
The car still isnt fixed and its now been over 2 months - yes 2 months!!

Ive sent Jaecoo UK customer services 2 emails explaining everything to them in detail with dates etc hoping that someone senior might be able to step in and do something about this but as of yet, nothing.

I'm now at the stage where this car will be getting rejected.
I expect to see this car on Autotrader/Cinch sometime soon. (Like a few other Jaecoo models with very low mileage- makes you wonder why!).

I absolutely do not recommend Jaecoo. I absolutely do not recommend Stoner Motor Company in Gillingham. Lies, Broken promises and badly managed.

Went to the showroom as walk-in customers. Patrick was super helpful and patient answering all our questions. Ended up getting the Jaecoo J5 and we are super happy how Patrick helped us every step of the way.

Having driven range rovers most of my life the last being an Evoque I decided I wanted reliability over badge snobbery . From the moment I sat in my Jaecoo 7 it was clearly the right decision to buy. It's sublimely comfortable ,quick, has every conceivable extra , handles well and quite simply for me the perfect car. With no air suspension to go wrong, stress levels are virtually non existent.The motor industry is clearly worried about the success of the Jaecoo 7 hence the false negative handling issues which clearly are just not true.

The worst test drive in my life, what do people see in this Temu vehicle? Trouble is just around the corner for those who actually bought one of these laughably pathetic vehicles. A horror show on wheels

Processen inden jeg skrev under på en
slutseddel på En JAECOO j5 har været helt suverænt. Tak til Omoda & Jaecoo Amager · Kirstinehøj 41 · 2770 · Kastrup,
Patrick Michael Jørgensen,Showroom Manager for helt igennem en behagelig proces på et meget højt plan. Jeg fik min JAECOO i dag. Kan kun anbefale at købe en JAECOO hos Patrick.

Vi købte en Jaecoo J5, hos ole hindsgavl i middelfart. Bilen er spot on. Den kan alt vi kunne ønske fra en bil i prisklassen og mere til! Vi så på Hyundia kona, skoda elroq, volvo cx30, renualt 4(det var dog også meget tæt på flot bil), BYD varianter.

Det lagde vi mærke til: LPF batteri, super placering af infotainment skærmene. Masser af plads, flotte animationer i interface. Hurtig respons i styresystem. Flot landroverrisk design. Vi kørte fra forhandleren godt informeret.
Trækker lidt ned: tilbehøret er for dyrt. Ladekabel, vinter dæk osv.