Recently bought an engagement ring for my partner, and the experience was amazing from start to finish - both in-store and online. A special thank you to Zoe for all her help.
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Consulta las opiniones de los clientes
I recently bought a luxury watch from James Porter & Son online, having dealt mainly with Claire, with helpful input from Laura and Stuart as well. The price was excellent, the watch was disp... Ver más
My now-fiancée and I first visited James Porter & Sons in January, and met with Molly Maciver who shone light on every aspect of designing our ring together. From the daft questions to the hyper-spe... Ver más
La empresa ha respondido
We bought my engagement ring and our wedding rings from James Porter and the ladies in the shop made both experiences so special. So attentive and listened exactly to what we liked and showed us all t... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.
Información de contacto
24-26 Argyll Arcade, G2 8BA, Glasgow, Reino Unido
- 01412215855
- info@james-porter.co.uk
- james-porter.co.uk
4,9
Excelente
562 opiniones
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Quick service from very knowledgeable…
Quick service from very knowledgeable staff made this a great buying experience; next day delivery was wonderful and the item was well packaged. Highly recommended.
12 de septiembre de 2023
Respuesta de James Porter & Son
Thank you, Jack! It is great to hear about your buying experience with us here at James Porter & Son. We pride ourselves on the knowledge of our staff and the level of service we can provide all of our customers worldwide.
Amazing watch that was really nicely…
Amazing watch that was really nicely packaged and sent in very quick time. Highly recommend.
23 de agosto de 2023
Respuesta de James Porter & Son
That is wonderful to hear, Richard! We look forward to offering our services in the future.
Presage Sharp Edge GMT Limited Edition
The process was straight forward and my purchase was delivered quickly.
21 de agosto de 2023
Respuesta de James Porter & Son
Thank you Robert! Glad we could help! :)
Now Happy.
After a Quality control problem with a Seiko watch, James Porter & Son replaced the faulty purchase, keeping me informed throughout.
Overall, a pleasure to deal with.
Thank you James Porter & Son (and Claire)
18 de agosto de 2023
Respuesta de James Porter & Son
Thank you Malcolm, I'm glad we were able to sort this out for you, and I hope you enjoy wearing your new watch! :)
Very happy with the service
Very happy with the service from James Porter. I ordered the limited edition Seiko SRPK17, which they had run out of stock and informed me. As soon as they received more they shipped to me directly and I received it in perfect condition. Very happy with your service!
19 de agosto de 2023
Opinión espontánea
Respuesta de James Porter & Son
Thanks for the feedback! Glad you are happy with your order :)
Another success!!!
Yet again James Porter & Son came up trumps! A perfect present for my friend's special birthday. Packaged so nicely and delivered very speedily!! What fabulous customer service!
16 de agosto de 2023
Respuesta de James Porter & Son
Always a pleasure Maureen! :)
The entire experience was smooth
The entire experience was smooth, and I couldn't be happier with the watch I received.
Also appreciated the regular updates on the status of my order and the timely delivery. The watch arrived well-packaged, ensuring it was in pristine condition.
Thank you to the James Porter & Son's team!
11 de julio de 2023
Respuesta de James Porter & Son
Thanks Ivan! Glad you are happy with your order and we hope we can assist again in the future :)
This jewelry store stands out for its…
This jewelry store stands out for its commitment to ethical sourcing and sustainable practices. I was delighted to discover their collection of ethically sourced gemstones and responsibly crafted jewelry, allowing me to adorn myself with beauty while supporting a worthy cause.
17 de julio de 2023
Opinión espontánea
Respuesta de James Porter & Son
Thank you Eliza!
Excellent service and information
Excellent service and information, next day delivery and watch 100% - fully recommend and would use again.
25 de julio de 2023
Respuesta de James Porter & Son
Thank you Stefan! We look forward to assisting again in the future :)
Seiko SPK17K1 Ltd Edition
This watch was sold out pretty quickly. I put my name on the waiting list just in case and to my delight more stock came in and I was contacted to see if I still wanted to purchase the watch.
A very happy customer and top service.
21 de julio de 2023
Opinión espontánea
Respuesta de James Porter & Son
Thank you Prem! Glad you are enjoying your purchase! :)
I recently got in touch with a enquiry…
Modifying my previous feedback (2/5) as after a couple more days my email was replied and I made the purchase I was looking for.
Great service and a very happy customer now.
Previous feedback :
I recently got in touch with a enquiry on a watch but my emails were ignored.
I am still waiting for a reply.
16 de julio de 2023
Opinión espontánea
Respuesta de James Porter & Son
Thank you for the feedback. We did reply to you on Sunday and I have forwarded the email over you again incase it has ended up in your junk folder.
Well packed and prompt delivery
16 de julio de 2023
Respuesta de James Porter & Son
Thanks Raymond! If there is anything else we can assist with, please let me know :)
I have not received the watch yet as…
I have not received the watch yet as you informed me that you are waiting on confirmation of stock from supplier. Seems a little early to ask me for a review (Twice).
You need to teeqk your automated customer journey to exclude people who have not received the product yet. Thanks
1 de julio de 2023
Respuesta de James Porter & Son
Thank you for your constructive feedback on this issue. We are aware that our system sends out automated review requests and we are in the process of amending the timing of these requests.
Excellent service
Ordered watch pre-order. Delivered on time with links already adjusted based on my wrist size.
29 de junio de 2023
Respuesta de James Porter & Son
Thank you for the feedback! Glad it was worth the wait :)
Seiko 5 reissue SRPK17
Thought I’d missed this Seiko as it seemed to sell out on release, but very happy that James Porter managed to find one, kept in touch about delivery dates and now it’s on it’s way. Delighted with the service, thank you all!
30 de junio de 2023
Respuesta de James Porter & Son
Thank you Keith! If there is anything else we can help with in the future, please don't hesitate to get in touch :)
Easy and hassle free dealing with
Easy and hassle free dealing with. Placed my order and James Porter & Son made the rest. Article was sent by UPS, well packed, they even wrapped in additionally in their own paper - really appreciate the extra effort. Highly recommended!
1 de julio de 2023
Respuesta de James Porter & Son
Thank you Phillipp! Glad you are happy with your order. If we can assist with anything in the future, please get in touch! :)
The process of buying the watch online…
The process of buying the watch online was easy, it arrived the following day and was well wrapped (from my experience this is not always the case with other outlets)
3 de julio de 2023
Respuesta de James Porter & Son
Thank you John! Glad you are happy with your order :)
A great experience
Prompt delivery, and lovely extra touches - watch bracelet perfectly sized, gift wrapping, made this experience extra special. Would definitely buy here again.
30 de junio de 2023
Respuesta de James Porter & Son
Thanks for the review Chris! Hope we can assist again in the future :)
Great service and speedy delivery
29 de junio de 2023
Respuesta de James Porter & Son
Thank you for the review! :)
Seiko 5 anniversary model
Website was easy enough to purchase what I was looking for.
29 de junio de 2023
Respuesta de James Porter & Son
Thank you for taking the time to leave us a review! :)
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